Außenpool, Cabañas (kostenlos), Sonnenschirme
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Bewertungen von Andaz by Hyatt – Palm Jumeirah Residences

Andaz by Hyatt – Palm Jumeirah Residences
Palm Jumeirah, Dubai, Dubai

Bewertungen

8.4

Sehr gut

9 von insgesamt 15 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
2 von insgesamt 15 Gästebewertungen haben eine Bewertung von 8 - Gut" "
2 von insgesamt 15 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 15 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 15 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.6/10

Sauberkeit

7.4/10

Personal & Service

7.4/10

Ausstattung

8.6/10

Zustand der Unterkunft

Bewertungen

8/10 – Gut

Reza

Gut: Sauberkeit und Zustand der Unterkunft
Washing machine in unit was acting up and no one could help us fix it.
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Jason

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We would everything about tge Andaz Hyatt! Could not fault it in anyway.
Aufenthalt von 5 Nächten im Februar 2023

10/10 – Hervorragend

Sita

Gut: Sauberkeit und Komfort des Zimmers
Short stay, great stay
From start to finish the staff were very welcoming, professional but mostly very down to Earth.
Aufenthalt von 4 Nächten im Juni 2022
Antwort von Andaz Dubai The Palm team am 2. Aug. 2022
We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

8/10 – Gut

Katherine

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I liked that there was an adult pool and the spa was amazing.
Aufenthalt von 7 Nächten im September 2021

10/10 – Hervorragend

Charmaine Kayne

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Awesome! We definitely had fun!
Aufenthalt von 1 Nacht im Juli 2021

10/10 – Hervorragend

Randa

Gut: Sauberkeit und Komfort des Zimmers
Comfort and luxury
Loved our stay. Enjoyed the adults pool and the pool on the beach
Aufenthalt von 1 Nacht im Juni 2021

2/10 – Ungenügend

MOHIT

Verbesserungswürdig: Sauberkeit und Ausstattung
Aufenthalt von 1 Nacht im Februar 2021
Antwort von Sundaresan am 28. Feb. 2021
Dear Mohit, Thank you very much for taking the time to share your feedback following your recent stay. We are truly sorry to hear that your stay was a disappointment. We would like to hear your feedback as to how we can make your stay more comfortable for your future stay. Warm Regards Team Andaz

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Size of the one bedroom apartment is a nice size for one person. The studios are pokey and very small
Aufenthalt von 11 Nächten im Januar 2021
Antwort von Sundaresan am 30. Jan. 2021
Dear Guest, Thank you very much for taking the time to share your feedback following your recent stay. We are truly sorry to hear that your stay was a disappointment following the challenges you mentioned. We have indeed taken a good note and shared your comments to our management. Warm Regards Team Andaz

10/10 – Hervorragend

M

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Great 5 nights at a fantastic hotel
Stayed here for 5 days on business and I thought the hotel was fantastic! The staff were so helpful and attentive at all times. I stayed in one of their studio apartments which was really well laid out and it was great to have a kitchen area. The pool is shared with Tiara residences and has stag on hand at all times. Can’t recommend this hotel enough!
Aufenthalt von 5 Nächten im September 2020
Antwort von Sundaresan am 21. Sept. 2020
Dear Guest, Thank you for staying at Andaz Dubai The Palm! We look forward to welcoming you once again in the future. Best Regards, Andaz Team

10/10 – Hervorragend

Grant

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Great hotel
Nice Hotels
Aufenthalt von 1 Nacht im Juli 2020
Antwort von Reservations Host am 24. Juli 2020
Dear Guest, Thank you for staying at Andaz Dubai The Palm! We look forward to welcoming you once again in the future. Best Regards, Andaz Team

10/10 – Hervorragend

Gift

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 3 Nächten im Mai 2020
Antwort von Reservations Host am 28. Juni 2020
Dear Guest, Thank you for staying at Andaz Dubai The Palm! We truly hope that you enjoyed your stay and look forward to welcoming you once again in the future. Best Regards, Andaz Team

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 5 Nächten im März 2020
Antwort von Sundaresan am 26. Apr. 2020
Dear Guest, Thank you for your valuable feedback. We look forward to welcoming you back. Warm Regards Andaz Team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a lovely stay at Andaz, The Palm. My one bedroom apartment was great - everything you'd need for 1 week away. Fully fitted kitchen, seating area and dining area, floor to ceiling windows, nice views, super comfy bed, lots of wardrobe space, large bathroom with bath and walk in shower. I would prefer softer pillows and perhaps slightly better choice of TV programs ie movies but that's only my preference. The design of the hotel is modern with Arabic twist - very cool! Breakfast buffet was one of the best I've ever had, amazing selection of everything from hot to cold, fresh to baked, traditional or healthy. Sadly I only got to enjoy it for half of my stay as the hotel had to follow guidelines related to Covid-19 and offered breakfast to order instead which was fine but not as good. Loved the pool on the 14th floor, very relaxing with great views. The hotel staff was very friendly and helpful. The newly opened Nakheel Mall is just across the road with variety of shops, food outlets and large Waitrose as well as Monorail Station on the top floor. All in all great stay and highly recommended.Thank you for a great stay.
Aufenthalt von 7 Nächten im März 2020
Antwort von Sundaresan am 21. März 2020
Dear Guest, Thank you for your valuable feedback. We look forward to welcoming you back. Warm Regards Andaz Team

6/10 – Okay

Verifizierter Reisender

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
The initial few days of the stay were fine. There were a few issues that ensued later one 1) with a fire test alarm going off at 2 am 2) no hot water for the best part of the day once 3) sustaining some sort of insect bed in bed by which I saw were bed bugs but the staff failed to find.
Aufenthalt von 7 Nächten im Januar 2020
Antwort von Sundaresan am 20. Jan. 2020
Dear Guest, Thank you very much for taking the time to share your feedback following your recent stay. We are truly sorry to hear that your stay was such a disappointment following the challenges you mentioned. We have indeed taken a good note and shared your comments in regard to our services as I understand your experience was not up to your expectations. Please rest assured that we will follow up to ensure such experience does not reoccur and that we will have the chance to restore your faith in our service on your next visit. Warm Regards Sundaresan

10/10 – Hervorragend

Lida

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Sundaresan am 10. Jan. 2020
Dear Ms. Lida, Thank you for your valuable feedback. We look forward to welcoming you back. Warm Regards Sundaresan