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Bewertungen von Malmaison Brighton

4 out of 5
Malmaison Brighton
Brighton Marina, Brighton, England

Bewertungen

8.6

Hervorragend

515 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
294 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
113 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
45 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
36 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

8.6/10

Personal & Service

8.2/10

Ausstattung

8.6/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Bernhard

Mit einer Gruppe gereist
Gut: Personal & Service
Aufenthalt von 1 Nacht im August 2023
Antwort von Mal Brighton am 9. Sept. 2023
Dear BernhardThank you so much for your stay with us. We hope you will stay with us again in the near future.Kind regards

10/10 – Hervorragend

Aage

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Modernes Hotel, tolles Frühstück auf der Aussenterrasse der Marina.
Aufenthalt von 2 Nächten im August 2022
Antwort von The Mal Brighton Team. am 12. Aug. 2022
Dear Aage, Thank you for taking the time to Write us a review! We really appreciate the feed back and we hope to be able to welcome you back to Malmaison again in the future. Kind Regards The MAL Brighton Team.

6/10 – Okay

Stefan

Mit der Familie gereist
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Team Mal am 24. Juli 2022
Dear Stefan, thank you for rating us. We hope you have enjoyed your stay. Kind regards,

8/10 – Gut

Lennart

Aufenthalt von 2 Nächten im Juli 2022

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Teppichboden und Bett mit Plüsch ist nicht so hygienisch. Da auch Hunde in den Zimmern übernachten dürfen. Für Tierhaarallergiker nicht zu empfehlen. Das Essen im Restaurant hervorragend. Das Personal immer sehr höflich und hilfsbereit.
Aufenthalt von 5 Nächten im August 2019
Antwort von Ty am 20. Aug. 2019
Thank you for the feedback

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2019
Antwort von Maddie am 16. Aug. 2019
Dear Guest, Thank you for taking the time to leave a review about your stay with us! We are pleased to see that you had a fabulous stay all round. We hope to see you again in the future if you do decide to stay with us again. Kind Regards, The Mal Brighton Team

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent Location in marina, free parking in car park in the vicinity.
Aufenthalt von 1 Nacht im August 2019
Antwort von Maddie am 13. Aug. 2019
Dear Guest, Thank you for taking the time to leave a review about your stay with us! We are pleased to hear that you enjoyed the location of the hotel and the car parking facilities of our hotel. We hope to see you again soon in the future if you do decide to book with us again! Kind Regards, The Mal Brighton Team

10/10 – Hervorragend

Simon, Westminster

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly and helpful staff, very convenient for the Brighton Marina area (which was where I needed to be). A large Asda supermarket, and a ton of restaurants in easy walking distance. Good, frequent, GBP 2 bus service into Brighton itself if that's where you need to be.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Helen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fabulous weekend. Parking free and convenient in local marina stack. Short walk to hotel which sits in the marina amid eateries and bars. Lovely greeting and easy check-in. Room clean and practical, breakfast superb- served cooked plates and generous continental and impressive coffee machine. We enjoyed eve cocktails and late nightcap on return from Brighton Centre show in the welcoming and attractive bar area. All staff happy and friendly. Thanks for a great weekend stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mal Brighton am 22. Apr. 2024
Dear Helen.Thanks for taking the time to leave us a review. We are thrilled to read you enjoyed your stay with us. We will be definitely be passing on your lovely comments to all our departments and wish you will stay with us again.Kind regards

8/10 – Gut

Natalie

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von The Mal Brighton Team am 19. Apr. 2024
Dear Natalie,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 – Hervorragend

RAED, Amman

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was really good Food and staff were amazing
Aufenthalt von 4 Nächten im April 2024
Antwort von The Mal Brighton Team am 15. Apr. 2024
Dear RAED,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 – Hervorragend

Jennifer

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful views, clean , quite and very polite staff and ambience.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mal Brighton am 12. Apr. 2024
Thank you so much for taking the time to leave this lovely review. We hope to welcome you again soon.

10/10 – Hervorragend

Mehmet

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I’ve stayed in many hotels but this had the best bed and mattress I’ve slept in. Staff were very friendly and helpful. Will definitely return.
Aufenthalt von 2 Nächten im März 2024
Antwort von The Mal Brighton Team am 2. Apr. 2024
Dear MehmetThanks so much for your lovely review. We pride ourselves on our comfortable beds. We are glad you had a restful sleep. We look forward to your return.Kind regards

10/10 – Hervorragend

Max

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place
Aufenthalt von 1 Nacht im März 2024
Antwort von The Mal Brighton Team am 12. März 2024
Dear Max,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

8/10 – Gut

Hilary, Aberdeen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von The Mal Brighton Team am 2. Mai 2024
Dear Hilary,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

2/10 – Ungenügend

Chas

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
No heating working The fridge ( that was the reason we booked this particular hotel ) didn't work either Reception did not pick up the phone once. I witheld payment would like you to complain. Thanks
Aufenthalt von 1 Nacht im März 2024
Antwort von The Mal Brighton Team am 4. März 2024
Dear Chas,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. It is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

6/10 – Okay

Andrew

Mit dem Partner gereist
Gut: Personal & Service
The hotel is a bit tired but staff friendly and breakfast was nice. A bit noisy and built in a concrete jungle of other properties which made arrival at night not very inspiring. But first thing in the morning some nice views out across the marina.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Mal Brighton Team am 28. Feb. 2024
Dear Andrew,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

8/10 – Gut

Julia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Malmaison itself is decent, located by the marina so if you upgrade to a sea view it’s lovely. The view the other direction less so- it’s a tired looking mostly empty shopping development and Asda carpark. Below the hotel on the boardwalk are a selection of chain restaurants -Pizza Express, Nando’s, Zizzi, Prezzo and a TGI, McDonalds and Five Guys a couple of minutes walk away. No independents that we noticed which is a shame. Free parking is a bonus. But, it’s not in the main town and not really walkable so you’d have to drive into town and pay the extortionate parking prices to experience Brighton’s character.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Mal Brighton Team am 28. Feb. 2024
Dear Julia,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 – Hervorragend

Rick

Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Mal Brighton Team am 22. März 2024
Dear Rick,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

6/10 – Okay

Vanessa

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Mal Brighton Team am 14. Feb. 2024
Dear Vanessa,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 – Hervorragend

MANISHA, London

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ideal for business trips. Nice location and professional. This is the 4th hotel in the area I've recently been at for work purposes and the best for it. Malmaison Oxford is a nice restaurant too. I haven't been to Brighton since I was a baby so can't remember visiting but this hotel is good if needing something more efficient. The other hotels in the area aren't as good. Good WiFi, restaurant and bar, nice room and good views by the waterfront.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Mal Brighton Team am 14. Feb. 2024
Dear Manisha,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

8/10 – Gut

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel in a good location on the marina. Plenty of free parking across the road and lots of options for evening meals in the marina area. Comfortable rooms if on the smaller side. Small but well designed bathrooms and nice shower. Friendly and helpful check-in. Overall a good choice for staying on the edge of Brighton.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Mal Brighton Team am 14. Feb. 2024
Dear Mark,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 – Hervorragend

Thomas

Aufenthalt von 2 Nächten im Januar 2024
Antwort von The Mal Brighton Team am 22. März 2024
Dear Thomas,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team

10/10 – Hervorragend

Jonathan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice night away
I had a lovely room over looking the marina. There was plenty of things to do in the local area plenty of restaurants and entertainment i.e mini golf,bowling,cinema and casino. we ate In the restaurant which was great and food was very nice.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mal Brighton am 5. Feb. 2024
Dear JonathanThanks so much for your kind words regarding your stay.We are thrilled to hear you enjoyed your stay with us overall and look forward to seeing you again sometime in the near future.Many thanks

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Mal Brighton Team am 1. Feb. 2024
Dear Michelle,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. It is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. I am delighted to see you found your time with us to be so pleasant.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

8/10 – Gut

RICHARD

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel was good - but I was not a fan of the area. It’s part of the Marina complex which is a bit of weird outpost and cut off from the rest of the city. A selection of chain restaurants but all a bit soulless with an ugly multi-storey car park (free at least) and a huge Asda to welcome you. Hotel was absolutely fine but I won’t return due to the overall location which was not for me
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Mal Brighton Team am 1. Feb. 2024
Dear RICHARD,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. It is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. I am delighted to see you found your time with us to be so pleasant.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

8/10 – Gut

Eleanor

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von The Mal Brighton Team am 1. Feb. 2024
Dear Eleanor,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. I am delighted to read you found your stay to be so pleasant. Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

8/10 – Gut

Sarah

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von The Mal Brighton Team am 30. Jan. 2024
Dear Sarah,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. I am delighted to read you found the hotel to be so pleasant.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 – Hervorragend

Tracy, Bovingdon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely view of the marina from Our room , it’s a really lovely hotel a bit further away from the lanes , but it’s only a lovely walk along the promenade , or a quick taxi ride . Will come back and explore the Marina next time 😀
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mal Brighton am 29. Jan. 2024
Dear Tracy, Thank you so much for taking the time to leave this lovely review. We are so delighted you had a wonderful stay and cannot wait to welcome you back soon. Kindest regards,The Mal Brighton Team

6/10 – Okay

annaliese

Mit einer Gruppe gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
We had a shower the shower head fell off and the reception ordered a taxi never came
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mal Brighton am 29. Jan. 2024
Dear Annaliese, We are so sorry to hear about the shower head, please do report these issues while you are a guest with us and we will be able to fix these issues. Sometimes being in Brighton, the taxi's can run a little late, but please do let us know and we can chase this while you are waiting. We hope to welcome you again soon. Kindest regards

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel for short trip
Good hotel for short stay and few restaurants around. Would have been better if the weather was nicer. Car park is free and is only a short walk.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von The Mal Brighton Team am 25. Jan. 2024
Dear Guest,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. I am delighted to read you found your time with us to be so pleasant.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 – Hervorragend

Jessica

Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Mal Brighton Team am 22. Jan. 2024
Dear Jessica,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 – Hervorragend

Janet

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von The Mal Brighton Team am 19. Jan. 2024
Dear Janet,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant with many highlights.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 – Hervorragend

Madeline

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von The Mal Brighton Team am 18. Jan. 2024
Dear Madeline,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 – Hervorragend

Fred

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Mal Brighton Team am 19. Jan. 2024
Dear Fred,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant with many highlights.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 – Hervorragend

Adrian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Mal Brighton Team am 16. Jan. 2024
Dear Adrian,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 – Hervorragend

Mollie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Mal Brighton Team am 16. Jan. 2024
Dear Mollie,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 – Hervorragend

Lee

Mit der Familie gereist
Aufenthalt von 2 Nächten im Januar 2024
Antwort von The Mal Brighton Team am 12. Jan. 2024
Dear Lee,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 – Hervorragend

Luke

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Mal Brighton Team am 9. Jan. 2024
Dear Luke,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant overall.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

8/10 – Gut

GRAHAM

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The room was large but quite dimly lit with everything one would need.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von The Mal Brighton Team am 9. Jan. 2024
Dear Graham,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant overall.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

6/10 – Okay

Anne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel is nice, located outside of Brighton, had to drive everywhere to get to Brighton, parking in Brighton is difficult. Had to change room because we were put in a disabled accessible room that we did not need. The shower flooded the entire bathroom where it made it dangerous to walk when getting out of the shower. Cleaning staff informed us it has been an issue for a long time and they have to use multiple towels to try to dry the bathroom.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von The Mal Brighton Team am 9. Jan. 2024
Dear Anne,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant overall.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 – Hervorragend

Jeremy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fabulous!
I think this was our third stay at Malmaison, Brighton this year so we knew what to expect (although my girlfriend didn't, we got engaged!). We like the location by the marina and always choose a room with a sea view but were very grateful for our upgraded room on arrival. The staff are all fabulous, front of house and backstage. The hotel itself is always spotless and we like the option of not having your room serviced during short stays in exchange for drinks vouchers (my girlfriend recommends the Olive & Lemon Verbena Martini). See you in May 2024!
View from our sea view balcony room
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von The Mal Brighton Team am 9. Jan. 2024
Dear Jeremy,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant with many highlights.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

4/10 – Schlecht

Rhys

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von The Mal Brighton Team am 9. Jan. 2024
Dear Rhys,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

6/10 – Okay

Alan

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Only one lift working , they forgot to clean the skerting boards,
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von The Mal Brighton Team am 31. Jan. 2024
Dear Alan,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.We apologise that our lift was out of service and the company who maintain the lifts could not return it to working order in a speedier manner. Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 – Hervorragend

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient location , staff were helpful and friendly and the food was good too
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Mal Brighton Team am 31. Dez. 2023
Dear Mark,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant with many highlights.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

8/10 – Gut

William

Christmas Stay
Great stay, lovely staff, very welcoming and attentive. Amazing views from the room Bad parts: Room had issues with drainage, water did no drain away which was an issue, and cleaniness, could of been better. Bath mat was dirty and no toilet brush.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Mal Brighton Team am 27. Dez. 2023
Dear William,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant with many highlights, though also a few areas for improvement.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Mal Brighton Team am 27. Dez. 2023
Dear Guest,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. I am delighted to read you found the hotel to be so pleasant with many highlights.Once again, thank you for your feedback and we look forward to welcoming you to the hotel on your next visit to the area.Kind Regards,The Mal Brighton Team

6/10 – Okay

Kim

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Mal Brighton Team am 22. Dez. 2023
Dear Kim,Thank you for taking the time to review your recent dining experience with us at the Malmaison Bar & Grill Brighton. I am disappointed to read you found some areas for improvement during your time with us and would ask that should anything fall below your expectations, you let a member of our team know so they can rectify any issues whilst you are still our guest.Kind Regards,The Malmaison Bar & Grill Team

10/10 – Hervorragend

Phil

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mal Brighton am 19. Dez. 2023
Thank you so much for your great rating! We hope to welcome you back again soon.

10/10 – Hervorragend

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Mal Brighton am 19. Dez. 2023
Thank you so much for your great rating! We hope to welcome you back again soon.