District de Gersau - Appart'hôtels pour vos week-ends

« Suite agréable et confortable, gare des bus et trains à proximité. Personnel accueillant. »

« We had a wonderful time and were very well taken care of. There was an issue caused by Expedia during our stay which the hotel staff resolved with utmost thoughtfulness and professionalism. They booked us a separate hotel for a portion of our stay at no additional cost, transferred our bags and got us a gift. »

« vollkommen in Ordnung »

« We were unable to access the accommodation: upon arrival, we found ourselves in front of code boxes, no response to calls to the owner between 4 PM and 5 PM, no calls from him despite the message left on voicemail in English, no email indicating the codes. In short, unable to leave 2 children in the blazing sun, we were forced to book another hotel and lose the money for this rental. The fault does not rest entirely with the owner; Epedia also shares some responsibility, as the emails received...

« Only problem was trying to find where to check in!! You do not check in at the address on the website and there is nothing mentioned as to where to go. We had to ask at 4 places in the neighbourhood before someone could help us. Another couple checking in at the same time had the same problem. POST THE NAME OF THE HOTEL AND ADDRESS WHERE YOU CHECK IN!! »