2/10 – Ungenügend
Taylor N.
30. Aug. 2025
Verbesserungswürdig: Sauberkeit
I had originally booked this property back in May but had to adjust my reservation due to unexpected expenses, ultimately moving my stay to August 21st–28th. Unfortunately, on July 13th my family suffered a devastating loss when my cousin was involved in a tragic ATV accident with his girlfriend, where they fell nearly forty feet off an embankment. My cousin did not survive, and his girlfriend sustained severe, life-threatening injuries that left her fighting for her life in the ICU for over a month. Out of respect for this situation and the ongoing medical crisis, I reached out to the homeowner well in advance, requesting to simply reschedule my stay to a later date. I explained the circumstances in full and even provided approximately two weeks’ notice so that the homeowner would have had the opportunity to re-list the property and potentially secure another booking during my original travel dates.Despite the seriousness of my situation, the host showed no willingness to work with me toward any resolution—not even a partial refund or the courtesy of rescheduling. To make matters worse, both my mother and I attempted to call and text the homeowner multiple times, but our communications went completely unanswered. Their lack of compassion and professionalism during such a sensitive time was extremely disheartening. While the property itself may look appealing, I feel it’s important for future guests to know that the host was neither accommodating nor communicative.
Taylor N.
Aufenthalt von 7 Nächten im August 2025