Hôtel Big Cedars, Ridgedale

« Cleanliness, friendliness of staff and guests and amenities were the best. »

« Lovely facility. Nice rooms. We had a studio on the ground floor. It was very convenient. Our only gripe was that the thermostat wouldn't allow us to make the room cool enough for my wife to sleep well. »

« Beautiful resort away from the noisy theatre district yet close enough for accessibility. Well equipped kitchen and great amenities. We had an issue with a noisy air conditioning unit above our room. The front desk staff were able to find us another room. This was not an easy task as the hotel was very busy due to Veterans Day. Greatly appreciated their effort to find a solution. »

« Initially was a solid 3. Over the trip the staff made it a 4 star. Great atmosphere and that’s what you are paying for and so is everyone else. Some amenities you’ll get to use and love and others you’ll barely get to touch. A tribute to itself is the busyness of the place. People like it and there’s plenty of people. As all places it does got flaws. The windows could use a film over. Very child friendly and so there are snoopers! When shut it’s a bit dark inside. When open you get to be an...

« Clean and provided everything we needed. »

« Temperature of room was nice. Room was comfortable. Food from downstairs was very good. »

« Extremely clean room. The motel hosted an evening dessert time, which was very enjoyable. Breakfast was also more than sufficient. They allowed us to check in an hour early to drop our things off prior to an excursion. It was obvious that the entire staff took pride in the property and made everything "just right." There were some chemical issues with the pool, which didn't affect us, but let us know at check-in and also had another property just down the street available for splashing in the...

« Great as always »

« Great property for families close to everything »

« In our first room, the bed frame was broken with a jagged edge that could have sliced an ankle open. I also found the bed to have many "fabric pills" or what felt like tiny little balls of fur underneath the covers, making it wildly uncomfortable (this was also true for the bed in the 2nd room). We were given a new room by a kind desk person. The second room did not necessarily disappoint, but it seemed just as "tired" as the first; very dated and I would not say dirty, but not necessarily the...

« Very clean. Great breakfast. »

« The property was not as pictured at all. Pictures made it look nice but it was not. Lobby was a mess with a shut down elevator. Only one employee working desk so waited a while to check in. Breakfast was not much of a breakfast. Just cereal and a crockpot with some biscuits. South building had outside entry. The beds were good. But bathroom was tiny. I would not stay there again. »