Ausstattung der Unterkunft

Bewertungen von Best Western Plus River Escape Inn & Suites

2.5 out of 5

Bewertungen

9.0

Wunderbar

681 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
208 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
54 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
31 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
29 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

9.2/10

Personal & Service

8.8/10

Ausstattung

9.2/10

Zustand der Unterkunft

9.0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Brittney

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Great location! It’s was perfect minus no pool access at the time.
Antwort von Sophia CSR am 25. Mai 2024
Dear Guest,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 – Hervorragend

Carlos

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Is set at riverfront, relaxing.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 24. Mai 2024
Dear Guest,We sincerely appreciate you taking the time to share your feedback with us. At our company, customer satisfaction is paramount, and we are dedicated to exceeding your expectations. Your support makes our work truly fulfilling, and we eagerly anticipate the opportunity to assist you again in the future.

10/10 – Hervorragend

Judith A

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The facility was located with access to the beautiful view of the river with great outdoor furniture. The breakfast was wonderful and the staff monitoring the area was great and very accommodating with your needs. Hope to visit here again and will highly recommend it to others!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Sophia CSR am 24. Mai 2024
Dear Guest,It's fantastic to hear that you enjoyed your stay with us! We're thrilled that you appreciated the beautiful view of the river and the comfortable outdoor furniture. We're also glad to hear that you enjoyed our breakfast offerings and that our staff made your experience even more enjoyable with their accommodating service. Thank you for your kind words and for considering recommending us to others. We look forward to welcoming you back for another wonderful stay in the future!

6/10 – Okay

Karen, POUGHKEEPSIE

Mit der Familie gereist
Way over priced for what you get
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sophia CSR am 24. Mai 2024
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 – Gut

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel along the river in Dillsboro. Very scenic.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 13. Mai 2024
Dear Guest,Providing a serene and pristine environment for our guests is one of our top priorities, and we are thrilled that we were able to meet your expectations. Your feedback motivates us to continue delivering exceptional experiences to all our guests. We truly appreciate your patronage and hope to welcome you back soon.

10/10 – Hervorragend

Michelle, New Bern

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bed was comfortable, room was quite, and the river was beautiful!
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 1. Mai 2024
Dear Guest,I'm glad to hear that you found comfort in your room and enjoyed the serene view of the river. Your positive comments are appreciated. Thank you for sharing your experience with us. If your travels bring you back to the area, we would be honoured to host you again.

8/10 – Gut

Karen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dining area could use some furniture updating. Love the over look of the River was a plus!
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 28. Apr. 2024
Dear Guest,Providing a serene and pristine environment for our guests is one of our top priorities, and we are thrilled that we were able to meet your expectations. Your feedback motivates us to continue delivering exceptional experiences to all our guests. We truly appreciate your patronage and hope to welcome you back soon.

10/10 – Hervorragend

Karen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We loved the balcony overlooking the river. So peaceful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 15. Apr. 2024
Dear Guest,We're thrilled to hear that you enjoyed the balcony overlooking the river! Providing a peaceful and serene atmosphere for our guests is one of our top priorities, and we're delighted that you were able to experience that during your stay. We look forward to welcoming you back for another peaceful stay!

10/10 – Hervorragend

Gregory, Hampton

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The front of th property is in a rail yard. However, the back is on a beautiful river!
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 11. Apr. 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 – Gut

William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was really nice, bed comfortable, tv was nice. Bathroom and shower was nice with good water pressure and hot water. Jacuzzi was nice and hot but little to no jets. Breakfast was good, breakfast lady was extremely nice, helpful and approachable. Main bad thing that takes from 5 stars was the fridge. I had to pull it out to turn on a nob just to turn it on. It worked until it about 2 am and then it started to make a clicking sound that was very annoying. I had to pull it out and turned the nob off. It stopped for a few more hours than at 6 am it started again and had to pull it out unplug it. This was three times in one night I had to pull out the fridge to turn it on/off. I told the lady at the desk about it the next day but when we came back nothing was done and we basically didn’t get a fridge during out stay and it kept us up. The employees didn’t seem to care about that. It was annoying to me but if they fixed that this would be a great place. Location is beautiful right in the river and closer to Smokey mountains.
Aufenthalt von 2 Nächten im April 2024
Antwort von Sophia CSR am 8. Apr. 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed aspects of your stay, such as the comfortable room, amenities, and breakfast. Please know that we take your concerns seriously and will address them to ensure a better experience for our future guests. We appreciate your understanding and hope to welcome you back for a more enjoyable stay.

10/10 – Hervorragend

Kurt

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
nice place to spend the night
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 8. Apr. 2024
Dear Guest,We sincerely appreciate you taking the time to share your feedback with us. At our company, customer satisfaction is paramount, and we are dedicated to exceeding your expectations. Your support makes our work truly fulfilling, and we eagerly anticipate the opportunity to assist you again in the future.

8/10 – Gut

Cheyenne

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was beautiful! Only complaint was the banging at all hours of the night from other quests
Aufenthalt von 3 Nächten im März 2024
Antwort von Sophia CSR am 2. Apr. 2024
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

8/10 – Gut

Eric, Raleigh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Sophia CSR am 26. März 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 – Hervorragend

Laura

Mit der Familie gereist
Gut: Ausstattung
We had a wonderful stay. we got into town early, but were able to check in anyway. Our room was on the Riverside and the view was gorgeous. I was able to sit on the balcony and relax the evening away. The downstairs coffee bar was a wonderful addition to our stay.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sophia CSR am 23. März 2024
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 – Hervorragend

Anita

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff here were extremely friendly. Including the lady who attended to the breakfast area. She greeted us every morning and conversed. She had such a pleasant attitude. She made certain the breakfast areas was stocked and clean. The front desk clerk when we checked in had such a great personality and we shared some laughs about a previous stay I had at this property. The desk clerk when we checked out was not as friendly, but she was not rude. Just very short. in all, our stay was excellent, and I have always recommended. The only downfall was they did not have the room I requested 315 with the in room hot tub available. The only rooms that were left was on the 1st floor. However the next day, when I chatted with the same clerk, advised the room was now available. I thought that was so sweet that she remembered. But of course we were not going to change just for the night. but the fact that she remembered was AWESOME!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Sophia CSR am 21. März 2024
Dear Guest,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

8/10 – Gut

Jeff

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Sophia CSR am 23. März 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 – Hervorragend

Anthony

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
The room was very clean and easily accessible.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sophia CSR am 9. März 2024
Hi Anthony,Thank you for choosing us for your stay. We are glad to hear your honest review. Providing a clean and comfortable environment is of utmost importance to us. Our team hopes to be a part of your journey once again.

8/10 – Gut

Katrina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room and bed were clean and comfortable. Patio was nice. Breakfast was good.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sophia CSR am 19. März 2024
Hi Katrina,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your lovely feedback. We are eager to see you again.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Sophia CSR am 26. Feb. 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Hervorragend

Kristine

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sophia CSR am 21. März 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 – Hervorragend

Deborah

Love to be by the river
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sophia CSR am 25. Feb. 2024
Dear Guest,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

10/10 – Hervorragend

Ricardo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great experience
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sophia CSR am 23. Feb. 2024
Hi Ricardo,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. We hope your next visit will be even more pleasant than the previous one.

10/10 – Hervorragend

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
River View
The rooms were comfortable. The lobby was really nice. The view in the back by the river is beautiful. There is a nice pool and workout room. The breakfast was very good.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sophia CSR am 23. Feb. 2024
Dear Guest,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your feedback. We are eager to see you again.

10/10 – Hervorragend

ecoria

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Sophia CSR am 23. Feb. 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Hervorragend

Yevette, pollocksville

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Quiet lication. Nicecstaff. Comfortable beds
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sophia CSR am 23. Feb. 2024
Dear Guest,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 – Hervorragend

Seth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Secluded by the river
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sophia CSR am 23. Feb. 2024
Hi Seth,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sophia CSR am 23. Feb. 2024
Hi Paul,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Hervorragend

Carolyn

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Januar 2024

4/10 – Schlecht

Wesley

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Dirty. Outdated rooms. Horrible service at reception. Dirty room with an awful moldy smell. Shower head and bathroom vanity could use some deep cleaning. Never had room cleaning during our stay. The breakfast was below average, however, the old lady in the breakfast area was very helpful and polite (the only person out of all the staff we interacted with) The location was good, nearby little shops and restaurants. Overall, it was a very unpleasant 4 day stay. Im not sure if this review will help improve the service at this property. However, at least it could help others get mentally prepared with what they will encounter.
Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Michele, Sugar Hill

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024

6/10 – Okay

Georgia

Mit der Familie gereist
Gut: Ausstattung
We checked in a few minutes past 5. Our room was not ready. Two ladies were cleaning it. Waited 20 minutes to get in room.
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Jason

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful place to stay especially if you have a room facing the river. Very nice staff and very clean. Good breakfast too
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Sherika

Aufenthalt von 2 Nächten im Januar 2024

8/10 – Gut

Timothy

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was very nice, included breakfast was delicious, and the river was beautiful. However, the location is very misleading and there is none of the typical literature left in hotel rooms telling you of local attractions and restaurants. Make sure if you stay there, you look past tiny Dillsboro to the next town (which is literally right across the bridge) for a very charming downtown area and a lot more options for restaurants and shops.
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Carl

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Margaret

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Christmas at the River Escape Best Western
We love the hotel and the River view. The swimming pool is Wonderful, and we love our Family time swimming . The view of the Tuckaseegee River. This was our 22nd annual visit coming to stay aft eta riding the Polar Express.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Evan

Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Scott

Mit der Familie gereist
Gut: Ausstattung
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Fairy

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

kenneth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk lady was very nice and helpful. Quiet, country setting. Very relaxing.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im November 2023

10/10 – Hervorragend

Vernon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We love the river!
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

cynthia

Aufenthalt von 2 Nächten im November 2023

8/10 – Gut

Hiroki

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
自然豊かで素晴らしい場所でした
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Christina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing!!
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Stella

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We always stay here when we're in the area. We love the rooms with a balcony and water view. It's always clean, comfortable and the staff is friendly.
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

joe

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Driving passed the tracks to the place looks sketchy but the hotel is beautiful and clean, and the rooms are new and spacious. Has plenty of amenities and very polite staff!
Aufenthalt von 3 Nächten im November 2023

4/10 – Schlecht

Patricia

Mit dem Partner gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Rooms definitely need thoroughly cleaned. Mildew smell when entering the room. Bedding is terribly uncomfortable. Mattress is very soft and pillows are lumpy. Sheets were stained. Top of headboard looks like it hasn't been dusted in a year. The lights in the bathroom are very dim. Hard to see.
Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

AL

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly, quiet, and staff was good. Enjoyed the cont. breakfast the help was great. Enjoyed the food. Would stay there again. Al Rigdon
Aufenthalt von 3 Nächten im September 2023