Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
107 von insgesamt 296 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
107
103 von insgesamt 296 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
103
41 von insgesamt 296 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
41
17 von insgesamt 296 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
17
28 von insgesamt 296 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
28
8.0/10
Sauberkeit
8.0/10
Personal & Service
7.2/10
Ausstattung
7.8/10
Zustand der Unterkunft
7.6/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
Verifizierter Reisender
31. Mai 2021
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Verifizierter Reisender
Aufenthalt von 17 Nächten im Mai 2021
Antwort von Nader Batniji - General Manager am 10. Juni 2021
Thank you very much for your ratings. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Again, thank you for making Copthorne Hotel Sharjah your hotel of choice.
4/10 – Schlecht
Verifizierter Reisender
25. März 2020
Verifizierter Reisender
Aufenthalt von 12 Nächten im März 2020
Antwort von Nader Batniji am 26. März 2020
Dear Valued Guest,
We would like to sincerely thank you for choosing Copthorne Hotel Sharjah, as your home away from home and for taking the time in sharing your reviews with us.
Following your ratings and , we came to know that there were certain areas we were not able to achieve your total satisfaction as what you have indicated in your response.
We truly regret the negative impression that you had experienced and we would like to sincerely apologize for the inconvenience caused.
Kindly keep our hotel in the agenda of your next visit and we do hope you will see the improvements on your return where we will have the pleasure of serving you once again.
Best regards,
Nader Batniji
General Manager
10/10 – Hervorragend
Verifizierter Reisender
7. Okt. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Verifizierter Reisender
Aufenthalt von 7 Nächten im September 2019
Antwort von Hotel management am 10. Okt. 2019
Dear Valued Guest,
Thank you very much for your constructive review of your recent stay at Copthorne Hotel Sharjah . We are definitely pleased to read a good review with excellent scores. We are blissful that we were able to fulfill your satisfaction and expectation during your stay with us and left home with a wonderful experience. I will share your feedback with our team and I am sure that it will encourage our staff to continue exceptional performance to all of our guests with the best quality of services.
Thank you again for taking your time to share your experience, and we hope that you will come back to stay with us in the near future
Best Regards,
Hotel management
6/10 – Okay
Verifizierter Reisender
7. Jan. 2019
Kein Cappuccino zum Frühstück ohne Barzahlung, Frühstück ohne Eleganz
Verifizierter Reisender
Aufenthalt von 2 Nächten im Januar 2019
Antwort von Nader am 15. Jan. 2019
Dear valued guest
Thank you for your feedback to which it has been addressed to all concerned for correction in the future.
Looking forward to welcoming you back in our hotel.
Best regards
8/10 – Gut
Ivica, Luzern
4. Feb. 2018
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel in der Nähe vom Flughafen. Mit dem Taxi erreicht man auch schnell Zentrum von Dubai. Wir waren fast jeden Tag in Dubai. Internetverbindung war nicht so perfekt. Man konnte nicht über Viber oder WhatsApp telefonieren. Unser Zimmer war auch sehr dunkel. Viele Sehnswürdikeiten von Sharjah in der Nähe. Auch Mamzar Beach nicht so weit vom Hotel entfernt.
Ivica
Aufenthalt von 6 Nächten im Januar 2018
10/10 – Hervorragend
Bert
5. Jan. 2016
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bert
6/10 – Okay
Linda, Zürich
3. Jan. 2016
Die Freundlichkeit des Personals lässt zu Wünschen übrig. Das Kabel vom Haarfön, der sich in einer Schublade befindet, ist viel zu kurz. Man muss sich auf einen Stuhl setzen und den Kopf geneigt halten.
Linda
Antwort von Sajeev am 12. Juli 2016
Dear valued guest, On behalf of Copthorne Hotel Sharjah team, we would like to take this opportunity to thank you for choosing our property as your home away from home and thank you for taking the time to share your inspiring feedback. Your feedback is very important for us and please rest assured that all your points would be shared with our team. Once again thank you for the promise to make Copthorne Hotel as your hotel of choice in your next visit to Sharjah and for the recommendation. We look forward to have the pleasure of serving you again. Best Regards, Hotel Management
8/10 – Gut
Guido, Hamburg
31. Aug. 2015
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Für den Preis OK.
Es ist ein 4-Sterne-Hotel und kein 5-Sterne-Hotel. Ausstattung, Sauberkeit und Frühstück entsprachen 4-Sterne-Standard. Wir kamen nachts um 3 Uhr an. Der Checkin lief erfreulich schnell. Will man direkt selbst ins Parkhaus fahren, so muss man die Rückseite des Hotels anfahren.
Inakzeptabel waren die völlig verdreckten Scheiben - vermutlich das Produkt von etwas Regen und herumfliegendem Wüstensand. Wir hatten ein Zimmer mit Blick auf die Lagune gebucht, aber viel war durch die verdreckten Scheiben nicht zu erkennen.
Der Pool auf dem Dach ist etwas "langweilig". Mit einem Infinity-Pool mit Blick über die Lagune und kleiner Bar hätte man hier das absolute Highlight für das Hotel einbauen können.
Insgesamt guter Gegenwert für das Geld.
Guido
10/10 – Hervorragend
Katsuya
31. März 2024
Katsuya
Aufenthalt von 1 Nacht im März 2024
Antwort von Copthorne Hotel Sharjah Team am 30. Apr. 2024
Dear KatsuyaThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!Best Regards,Copthorne Hotel Sharjah Team
10/10 – Hervorragend
Nasir
20. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nasir
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Liezel Maquilan am 22. Jan. 2024
Dear NasirThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!Best Regards,Copthorne Hotel Sharjah Team
10/10 – Hervorragend
Sankar
Geschäftlich gereist
12. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sankar
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Liezel Maquilan am 14. Jan. 2024
Dear AnkarThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
8/10 – Gut
AMAR A
12. Jan. 2024
AMAR A
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Liezel Maquilan am 14. Jan. 2024
Dear Mr. AmarThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
6/10 – Okay
Aboelmagd, Kingston
Geschäftlich gereist
17. Dez. 2023
Gut: Personal & Service
Aboelmagd
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Liezel Maquilan am 18. Dez. 2023
Dear Aboelmagd We're sorry to hear that you did not have a satisfactory experience with your recent booking. We appreciate your feedback as it helps us identify areas where we can improve our service.We would like to apologize for any inconvenience you may have experienced and assure you that we take all complaints seriously. We would like to investigate your concerns further and ask that you please reach out to us directly so we can address the issue and resolve it for you.We are committed to providing our guests with a positive experience and we would like the opportunity to make things right. We hope that you will give us another chance to show you the high level of service that we are capable of providing.Thank you for your feedback and for choosing our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.
6/10 – Okay
Serdar
14. Dez. 2023
Serdar
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Liezel Maquilan am 15. Dez. 2023
Dear M. Serdar Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
10/10 – Hervorragend
Mohamed Yassine
7. Dez. 2023
Mohamed Yassine
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Liezel Maquilan am 15. Dez. 2023
Dear Yassine Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
10/10 – Hervorragend
David, Lima
Mit einer Gruppe gereist
5. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The manager Mr Abdul Karim, the person behind the counter Miss Iman, Mr Wagat even the person in charge of the cleaning room Mr Tahib. All of them made our staying memorable! Thank you all! PS i do not remember all the names but I have to thank the whole team. The food was great too! The try breadfast, lunch and dinner, it could not be better.
David
Aufenthalt von 7 Nächten im November 2023
Antwort von Liezel Maquilan am 6. Dez. 2023
Dear Mr. David Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
2/10 – Ungenügend
Aboelmagd, Kingston
4. Dez. 2023
Aboelmagd
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Liezel Maquilan am 14. Jan. 2024
Dear AboelmagdWe're sorry to hear that you did not have a satisfactory experience with your recent booking. We appreciate your feedback as it helps us identify areas where we can improve our service.We would like to apologize for any inconvenience you may have experienced and assure you that we take all complaints seriously. We would like to investigate your concerns further and ask that you please reach out to us directly so we can address the issue and resolve it for you.We are committed to providing our guests with a positive experience and we would like the opportunity to make things right. We hope that you will give us another chance to show you the high level of service that we are capable of providing.Thank you for your feedback and for choosing our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.
8/10 – Gut
Harrison
Geschäftlich gereist
26. Nov. 2023
Gut: Sauberkeit und Personal & Service
Friendly staff. Quite. Good location
Harrison
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Liezel Maquilan am 28. Nov. 2023
Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
2/10 – Ungenügend
Muhi
1. Okt. 2023
Muhi
Aufenthalt von 5 Nächten im September 2023
Antwort von Liezel Maquilan am 3. Okt. 2023
Dear Muhi,We're sorry to hear that you did not have a satisfactory experience with your recent booking. We appreciate your feedback as it helps us identify areas where we can improve our service.We would like to apologize for any inconvenience you may have experienced and assure you that we take all complaints seriously. We would like to investigate your concerns further and ask that you please reach out to us directly so we can address the issue and resolve it for you.We are committed to providing our guests with a positive experience and we would like the opportunity to make things right. We hope that you will give us another chance to show you the high level of service that we are capable of providing.Thank you for your feedback and for choosing our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.
6/10 – Okay
Ali
26. Sept. 2023
Ali
Aufenthalt von 1 Nacht im September 2023
Antwort von liezel maquilan am 1. Okt. 2023
Dear AliThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words. We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience. Once again, thank you for your feedback and for choosing our services. We truly appreciate it!+Best Regards,Copthorne Hotel Sharjah Team
10/10 – Hervorragend
Mohamed
Mit der Familie gereist
14. Sept. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thank you Abdul Kareem made this stay great! Would recommend!!
Mohamed
Aufenthalt von 3 Nächten im September 2023
Antwort von Liezel Maquilan am 16. Sept. 2023
Dear Mohamed Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!Best Regards,Copthorne Hotel Sharjah Team
10/10 – Hervorragend
henry
7. Sept. 2023
henry
Aufenthalt von 17 Nächten im August 2023
Antwort von Liezel Maquilan am 8. Sept. 2023
Dear Mr. Henry Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!Best Regards,Copthorne Hotel Sharjah Team
8/10 – Gut
Sara
28. Aug. 2023
Sara
Aufenthalt von 13 Nächten im August 2023
Antwort von Liezel Maquilan am 29. Aug. 2023
Dear SaraThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!Best Regards,Copthorne Hotel Sharjah Team
10/10 – Hervorragend
Hussein, Houston
3. Aug. 2023
Excellent
Hussein
Aufenthalt von 13 Nächten im Juli 2023
Antwort von Liezel Maquilan am 4. Aug. 2023
Dear HusseinThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!Best Regards,Copthorne Hotel Sharjah Team
10/10 – Hervorragend
Khosraw
19. Juli 2023
Khosraw
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Liezel Maquilan am 8. Aug. 2023
Dear KhosrawThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!Best Regards,Copthorne Hotel Sharjah Team
8/10 – Gut
Belal
14. Juli 2023
Belal
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Liezel Maquilan am 16. Juli 2023
Dear BilalThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
8/10 – Gut
MOHAMAD
Mit einer Gruppe gereist
30. Juni 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
MOHAMAD
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Liezel Maquilan am 1. Juli 2023
Dear MohamadThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
6/10 – Okay
Verifizierter Reisender
Mit der Familie gereist
28. Juni 2023
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Hotel is good in general but they are very slow in room service. You need to wait 15-30 minutes to receive small things in your room!
Verifizierter Reisender
Aufenthalt von 5 Nächten im Juni 2023
Antwort von liezel maquilan am 29. Juni 2023
Dear, We would really like to take this opportunity to thank you on behalf of the Copthorne Hotel Sharjah Team for choosing our property as your home away from home and for the wonderful ratings that you shared with us, this will assist us to continue to deliver the services you and all our guests expect. We would also like to assure you that all your personal comments have been shared with all the department heads concerned and associates. We certainly hope that you will have the opportunity of visiting us again in the near future where we will have the pleasure of serving you once more.
6/10 – Okay
OMAR
Geschäftlich gereist
15. Juni 2023
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
I had an uncomfortable stay due to the uncomfortable mattress and pillows, weak lighting in the rooms and corridors, quick-to-close lights in the corridors, and strong cigarette odor in the rooms. Please consider my feedback for future improvements. Thank you.
OMAR
Aufenthalt von 1 Nacht im Juni 2023
Antwort von liezel maquilan am 15. Juni 2023
Dear,Thank you for sharing your feedback and let me express my deepest apologies for the inconvenience I experienced.I understand your frustration that we failed to provide you with the level of service you expected from Copthorne Hotel Sharjah. Rest assured that your feedback has been taken and forwarded to the concerned department head, a review of the relevant processes has been carried out and necessary corrective actions and actions have been implemented to avoid any recurrence of such issues.Once again, I truly appreciate you for highlighting the areas we need to improve upon and we will certainly do our utmost to uplift the quality of these areas ensuring that we provide the best service and facilities to our valued guests.We hope that you will give us another opportunity to better serve you in the future.Best Regards,
8/10 – Gut
Muhammad
Geschäftlich gereist
11. Juni 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very responsive and customer friendly staff. Breakfast was amazing. Would definitely stay here again.
Muhammad
Aufenthalt von 1 Nacht im Juni 2023
Antwort von liezel maquilan am 12. Juni 2023
Dear,Thank you for choosing Copthorne hotel as the most ideal venue to stay in Sharjah city .in review of your shared comments we are pleased to learn that the hotel and working team have both been able to follow up your satisfaction and meet with your expectations, we will share your scoring with all team members to encourage them to maintain high levels of excellence.One again, thank you so much and we look forward to welcoming you back in our hotel in the very near future.Best wishes
10/10 – Hervorragend
henry
10. Juni 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic well price gen - excellent location
Very nice room excellent location great price and above all - fantastic service
I liked it so much, I decided to book all multi month stays at this hotel
henry
Aufenthalt von 12 Nächten im Mai 2023
Antwort von liezel maquilan am 12. Juni 2023
Dear,Thank you for choosing Copthorne hotel as the most ideal venue to stay in Sharjah city .in review of your shared comments we are pleased to learn that the hotel and working team have both been able to follow up your satisfaction and meet with your expectations, we will share your scoring with all team members to encourage them to maintain high levels of excellence.One again, thank you so much and we look forward to welcoming you back in our hotel in the very near future.Best wishes
8/10 – Gut
Azza
15. Mai 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Azza
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Liezel Maquilan am 15. Mai 2023
Dear AzzaThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
2/10 – Ungenügend
Hongyi
12. Mai 2023
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
poor service and pool facilities
Hongyi
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Liezel Maquilan am 14. Mai 2023
Dear HongyiWe're sorry to hear that you did not have a satisfactory experience with your recent booking. We appreciate your feedback as it helps us identify areas where we can improve our service.We would like to apologize for any inconvenience you may have experienced and assure you that we take all complaints seriously. We would like to investigate your concerns further and ask that you please reach out to us directly so we can address the issue and resolve it for you.We are committed to providing our guests with a positive experience and we would like the opportunity to make things right. We hope that you will give us another chance to show you the high level of service that we are capable of providing.Thank you for your feedback and for choosing our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.
8/10 – Gut
Hamed
5. Mai 2023
Hamed
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Liezel Maquilan am 7. Mai 2023
Dear Mr. HamedThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!Best RegardsLiezel MaquilanAssistant Revenue Manager
2/10 – Ungenügend
Graham
30. Apr. 2023
Graham
Aufenthalt von 11 Nächten im April 2023
Antwort von Liezel Maquilan am 2. Mai 2023
Dear Mr IvesWe're sorry to hear that you did not have a satisfactory experience with your recent booking. We appreciate your feedback as it helps us identify areas where we can improve our service.We would like to apologize for any inconvenience you may have experienced and assure you that we take all complaints seriously. We would like to investigate your concerns further and ask that you please reach out to us directly so we can address the issue and resolve it for you.We are committed to providing our guests with a positive experience and we would like the opportunity to make things right. We hope that you will give us another chance to show you the high level of service that we are capable of providing.Thank you for your feedback and for choosing our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.
8/10 – Gut
Laurat
Mit einer Gruppe gereist
22. Apr. 2023
Gut: Sauberkeit und Personal & Service
Nice location with accommodating staff
Laurat
Aufenthalt von 2 Nächten im April 2023
Antwort von Liezel Maquilan am 23. Apr. 2023
Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
10/10 – Hervorragend
Amer
Mit der Familie gereist
20. Apr. 2023
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Breakfast was good.
Staff nice & friendly
Amer
Aufenthalt von 1 Nacht im April 2023
Antwort von Liezel Maquilan am 20. Apr. 2023
Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and good score for our services. We truly appreciate it!
10/10 – Hervorragend
Junaid
Geschäftlich gereist
26. Feb. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice location. Waterfront property. Easy check in and check out. Good breakfast. Good Wi-Fi. Large rooms and clean.
Junaid
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Liezel Maquilan am 26. Feb. 2023
Dear Mr. JunaidThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
6/10 – Okay
Ismail
Mit einer Gruppe gereist
24. Feb. 2023
Gut: Sauberkeit und Personal & Service
Hotel not worth money I have paid rooms are not big and beds not comfortable.
Ismail
Aufenthalt von 4 Nächten im Februar 2023
Antwort von liezel maquilan am 25. Feb. 2023
We are sorry to hear that your recent stay with us did not meet your expectations. Please accept our sincerest apologies for any inconvenience caused. We take all feedback seriously, and we would like to assure you that we are committed to providing our guests with the highest level of service and comfort.
10/10 – Hervorragend
Artem
23. Feb. 2023
Artem
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Liezel Maquilan am 24. Feb. 2023
Dear Mr. ArtemThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
10/10 – Hervorragend
umair
Mit der Familie gereist
21. Feb. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is very friendly and helpful
I am very happy for excellent service
umair
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Liezel Maquilan am 21. Feb. 2023
Dear Mr. UmairThank you for the valuable feedback and good rating. We are delighted to hear you had a good experience during your stay. We are looking forward to welcoming you back on your next near travel plan
4/10 – Schlecht
Sandeep
Mit der Familie gereist
20. Feb. 2023
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Tv didn’t work at all called reception no one ever turned up, no iron in the room called again came after 2 hrs, Rooms were not loking up because of damage lock , bathroom were not even cleaned properly, very smelly ….
Sandeep
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Liezel Maquilan am 20. Feb. 2023
Dear SandeeoWe thank you for choosing Copthorne Hotel Sharjah during your visit. We are delighted to hear your valued feedback and rating and we sincerely apologize for any inconvenience that had caused during your stay.We are looking forward to welcoming you back on the next travel visit
4/10 – Schlecht
GALO
20. Feb. 2023
GALO
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Liezel Maquilan am 21. Feb. 2023
Dear Mr. GaloThank you for the valuable feedback and good rating. We are delighted to hear you had a good experience during your stay. We are looking forward to welcoming you back on your next near travel plan
8/10 – Gut
Manuel, Santo Domingo
Geschäftlich gereist, Mit einer Gruppe gereist
16. Feb. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
El hotel está muy cerca de un montón de restaurantes y frente a un lago muy bonito, es una zona segura, tranquila y muy accesible.
Manuel
Aufenthalt von 10 Nächten im Februar 2023
Antwort von Liezel Maquilan am 16. Feb. 2023
Dear Mr. ManuelThank you for the valuable feedback and good rating. We are delighted to hear you had a good experience during your stay. We are looking forward to welcoming you back on your next near travel plan
10/10 – Hervorragend
Muhammad
12. Feb. 2023
Muhammad
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Liezel Maquilan am 13. Feb. 2023
Dear Mr. Muhammad Thank you for the valuable feedback and good rating. We are delighted to hear you had a good experience during your stay. We are looking forward to welcoming you back on your next near travel plan
10/10 – Hervorragend
Jayakumar
Mit einer Gruppe gereist
11. Feb. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Jayakumar
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Liezel Maquilan am 12. Feb. 2023
Dear Mr. JayakumarThank you for the valuable feedback and good rating. We are delighted to hear you had a good experience during your stay. We are looking forward to welcoming you back on your next near travel plan
4/10 – Schlecht
HASSAN
5. Feb. 2023
HASSAN
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Liezel Maquilan am 7. Feb. 2023
Dear Mr. HassanWe thank you for choosing Copthorne Hotel Sharjah during your visit. We are delighted to hear your valued feedback and rating and we sincerely apologize for any inconvenience that had caused during your stay.We are looking forward to welcoming you back on the next travel visit
8/10 – Gut
Harrison
30. Jan. 2023
Harrison
Aufenthalt von 3 Nächten im Januar 2023
Antwort von Liezel Maquilan am 6. März 2023
Dear Mr. HarrisonThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
8/10 – Gut
FIRZOK
25. Jan. 2023
FIRZOK
Aufenthalt von 4 Nächten im Januar 2023
Antwort von Liezel Maquilan am 6. März 2023
Dear Mr. FirzokThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!
8/10 – Gut
Harrison
25. Jan. 2023
Harrison
Aufenthalt von 3 Nächten im Januar 2023
Antwort von Liezel Maquilan am 6. März 2023
Dear Mr. HarrisonThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!