Hôtel près de Riverside Park, Southampton, Southampton

« Good value. Building needs maintenance- we had to help other guests get into their rooms where doors were broken and door locks were sticking. Location fab for Portswood and easy to find parking on a Saturday night . »

« Lovely accommodation convenient location to the Brook. Friendly staff. Comfortable and clean rooms. Shower slightly on the hot side for a perfect shower. Very satisfied »

« Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

« Excellent value for a budget hotel. Clean and tidy, the bed was comfy and the shower was excellent. Checkin was over the phone and was super friendly and helpful »

« No good internet rooms are poorly kept no television just and empty room with a bed »

« The property is undergoing some kind of renovation. It is dirty, fire doors do not close properly. The bed sank when you touched it. No tv, no WiFi, security of the property leaves a lot to be desired. The shared bathrooms are dirty and the locks barely work. Holes in the plasterboard walls. Stains up the walls. DO NOT stay here. »

« It was a terrible experience, locating the property was so difficult, the cleanliness is zero, poo in the toilet, showers not working, no hot water running fron the sink, bedroom heating not on, the bed is scrab. Infact no positive to say about the property. »

« No staff to be seen »

« Didn’t stay had to find alternative accommodation. Place was filthy, unsafe was more like a hostel than guest house. Unable to contact the agents still 3 days later and no call back from them »

« The staff were super friendly and full of information. The curry dinners at the restaurant, Thyme, in the hotel was OUTSTANDING!! Excellent stay! »

« Manque d'information lors de l'arrivée à l'hôtel, car il faut appeler le numéro sur la pancarte en façade, pour connaître le code et obtenir sa clé qui donne accès à l'appartement. À par ça très bel espace bon appartement manque un peu de propreté au niveau des sanitaires. Mais très bonne impression lors de l'arrivée. »

« No lifts. »

« Les tables du restaurant ne sont pas nettoyées entre les différents clients. Il faudrait aussi annoncer qu'il n'y a pas de service aux tables, il faut commander notre repas au bar. »

« J’ai tout simplement adoré »

« Accueil chaleureux! Excellent service au restaurant de l’hôtel par notre serveur Dan et nourriture excellente. »