I do not typically leave negative reviews, but believe the past reviews I read did not reflect our experience.
On the positive side, the house was a great size for our family and Dilworth is a great neighborhood in Charlotte.
First, the house was not clean. We found empty plastic bottles under the furniture, sheets stained in the bedrooms, and some unrecognizable food left in the oven which may have been their for some time based on the smell and appearance. The refrigerator and freezer were not clean with multiple broken shelves. We spent our first night and early next morning cleaning and washing the sheet for 7 of the 8 bedrooms.
Some other items not in the reviews. Although in Dilworth, the house sits across the street from Duke Energy's largest electrical substation in the metro area. Two abandoned cars sit adjacent to the house on Kenilworth Ave, and the yard/deck are unkept.
The host was responsive when we reached out on Friday night. However, instead of getting the place cleaned, the answer was for us to take pictures and they offered to reimburse for nights not used. However, we were unable to find another property for our family that was immediately available.
For many of us, this is a lot of money to spend. A higher standard should be expected and some transparency in the description and reviews which fell short.