Hôtel près de Centre commercial Pierremont Mall Shopping Center, Shreveport, Shreveport

« Tout était parfait »

« We had to change rooms as the air conditioning wasn't working; in the next room, it took a long time to get it working… there was a lot of noise at night because of the trains under the window… breakfast lacked quality products: no fruit juice, no yogurt, no cookies… just a small amount of cornflakes… »

« Decor magnifique, peinture, arts,antiquités déjeuner excellent. Coté négatif trop froid dans la chambre, manquait d'eau chaude »

« The room booked through expedia was not available. We were downgraded to the old rooms without compasation. When I realized it I insisted but no more rooms like ours were available. What's more, the rooms are dirty and noisy. »

« Great hotel and great food »

« Superbe chambre, très propre, très spacieuse et joliment decorée. Hôtel très sympa. Nous n'avions que 2 serviettes pour 4 et c'était tres faible en papier toilette. Nous n'en avions plus dès le soir et pas un rouleau d'avance. Nius avons dû utiliser des mouchoirs. »

« Didn’t have hot water, pool was dirty with sonic wrappers cups and paper plates leaves, had to clean the pool myself as a guest in order to swim, manager wasn’t communicating well I booked a late checkout online out was told later that the hotel didn’t do late checkout out until the day u had to check out therefore the manager was rude and was threatening to call the police on me because of a mistake on there end, breakfast was sparse wasn’t a lot of options was only able to eat egg and...

« DO NOT STAY HERE. Very disappointed with our experience. If you arrive after 10:00 p.m., be aware that the parking garage is closed and there is no front desk staff on duty. We had to find the after-hours entrance, and thankfully the overnight security guard was very kind and helpful. Unfortunately, our room was another story. The room key didn’t work, there was no working key available for us, there was no hand soap, the floor was dirty, and we found hair, blood on a pillow, holes in the...

« VERY GREAT CUSTOMER SERVICE, Very clean room and breakfast was great »

« The bathtub was rusted, room was dusty, parking garage elevator was broken and apparently has been for a long time so you have to walk down the stairs if you need to park on the upper levels. Parts of the hotel did not have ventilation so there was no a/c blowing in the middle of summer . »

« Chambre propre et confortable. Bon petit déjeuner. Placement silencieux »

« This was NOT a good stay! The website was down to check in. The lady at the front desk was rude and left me on hold for someone else to assist me. The keys did not work to get in the building. Each time I left out the room to go outside the building, I had to walk around the building. The keys did not work for the entire weekend!!!! I called to get more towels, the whole day went by and I got nothing. I had to find housekeepers in order to get my own towels. The staff (some of them) was...

« Enjoyed the room the closeness to food entertainment and the staff was very helpful. »

« Food was ok, nothing speacial- room was cold and clean. Property looked old but convenient. Would stay again. Better casinos nearby but way more expensive »

« Hotel was under construction. Pool was closed (green & not working). Room smelled like mildew. Boardwalk does NOT look like photos. There are few shops and dilapidated. »

« The property was clean »

« Chambre et salle de bain super propres. C’est vraiment agréable. Le lit est très confortable. Le personnel est bienveillant. Je suis arrivée trempée (je suis à moto) et la femme à l'accueil m’a donné de quoi me sécher. »

« The room was clean and welcoming. I wish they would be more upfront about breakfast not being included upon check in. We did have the breakfast buffet and it was good. »