2/10 Horrible
Bernardette V.
29 juil. 2025
Les points forts : Propreté
Would never stay here again.
The area is fairly sketchy. The communication with the people is very callous and when it's not, its automated. Its obvious pre- written distinguen. The internet went in and out. The first day we just decided to go to bed early since we couldn't log into anything. Trying to call them is a joke as no one answer's and they don't return phone calls, just respond through verbo after a while. Despite the air-conditioning being set to 68, it still stayed hot and sticky at 74 during the day.No hand soap or dish soap readily available in the kitchen, finally found the dish soap only under cabinets. No point to having a gate code to get in since the gate stays open 24/7. Parking is extremely tightThe pool is a tiny kiddy 3 ft pool that was definitely not an option for any adults. I asked a question about what check out was since they had 1k rules and never got a response. By the time they responded it was about a couple hours after they responded and only with a generic " we hope you enjoyed your stay! Please let us know " privately " if you had any problems or issues blah blah blah " we'd already left and made sure to just leave everything as we found it and threw our own trash away at the dumpster.I'll give credit where credit is due, it was clean. I have no idea how this place got so many great reviews and feel as though peoples bars are set extremely low or they may have just tried to be nice. Wish customer service had actually been more genuine, warm, and helpful
Bernardette V.
Séjour de 2 nuits en juillet 2025