Hotel Centralia

« The young woman attending the front desk was very helpful and delightful to interact with »

« Staff were very friendly and accommodating. Room was very clean and comfortable! »

« Cleanliness »

« Comfortable bed... Didn't like stool loose on base. »

« Worst hotel customer service I have ever experienced. Booked through hotels.com but they (this Tru location) said since their system wasn't operating well that they had no record of my reservation and refused to help in any way. Simply said for me to contact Hotels.com, even though I could show them the reservation on my phone (and it was clear by the parking lot they had tons of rooms available). Had to jump through a ton of hoops and threaten legal action to get my money back. Put a black mark...

« Room was ok...staff was friendly. »

« Clean areas »

« This was a fantastic experience for me and my daughter. »

« Excellent place to stay when flying out of Lambert »

« The staff where extremely helpful and courteous. The room was very clean and tidy. I would stay there again I fact when we travel we try to find Drury plaza hotels since our stay there »

« Suite équipée comme un petit appartement, aurions pu y séjourner plusieurs jours sans problème. Belle ville et gens courtois. »

« It was nice and convenient »

« Loved the room. Easily went to dinner at Addison’s around the corner and breakfast was great at Glenn’s cafe. »

« Very nice and friendly front desk lady. Room and bed were clean and comfortable »

« Staff was very helpful and friendly »

« Un accueil de grande qualité, une sympathie "réelle" (par là j'entends sans sourire forcé/commerçant, un vrai sourire et une vraie gentillesse). Mes valises se sont "perdues" lors de mon périple, l'hotel m'a aidée efficacement. Un très bon point pour le petit déjeuner inclus, la propreté, les commodités (laundry, cafetière, micro-onde, frigo). Un bémol comme pour les divers hotels américains que je connais : le pommeau de douche qui ne se détache pas et dont on ne peut régler la puissance (ce...

« Syd was the best at the front desk !! and the room was great also. »

« It was a pretty good day for a fast inconvenient hotel booking they were very friendly kind and we enjoyed our stay let's just say it was better than the cap capital O amerihost »

« Convenient »

« The space in our room was so wonderful for our family. Everything was clean, breakfast was a big plus. »