Hotels nahe Wasserfall La Chorrera (Bogotá)

"FORMIDABLE"

"We requested a quiet room and the lady at the reception confirmed that the room will be nicely quiet. Unfortunately, this was far from the reality as the room was facing the intersection of two major streets, and the windows have very poor sound proofing. Also with the help of earplugs we were unable to sleep. Never had such a bad experience in any hotel worldwide. Room amenities were good, but with several defects here and there. Shower door didn’t close, so water went to the entire bathroom. Window blinds in the bathroom were broken. Some electricity plugs didn’t work. One plug was positioned in the bedside drawer, which you can only use if you leave the drawer open - not very clever… Filtered water was only provided on the first day, afterwards not anymore. Wouldn’t book Four Seasons again."

"Our stay was a real mix of great service and some pretty weird infrastructure fails. The location is absolutely excellent, and the airport transfers worked out perfectly. The suites are huge and well-equipped with two TVs and a microwave, though there were no slippers. On the plus side, the beds were very comfortable, and the amenities provided were clearly high quality. The staff really saved the day—Camilla at reception was so welcoming, Piter gave amazing local tips, and Alexander at breakfast was the only one who noticed we needed help in the chaos. However, the heating is a joke for a Hilton. There’s no central heat, just a tiny 20cm box heater. When we tried to use the hairdryer and one heater at 10 PM, it blew the fuse. The night staff had no idea how to fix it, so we were in the dark until morning (it was just about finding the fuse and lifting it up, it was outside the room the whole time but they didn't have an operational checklist). Apparently, this is "normal" here, which is funny that a hotel doesn't have an engineering way around the local infrastructure Breakfast has variety but feels hectic; you’ll be hunting for your own coffee unless Alexander sees you. Luckily, they’re very relaxed about the closing time. Great space and location, but be careful what you plug in!"

"Estuvimos dos noches con dos niños de 4 y 6 años. Tuvimos una habitación familiar enorme! El desayuno es excelente, mucha variedad y todo riquísimo! El personal también excelente. Una mañana no había fresas en el buffet y el encargado de la cafetería escuchó a mi hijo decir que es lo que quería y sin pedirlas, le trajo unas para él, todo un detalle. Está en una zona segura, justo al lado hay un parque muy grande con al menos dos parques infantiles. También hay muchos sitios para comer cerca. Los domingos las calles están cerradas al tráfico, muy tranquilo con niños."

"Well located and friendly staff "

"Breakfast inclusive, but need to pay for Cappuccino leaves a bad feeling. Service ranges from nice to lousy! Otherwise nice hotel and friendly staff"

"Sehr gute Lage des Hotels aber am Abend und in der Nacht sehr laut. Ziemlich grenzwertig Gutes Frühstücksbuffet und geräumiges Zimmer"

"Das Hotel ist ruhig, sehr gutes Frühstück und freundliches Personal. Das Zimmer müsste mal wieder etwas aufgehübscht werden. Es war groß und mit Ausblick, aber die Lüftung könnte besser laufen. Die Kaffeemaschine war ebenfalls defekt. Aber wenn der Preis stimmt und man Zeit für das Frühstück hat, definitiv eine Empfehlung."