Before I offer my critique, I will say our kids (13, 15, 17) loved this house—the layout, the ping pong/pool table/darts in the garage, and the two upstairs bedrooms and loft, which provided personal space for each of them. The location was great—quick access to the interstate and every place we wanted to visit. But with the great location comes interstate noise, which we could hear when we went to bed, when we woke up, and even while watching TV in the great room. The kitchen lacked some standard items (scissors, salad tongs, dish towel, drying rack) and needed more glasses. It was generally clean, but there was some litter next to the driveway, a huge cobweb in an upper window, a few bugs here and there (nothing big or scary), and the air filters were in dire need of replacement. The AC was out when we arrived, but management was very quick to respond and purchased (and installed) two portable units to get us through the night until the repairman could come the next morning (thank you!). There were a few burned out light bulbs (but no replacements anywhere), and two remotes were missing batteries. The rug and chairs in the living room had stains and needed cleaning. The house in general could use some touch-up paint and TLC, but it is a rental house after all. The driveway is very steep, but we knew that ahead of time. There is also no yard to speak of, and the back deck leading to the hot tub (which we didn't use) was very narrow and not really useable. All the beds were very comfortable. Would not recommend this house for a family with young children, but for older kids it's great. We would stay here again if we come back to Chattanooga.