Jumeirah Lakes Towers Cluster T, Off Sheikh Zayed Road, Dubai
Bewertungen
8.6
Hervorragend
Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
247 von insgesamt 495 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
247
171 von insgesamt 495 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
171
49 von insgesamt 495 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
49
14 von insgesamt 495 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
14
14 von insgesamt 495 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
14
8.8/10
Sauberkeit
8.8/10
Personal & Service
8.4/10
Ausstattung
8.6/10
Zustand der Unterkunft
8.4/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
Anke
10. Apr. 2024
Danke
Anke
Aufenthalt von 4 Nächten im April 2024
Antwort von Abdelilah am 18. Apr. 2024
Dear Anke,Thank you for your excellent rating on Expedia.Your feedback is much appreciated.Please come again soon.Best regards,The Hotel Management
8/10 – Gut
Cornelia
Mit dem Partner gereist
18. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They were all very nice 😊
Cornelia
Aufenthalt von 7 Nächten im März 2024
Antwort von Abdelilah am 25. März 2024
Dear Cornelia,Thank you for rating us on Expedia.We are pleased to see that you enjoyed your experience and hope to welcome you back again soon.Kind regardsThe Hotel Management
10/10 – Hervorragend
Mathias
5. Sept. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Mathias
Aufenthalt von 16 Nächten im Juli 2023
Antwort von Abdelilah am 31. Okt. 2023
Dear Mathias,I am delighted to read that you enjoyed your stay at The Pullman Jumeirah Lakes Towers. Thank you for leaving such a nice review about our hotel and staff on Hotels.com.I hope to soon welcome you back in Pullman Dubai Jumeirah Lakes Towers.With kind regards,Hotel Management
8/10 – Gut
Vanessa
Mit einer Gruppe gereist
17. Apr. 2022
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
-nettes Personal
-zimmer war für das kleinste, ziemlich gross
-leider wenige TV-Sender
-leider viel zu wenig liegestühle!
Vanessa
Aufenthalt von 6 Nächten im April 2022
Antwort von Abdelilah am 25. Apr. 2022
Dear Vanessa,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Abdelilah Ait Ahmad
Front Office Manager
10/10 – Hervorragend
Katharina
4. Jan. 2021
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top business hotel in JLT
Very nice business hotel in JLT area. I will come back :)
Katharina
Aufenthalt von 6 Nächten im Dezember 2020
Antwort von Abdelilah am 16. Jan. 2021
Dear Katharina
I would like to thank you for expressing your extreme satisfaction regarding the high level of service at Pullman Dubai Jumeirah Lakes Towers.
I am delighted to read that you have enjoyed your stay with the family so much.
We look forward to welcome you back in the near future.
Warm regards,
Abdelilah Ait Ahmad
Front Office Manager
8/10 – Gut
Philippe
12. Dez. 2020
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel
It was a nice stay and a good hotel
Philippe
Aufenthalt von 3 Nächten im Dezember 2020
Antwort von Abdelilah am 14. Dez. 2020
Dear Philippe,
Thank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower.
It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it.
Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLT
Warm regards
Abdelilah Ait Ahmad
Front Office Manager
10/10 – Hervorragend
Verifizierter Reisender
17. Nov. 2019
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verifizierter Reisender
Aufenthalt von 5 Nächten im November 2019
Antwort von Christina am 17. Nov. 2019
Dear valued Guest,
Thank you for your positive feedback. We are pleased to see that you had an enjoyable experience and hope to welcome you back again in the near future.
Best regards
Christina Assmann
Front Office & Guest Experience Manager
8/10 – Gut
Verifizierter Reisender
13. Nov. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Verifizierter Reisender
Aufenthalt von 6 Nächten im Oktober 2019
Antwort von Christina am 14. Nov. 2019
Dear valued Guest,
Thank you for your feedback regarding your recent stay with us.
We are please to see that you had a good experience and hope to welcome you back again soon.
Kind regards
Christina Assmann
Front Office & Guest Experience Manager
8/10 – Gut
Verifizierter Reisender
Geschäftlich gereist, Mit der Familie gereist
13. Nov. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sauberkeit sehr gut
Roomservice und pflege sehr gut
Rezeption könnte professioneller auftretten
Verifizierter Reisender
Aufenthalt von 5 Nächten im November 2019
Antwort von Abdelilah am 16. Nov. 2019
Dear Valued guest
thank you for sharing your positive experience on Expedia following your recent stay at the Pullman Dubai Juemriah Lakes Tower, we look forwards to welcome you again
Regards
Abdelilah Ait Ahmad
Welcome Manager
8/10 – Gut
Verifizierter Reisender
1. Apr. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Verifizierter Reisender
Aufenthalt von 9 Nächten im März 2019
Antwort von Christina am 2. Apr. 2019
Dear valued Guest,
Thank you for sharing your feedback with us on Expedia.
We appreciate the time you have taken and hope to welcome you back again in the near future.
Kind regards
Christina Assmann
Front Office & Guest Experience Manager
8/10 – Gut
Verifizierter Reisender
22. März 2019
Verifizierter Reisender
Aufenthalt von 6 Nächten im März 2019
Antwort von Christina am 2. Apr. 2019
Dear valued Guest,
Thank you for choosing to stay at the Pullman Dubai Jumeirah Lakes Towers.
We appreciate the time you have taken to rate your experience with us and hope to welcome you back again, should your travels bring you back to Dubai.
Kind regards
Christina Assmann
Front Office & Guest Experience Manager
8/10 – Gut
Verifizierter Reisender
4. März 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Verifizierter Reisender
Aufenthalt von 6 Nächten im Februar 2019
Antwort von Christina am 2. Apr. 2019
Dear valued Guest,
Thank you for rating your recent experience with us.
We appreciate the time you have taken and hope to welcome you back again in the not so distant future.
Kind regards
Christina Assmann
Front Office & Guest Experience Manager
4/10 – Schlecht
Verifizierter Reisender
Mit dem Partner gereist
20. Feb. 2019
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Leider nur eine 3+ Sterne Unterkunft. Personal sehr freundlich und zuvorkommend.
Verifizierter Reisender
Aufenthalt von 8 Nächten im Februar 2019
Antwort von Christina am 24. Feb. 2019
Dear valued Guest,
We are disappointed to see that we didn't meet your expectations of a 5-star hotel but are pleased to see that you enjoyed the service that we provided.
We hope that you will visit us again, should your travels bring you back to Dubai.
Kind regards
Christina Assmann
Front Office & Guest Experience Manager
8/10 – Gut
Verifizierter Reisender
8. Jan. 2019
Verifizierter Reisender
Aufenthalt von 4 Nächten im Januar 2019
Antwort von Christina am 9. Jan. 2019
Dear valued Guest,
Thank you for taking your time to share your experience by rating us on expedia.
We appreciate your feedback and hope we will have the opportunity to welcome you back again in the near future.
Kind regards
Christina Assmann
Front Office & Guest Experience Manager
2/10 – Ungenügend
GOUR CHANDRA
7. Jan. 2019
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
GOUR CHANDRA
Aufenthalt von 9 Nächten im Dezember 2018
Antwort von Christina am 13. Jan. 2019
Dear Gour Chandra,
Thank you for reviewing your recent experience with us.
We regret to see that your stay did not meet your expectations and would like to know what we could have done better to improve your experience.
We hope that we will have the opportunity to welcome you back again in the near future.
Kind regards
Christina Assmann
Front Office & Guest Experience Manager
10/10 – Hervorragend
Heinz, Hamburg
11. Nov. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Zimmer alles sauber alles wunderbar gerne wieder
Heinz
Aufenthalt von 8 Nächten im November 2018
Antwort von Christina am 14. Nov. 2018
Sehr geehrter Heinz,
Vielen Dank fuer Ihre netten Worte in Bezug auf Ihren Aufenthalt.
Wir haben uns ueber Ihre Anmerkungen sehr gefreunt und hoffen Sie recht bald wieder in unserem Hause begruessen zu duerfen.
Mit freundlichen Gruessen
Christina Assmann
Front Office & Guest Experience Manager
8/10 – Gut
Klaus, Augsburg
6. Juni 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Hotel - Great location
Nice hotel, friendly staff, perfect location with Metro close by, marina and beach in short walking distance.
Klaus
Aufenthalt von 9 Nächten im Mai 2018
Antwort von Christina am 8. Juni 2018
Dear Klaus,
Thank you for your kind review on Expedia.
We appreciate the time you have taken and appreciate your feedback. We have taken note of your request for a better international TV selection, as it is through your feedback we are able to improve our services.
We hope that we will have the opportunity to welcome you back again in the near future.
Kind regards
Christina Assmann
Front Office & Guest Experience Manager
8/10 – Gut
Verifizierter Reisender
17. März 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nur zur Übernachtung genutzt, da geschäftliches Event in einem anderen Hotel
Verifizierter Reisender
Aufenthalt von 4 Nächten im März 2018
Antwort von Christina am 18. März 2018
Dear valued Guest,
Thank you for choosing the Pullman Dubai Jumeirah Lakes Towers for your recent stay with us.
We appreciate your feedback and would like to apologize that the breakfast facilities did not meet your expectations.
We are pleased to see however that this did not affect your overall experience and hope to have the opportunity to welcome you back again in the future.
Meanwhile we hope you had a pleasant journey back home and remain at your service.
Best regards
Christina Assmann
Front Office & Guest Experience Manager
8/10 – Gut
Verifizierter Reisender
21. Jan. 2018
Gut: Personal & Service
Alles gut gerne wieder
Alles gut gerne wieder waren 17 möchte da alles war gut teilweise mussten wir immer sagen dass sie das Zimmer sauber machen weil das waren einig nur zweimal die Woche drücken wir sauber machen aber wie schon sagte machen wir’s jeden Tag der Service der Leute war einmal frei alles Hotel kommt ihr langsam in die Jahre als es in 23 Jahren fühle renovierungsbedürftig obwohl es erst neues
Verifizierter Reisender
Aufenthalt von 17 Nächten im Januar 2018
Antwort von Christina am 31. Jan. 2018
Dear valued Guest,
Thank you for taking your time to review your recent experience with us.
We do apologize that your initial experience did not meet your expectations, but are pleased to see that we were able to make amends throughout your stay.
Your feedback is much appreciated as it helps us in our efforts to continuously improve our services.
We hope to welcome you back again in the near future.
Warm regards
Christina Assmann
Front Office & Guest Experience Manager
10/10 – Hervorragend
mausi, österreich
3. Jan. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schönes Hotel
Wunderschön für nächtliches zurückfinden wünsch man sich eine größere Hotelaufschrift😉😉
Bei Fragen stehen das Personal und Manager Edi jederzeit äußerst hilfsbereit zur Verfügung.
Einziges Minus undichte Dusche, unnötige Zusatzarbeit für den Zimmerdienst.
mausi
Aufenthalt von 4 Nächten im Dezember 2017
Antwort von Christina am 5. Jan. 2018
Dear Mausi,
Thank you for taking your time to share your recent experience with us. We appreciate your kind feedback and will be happy to pass on your comments to Edi, our restaurant Manager, and team.
Please accept our apologies for the inconvenience caused by the leaking shower. Please rest assured this is being addressed to avoid re-occurrence in the future.
We do hope to welcome you back again soon.
Warm regards
Christina Assmann
Front Office & Guest Experience Manager
8/10 – Gut
Silvia, Schweiz
7. Nov. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gute Lage, super Service
Gute Lage zur Marina Bay, Metro Station, Strand. Sehr netter Service im Hotel, sehr hilfsbereit.
Silvia
Aufenthalt von 2 Nächten im November 2017
Antwort von Christina am 11. Nov. 2017
Dear Silvia,
Thank you for choosing the Pullman Dubai Jumeirah Lakes Towers for your recent visit to Dubai.
We appreciate your feedback regarding your recent stay and hope to welcome you back again soon.
Kind regards
Christina Assmann
Front Office & Guest Experience Manager
8/10 – Gut
Thomas, Germany
14. Juli 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel is max 4 Stars.
Friendly, good location, clean, nice pool on the top, a small bar in the bottom, near Dubai Marina with many restaurants reachable on foot, Metro station very cheap.....
Thomas
Aufenthalt von 3 Nächten im Juli 2017
Antwort von Genesis am 17. Juli 2017
Dear Mr. Thomas,
Thank you for taking the time to review us here on Expedia.
We are glad that we have enumerated the pros and cons of the hotel - rest assured the cons part are addressed to the concerned department. Appreciate that you pointed out some of the pros that can be enjoyed in our hotel, I am certain that the future guests will find this very beneficial.
We always aim to strive for the better and your review will definitely help us improve.
Thank you once again and we hope to see you again in your future visit in Dubai.
Warm regards,
Genesis Lofstedt
P.A. to the General Manager
8/10 – Gut
Verifizierter Reisender
27. Juni 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 3 Nächten im Juni 2017
Dear valued Guest,
Thank you for your online rating.
We hope you continue to enjoy your stay in Dubai and remain at your service.
Warm regards
Christina Assmann
Front Office & Guest Experience Manager
10/10 – Hervorragend
Verifizierter Reisender
14. Sept. 2015
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schönes Stadt Hotel.
Strand und Shopping Urlaub. Einige Ausflüge auf eigener Faust gemacht, z.b Wüste Deira Gold und textil Souk.
Verifizierter Reisender
10/10 – Hervorragend
Trisyia
Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
25. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic
Trisyia
Aufenthalt von 1 Nacht im April 2024
Antwort von Abdelilah am 30. Apr. 2024
Dear Trisyia,We very much appreciate your comments regarding your stay at the Pullman Dubai Jumeirah Lakes Towers Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel Management
10/10 – Hervorragend
Riyaaz
Mit dem Partner gereist
22. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff service at the hotel was exceptional and everyone we dealt with was extremely friendly, understanding and welcoming. The buffet breakfast we had was amazing - lots of freshly made options!
Riyaaz
Aufenthalt von 4 Nächten im April 2024
Antwort von Abdelilah am 30. Apr. 2024
Dear Riyaaz,Thank you for your excellent rating on Expedia.Your feedback is much appreciated.Please come again soon.Best regards,The Hotel Management
10/10 – Hervorragend
Saed
14. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Meets all requirements!
Saed
Aufenthalt von 3 Nächten im April 2024
Antwort von Abdelilah am 18. Apr. 2024
Dear Saed,Thank you for rating us with 5 stars.We are pleased to see that you enjoyed your experience and hope to welcome you back again soon.Kind regardsThe Hotel Management
4/10 – Schlecht
lee
26. März 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Hotel was fine, clean and good location. On arrival I asked to take my golf bag but he insisted putting it on the baggage trolley. Next thing I know all the heavy luggage are on top and he’s jammed them in, which has snapped one club and bent my putter. Both need replacing and are expensive. No efforts were made by the staff to make up for damages or take responsibility. Annoying as I asked him not to take them. Ruined the trip unfortunately.
lee
Aufenthalt von 2 Nächten im März 2024
Antwort von Abdelilah am 28. März 2024
Dear LeeThank you for taking the time to tell us about your experience at the Pullman Dubai Jumeirah Lakes Towers Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are looking into the concerns you mentioned to avoid re-occurrence in the future. Thank you once again for your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Hotel Management
10/10 – Hervorragend
Amal
Mit der Familie gereist
5. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Le personnel est très professionnel très accueillant toujours prêt à vous accommoder.
Très agréable séjour je recommande vivement cet hôtel!
Amal
Aufenthalt von 2 Nächten im März 2024
Antwort von Abdelilah am 25. März 2024
Chere Amal,Nous vous remercions de partager votre expérience suite à votre séjour au Pullman Dubai Jumeirah Lakes Tower.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les meilleursBien Cordialement,La Direction,
10/10 – Hervorragend
Amal
27. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We really enjoyed our stay looking forward to our next stay at the same hotel. Breakfast was amazing, the staff and the service was beyond expectation highly recommend the hotel to anyone!
Amal
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Abdelilah am 28. Feb. 2024
Dear Amal,Thank you for rating us with 5 stars.We are pleased to see that you enjoyed your experience and hope to welcome you back again soon.Kind regardsThe Hotel Management
10/10 – Hervorragend
simon, Doncaster
Mit der Familie gereist
25. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel clean and friendly. I would recommend. Taxis easy to get outside too. Chelsea on the front desk showed great customer service.
The screens in the lifts showing whats-on and offers went way to fast. You need to slow this down as no chance to read 😀
simon
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Abdelilah am 26. Feb. 2024
Dear Simon,We are delighted to read that you enjoyed your Stay at The Pullman Jumeirah Lakes Towers. Thank you for leaving such a nice review about our hotel and staff on our Expedia.com page.I hope to soon welcome you back in Pullman Dubai Jumeirah Lakes Towers.With kind regards,The Hotel Management
10/10 – Hervorragend
Omar
Mit dem Partner gereist
29. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing hotel and staff. First class service. Big compliments to them all - from the security, concierge, receptionists, waiters and cleaners. So respectful and very well mannered. Highly recommended and we will definitely be back to Pullman Jumeirah Lake Towers hotel!
Omar
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Abdelilah am 29. Jan. 2024
Dear OmarThank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower.It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it.Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLTWarm regards The Hotel Management
10/10 – Hervorragend
Kalpesh
Geschäftlich gereist
22. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kalpesh
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Abdelilah am 24. Jan. 2024
Dear Kalpesh,Thank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower.It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it.Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLTWarm regards The Hotel Managment
10/10 – Hervorragend
BYUNG JOON
17. Jan. 2024
BYUNG JOON
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Abdelilah am 19. Jan. 2024
Dear BYUNG JOONWe very much appreciate your comments regarding your stay at the Pullman Dubai Jumeirah Lakes Towers Hotel Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Managment
10/10 – Hervorragend
Leandro
Mit der Familie gereist
15. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Leandro
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Abdelilah am 16. Jan. 2024
Dear LeandroThank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower.It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it.Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLT.Warm regards The Hotel Management
10/10 – Hervorragend
Rishi
Mit dem Partner gereist
7. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very accommodating, I had came down with a fever and asked for blankets and water in the middle of the night, the staff came right away. They also gave us a 4pm checkout so we have more time to rest.
Rishi
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Abdelilah am 10. Jan. 2024
Dear Rishi,Thank you for posting your review on EXPEDIA following your recent experience with us.I truly appreciate you taking the time to write such a nice review with great comments and thank you for your thoughtful feedback.We have shared your comments with the rest of the team and we hope to have the pleasure of welcoming you back soon.Yours sincerely,The Hotel Management
8/10 – Gut
Mario
7. Jan. 2024
Mario
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Abdelilah am 10. Jan. 2024
Dear Mario,Thank you for reviewing your recent visit on Hotels.com.We appreciate the time you have taken and hope to welcome you back again soon.Warm regards,The Hotel Management
6/10 – Okay
Osama
1. Jan. 2024
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Osama
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Abdelilah am 8. Jan. 2024
Dear Osman,Thank you for your rating on Expedia.Your feedback is much appreciated.Please come again soon.Best regards,The Hotel Management
10/10 – Hervorragend
Stephen, Amsterdam
20. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel. Rooms were well appointed and the location next to the metro stop makes commuting easy.
Stephen
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Abdelilah am 27. Dez. 2023
Dear Stephen,Thank you for posting your review on Expedia following your recent experience with us.I truly appreciate you taking the time to write such a nice review with great comments and thank you for your thoughtful feedback.We have shared your comments with the rest of the team and we hope to have the pleasure of welcoming you back soon.Yours sincerely,The Hotel Management
10/10 – Hervorragend
Momodou
Geschäftlich gereist
19. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property with staff that are very friendly and helpful. The food is great. Especially Friday night dinner at the main restaurant- Bollywood night.
Momodou
Aufenthalt von 8 Nächten im November 2023
Antwort von Abdelilah am 23. Nov. 2023
Dear Momodou,Thank you for posting your review on Expedia following your recent experience with us.I truly appreciate you taking the time to write such a nice review with great comments and thank you for your thoughtful feedback.We have shared your comments with the rest of the team and we hope to have the pleasure of welcoming you back soon.Yours sincerely,The Hotel Management
10/10 – Hervorragend
King
28. Okt. 2023
King
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Abdelilah am 31. Okt. 2023
Dear King,I am delighted to read that you enjoyed your stay at The Pullman Jumeirah Lakes Towers. Thank you for leaving such a nice review about our hotel and staff on Hotels.com.I hope to soon welcome you back in Pullman Dubai Jumeirah Lakes Towers.With kind regards,Hotel Management
10/10 – Hervorragend
Jakob
18. Okt. 2023
Jakob
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Abdelilah am 31. Okt. 2023
Dear Jakob,I am delighted to read that you enjoyed your stay at The Pullman Jumeirah Lakes Towers. Thank you for leaving such a nice review about our hotel and staff on Hotels.com.I hope to soon welcome you back in Pullman Dubai Jumeirah Lakes Towers.With kind regards,Hotel Management
6/10 – Okay
Bela
11. Okt. 2023
Bela
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Abdelilah am 2. Nov. 2023
Dear Bela,Thank you for taking the time to tell us about your experience at the Pullman Dubai Jumeirah Lakes Towers Hotel. I am sorry that your experience in some areas did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are looking into the concerns you mentioned to avoid re-occurrence in the future. Thank you once again for your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Hotel Management
8/10 – Gut
castro
12. Juli 2023
castro
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Abdelilah am 10. Aug. 2023
Dear Castro,I am delighted to read that you enjoyed your stay at The Pullman Jumeirah Lakes Towers. Thank you for leaving such a nice review about our hotel and staff on Expedia.I hope to soon welcome you back in Pullman Dubai Jumeirah Lakes Towers.With kind regards,Hotel Management
10/10 – Hervorragend
Ingeborg
19. Juni 2023
Ingeborg
Aufenthalt von 13 Nächten im Juni 2023
Antwort von Abdelilah am 20. Juni 2023
Dear Ingeborg,I am delighted to read that you enjoyed your stay at The Pullman Jumeirah Lakes Towers. Thank you for leaving such a nice review about our hotel and staff on Google.com.I hope to soon welcome you back in Pullman Dubai Jumeirah Lakes Towers.With kind regards,The Hotel Management
8/10 – Gut
Mustafa Behzat
28. März 2023
Mustafa Behzat
Aufenthalt von 3 Nächten im März 2023
Antwort von Abdelilah am 30. März 2023
Dear Mustafa Behzat,Thank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower.It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it.Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLT.Warm regards, Abdelilah Ait AhmadFront Office Manager
2/10 – Ungenügend
YONGSUB
26. März 2023
YONGSUB
Aufenthalt von 3 Nächten im März 2023
Antwort von Abdelilah am 28. März 2023
Dear YONGSUB,Thank you for taking the time to tell us about your experience at the Pullman Dubai Jumeirah Lakes Towers Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are looking into the concerns you mentioned to avoid re-occurrence in the future. Thank you once again for your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdelilah Ait AhmadFront Office Manager
10/10 – Hervorragend
Annika
21. März 2023
Annika
Aufenthalt von 8 Nächten im März 2023
Antwort von Abdelilah am 23. März 2023
Dear Annika,Thank you for reviewing your recent visit on Hotels.com.We appreciate the time you have taken and hope to welcome you back again soon.Warm regards,Abdelilah Ait AhmadFront Office Manager
10/10 – Hervorragend
Niels
19. März 2023
Niels
Aufenthalt von 4 Nächten im März 2023
Antwort von Abdelilah am 23. März 2023
Dear Niels,Thank you for reviewing your recent visit on Hotels.com.We appreciate the time you have taken and hope to welcome you back again soon.Warm regards,Abdelilah Ait AhmadFront Office Manager
8/10 – Gut
Mustafa Behzat
Geschäftlich gereist
16. März 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I book including breakfast but hotel insisit breakfast not included and charge us extra for breakfast , pleaee check my bookıng amd advise
Mustafa Behzat
Aufenthalt von 5 Nächten im März 2023
Antwort von Abdelilah am 23. März 2023
Dear Mustafa Behzat,We very much appreciate your comments regarding your stay at the Pullman Jumeirah Lake Tower.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon.Sincerely,Abdelilah Ait AhmadFront Office & Guest Experience Manager