Hôtel près de Cooper Lake, Winston-Salem, Winston-Salem

« Clem room »

« Je ne comprends pas comment cet hôtel a pu obtenir jusqu'alors de si bonnes appréciations. Il n'y a pas d'entrée comme il est d'usage d'avoir dans un bon hôtel. La réception se fait dans une sorte de couloir sans aucun charme. Les 2 ascenseurs ressemblent plutôt à des monte-charges. Les sols du rdc ne sont pas propres. La salle du petit déjeuner ressemble à une cafétéria de banlieue avec des tables et des chaises de cantine, les couverts sont en plastique et les assiettes en carton, ce qui ne...

« Hotel well located in Clemmons and seems to be all new and very clean. However: - I had chosen this hotel for its indoor swimming, which was closed for my fully week of stay. - there is like a fan noise in all the rooms which cannot be turned off despite the AC and heater being stopped. I am not difficult but had to sleep with earplugs. Receptionist has tried to change my room but it was the same in the other room - breakfast poor quality, food not so good and plastic everywhere - they have...

« Tasty breakfast is always a convenient plus »

« The staff was nice but the hotel needs renovations. A lot of outdated items, a lot of dirty spots and stains, room had old food spots that were missed, the pool area had bugs and dirty. Even though we had a room for 4, they kept giving us 3 towels and wash cloths. Breakfast was if the food was from the previous day, very hard/dry. It just wasn’t as enjoyable as the other Home2suites or hiltons we have ever stayed at. »

« The front desk staff was extremely rude and unprofessional. She cursed at my partner in front of the manager with no consequence. We could not check into our room until 4:57pm and check in was 3pm. We were told by the manager check-in was not 3pm despite it being advertised in every room, Expedia, and the Hilton website. There was no accommodation made for the inconvenience. The manager said if he could do anything he would, but proceeded to charge me $12 for two sodas and a bag a chips upon...

« Clean nice room »

« Bien et propre »

« Humide dans la chambre sinon parfait »

« I was travelling with a pet for a one-night stay. I booked through Expedia. The listing stated that the hotel was pet friendly, but did not state that there was an additional $25.00 pet fee per night. I found this out from the clerk who checked me in. I was not happy about that, but I paid it. The grounds were not great for pets. There was not much grassy area for pet bathroom breaks and no bags available to pick up pet waste. The side entrance nearest to my room did not open with the key card,...

« The room was mediocre. But decently clean. Lots of painted over spots that you can that the room still needs an update more than what has been done. The pillows are HORRIBLE. The bed was mushy and lumpy and very uncomfortable. Sheets were clean, but the mattress cover was stained. The bathroom was clean, but the shower curtain was DISGUSTING. The free breakfast was okay. The coffee is NASTY. It tasted like old curry. I don’t recommend this Quality inn. For the price, it could have been...

« Property is nice it's a good location to stay but they could clean up the pool area better and wipe things down and clean the pool. And we've asked several times when they clean their room to refill our shower soap and vacuum which they did not. »

« perfect »

« Beautiful property. The restaurants nearby are wonderful and very short walking distance. Staff was very kind and helpful. »

« nous recommandons cet hotel, par contre ne pas être étonné si la femme de chambre vous laisse un mot sur votre lit pour s'excuser de ne pas avoir eu le temps de le faire ... perso notre chambre n'a pas été faite 2 jours de suite bref pas bien grave mais bon assez drole »

« Bon rapport qualité prix malgré un petit déjeuner très pauvre. »

« Hôtel historique, la perfection tant au niveau su service, chambre sympathique. »

« Great breakfast. wonderful water park »