Hotels nahe Bitterne Leisure Centre (Southampton)

„Gutes Hotel mit sauberen, großen Zimmern. Nur war unser Zimmer vor Ankunft so stark runtergekühlt, das wir erstmal heizen mussten - das ist unnötig. Außerdem ist das Frühstück sehr teuer für die Auswahl. “

„Personal war super freundlich!“

„They ignore the little details that make a difference “

„Unfortunately, I didn't have contact with any of the staff “

„Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed ...

„The bedsheets were dirty with holes in them from cigarette burns and the smoke alarm was covered by a glove hanging on the ceiling Was told a cleaner would come out, but they never did. We did not stayed the night and had to find somewhere else.“

„Cleanliness requires attention. Faced an issue with the lock while checking in and the customer support was very difficult to reach and help arrived almost after we being stranded for 2 hours . “

„Clean room“

„The property is undergoing some kind of renovation. It is dirty, fire doors do not close properly. The bed sank when you touched it. No tv, no WiFi, security of the property leaves a lot to be desired. The shared bathrooms are dirty and the locks barely work. Holes in the plasterboard walls. Stains up the walls. DO NOT stay here.“

„No staff to be seen“