Hôtel près de Dinosaur Hill Nature Preserve, Détroit, Détroit

« We already paid the $22.10 fee when we made the booking and your staff confirmed that. The front desk staff told me they would resolve it with Expedia and that we would not be charged twice. Despite that, we were charged both by Expedia and by your hotel. We stay at your property several times each year and have consistently chosen it over other options. This experience does not reflect the level of service we expect. Please reverse the duplicate charge as soon as possible. I would also like...

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« This property was my favorite in all the hotels I’ve ever stayed at. »

« Yes it was awesome »

« Price point was right for a couple days stay during graduation weekend. didn't spend much time on site. It's an older place so be prepared for small issues. a bit understaffed i'd imagine since there was a bag of garbage in the hall way for all 3 days we were there and if we wanted a change of towels during the day, we had to take our towels down to the desk and get new ones there. but the staff who were there were quite nice. Breakfast was adequate. bagels and/or cereal. at least there...

« 2 jours à Auburn Hills dans cet hôtel très pratique et bien équipé, calme et propre. »

« I paid $15 for breakfast for 2 days. But to find out at the front desk it was $5 a day for breakfast. Then when I woke up it seemed like everyone and anyone was just eating breakfast for free. There was no band or ticket or any way to truly confirm that someone had paid for breakfast. And if there is a way they weren't double checking or ensuring. They ran out of food very fast. There was more people eating than the food that was provided. »

« Second time staying at this hotel, staff was friendly and respectful, room was comfortable and clean. Parking was free and plenty of spaces to park. »

« Second time staying here first time was great second time not so much. There was blood on the shower curtain when I told front desk about it they acted like it wasn’t a big deal. All they said was thank you for letting us know. Like what !? Anyway very friendly people and the rooms aren’t that bad but this just didn’t sit right with me. They didn’t even seemed like they cared. »

« Only thing was the indoor pool was pretty cold. I did ask to see if they could turn up the heat, however pool maintenance was not available till the following day. Everything else was great! »

« Basic room, but that's what we expected. Our neighbors were outside enjoying some pot and our room smelled very strongly of it. We carry air spray and dealt with it. Signage said this was a 100% no smoking facility inside or outside. Also the lamp next to the bed could not be turned on as the knob was non-existent. »

« Nous avons été "balancé" dans l'hôtel d'en face soit disant pour un problème de chambre alors qu'ils ont fait un surbooking, sans aucune indemnité et ils osent répondre à Expedia que nous ne nous sommes pas présenté !!! heureusement j'ai le voucher de leur part pour aller dans l'hôtel d'en face qui n'ai pas du tout au même standing (mais tout de même avec un personnel plus agréable) ! Etablissement à fuir et qui se fou totalement de ses clients et osent répondre n'importe quoi !!!!! »

« Clean facilities, helpful staff, and good location! »

« They upgraded the hotel. It’s totally different now and will definitely return back »

« Hotel que je recommande, personnel agréable »