Hôtel près de Parc Caddo Heights, Shreveport, Shreveport

« We had to change rooms as the air conditioning wasn't working; in the next room, it took a long time to get it working… there was a lot of noise at night because of the trains under the window… breakfast lacked quality products: no fruit juice, no yogurt, no cookies… just a small amount of cornflakes… »

« Decor magnifique, peinture, arts,antiquités déjeuner excellent. Coté négatif trop froid dans la chambre, manquait d'eau chaude »

« Rude employees everywhere in the hotel and casino »

« Superbe chambre, très propre, très spacieuse et joliment decorée. Hôtel très sympa. Nous n'avions que 2 serviettes pour 4 et c'était tres faible en papier toilette. Nous n'en avions plus dès le soir et pas un rouleau d'avance. Nius avons dû utiliser des mouchoirs. »

« The room booked through expedia was not available. We were downgraded to the old rooms without compasation. When I realized it I insisted but no more rooms like ours were available. What's more, the rooms are dirty and noisy. »

« The staff were so kind and helpful. They even took my wife and I’s picture for us. I will definitely stay at the property again! »

« I used the bar this time sparingly as was at a concert the nite of stay but the hotel rooms are Devine end quite nice in style and amenities »

« Chambre et salle de bain super propres. C’est vraiment agréable. Le lit est très confortable. Le personnel est bienveillant. Je suis arrivée trempée (je suis à moto) et la femme à l'accueil m’a donné de quoi me sécher. »

« Close to the highway and away from downtown. »

« The front desk staff was amazing »

« Room and hallways smelled sour casino staff very rude hard to find them none of the food places were open but one ended up ordering dominos worst experience ever and i wanted to try a new place I always stay at horseshoe I will never try a different place again bad all the way around »

« The hotel was clean and well appointed. Soundproofing of the room was excellent. The front desk staff was uniformly kind and attentive. They went out of their way to help me get a safe refrigerator to put some expensive injectable medication in overnight. »

« Good location, broken elevator »

« Don’t do it. Smells like a nursing home!! »

« Good everything »

« Upon arrival, I inspected the room and ultimately decided not to stay. The floor had a strong, unpleasant odor, and the overall cleanliness and condition of the property did not meet reasonable expectations. As I was traveling with my 5-year-old, I did not feel comfortable remaining on the premises and chose to secure accommodations elsewhere. Based on my experience, the property appears to be in need of significant cleaning and maintenance/renovation. I travel frequently and, unfortunately,...