Hotels nahe The Brook Theater (Southampton)

„Freundliches und hilfsbereites Personal, Saubere Zimmer und typisch englisch eingerichtet. Frühstück war abwechslungsreich und reichhaltig. Ich würde gerne wiederkommen. “

„Personal war super freundlich!“

„Great Property. Staff very friendly and helpful. Rooms clean and well appointed“

„Zimmer war sauber und zweckmässig, leider ohne Kühlschrank“

„Sehr nettes Personal - Frühstück etwas gewoehnungsbeduerftig aber sonst alles bestens “

„It gives the 3 C's....Clean, Comfortable & Cozy.“

„Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed ...

„The bedsheets were dirty with holes in them from cigarette burns and the smoke alarm was covered by a glove hanging on the ceiling Was told a cleaner would come out, but they never did. We did not stayed the night and had to find somewhere else.“

„Boiler didn't work so no heating and nit hot water for showers. Rooms are damp and the kitchen is dirty. Keep your stuff in your room or lose it!“

„Terrible. Not at all as advertised. Front door was unlocked and open on arrival. Room door was open on arrival and unlockable. Room window was damaged and stuck wide-open, completely unclosable. I called the contact number and had no answer and received no call back. I arrived towards midnight at the property and still chose not to stay here.“

„Great apartment, super friendly host!“

„Could not even get in the room!!!!!!!!“

„DO NOT STAY! Absolutely disgusting. Arrived at property with 3 children to find another woman in room, had to sleep in car as hotels.com could not find me another place to stay“

„Do not stay. No staff in property. Got passcode for a room that's different from my booking. Property was dirty and the room had someone else living there. I met people that rent one of the room for months (which was the room I was booked for), and told me the other room (that I got passcode for) also has a person living there for months. I had to find a different place to sleep urgently, and I'm trying to get refund.“

„The pictures showed Netflix but it was not available, the channels were difficult to access so the tv is not user friendly. The hot tub showed an error and so we felt it was not safe to use. The front bedrooms did not have adequate curtains even none in one room. “

„There is nothing to like about this property. They had no knowledge of my booking through Expedia when I ran to check but then subsequently told me that the room was still available and they booked the room directly for me. I heard nothing from them prior to my arrival regarding key code entry to the property and to the room. Having been informed the day before my arrival that they were open on the Saturday (the day of my arrival), when I phoned I got a message saying the office was ...

„Do not even think about booking this accommodation. It’s not habitable. The photos are true to likeness. I have reported this host to the company. It would not pass any regulatory standards. Needs to be removed! Awaiting my refund, as walked in and walked straight back at !!“