Terrasse/Patio

Bewertungen von Ramada by Wyndham Dubai Barsha Heights

4 out of 5
Ramada by Wyndham Dubai Barsha Heights
Al Fosool St., Tecom, Dubai

Bewertungen

8.2

Sehr gut

35 von insgesamt 71 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
21 von insgesamt 71 Gästebewertungen haben eine Bewertung von 8 - Gut" "
7 von insgesamt 71 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 71 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 71 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.2/10

Sauberkeit

8.8/10

Personal & Service

7.8/10

Ausstattung

8.2/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Jannik Maria

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was a pleasure staying here. Thanks to the nice stuff and a special thanks to Rami (I hope I put the correct name) at the reception who was super kind and helpful
Aufenthalt von 7 Nächten im April 2022
Antwort von Arafa Mashaly am 18. Juni 2022
Dear M. Jannik, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

8/10 – Gut

Julian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
-nette Mitarbeiter und guter Service -saubere Zimmer -gute Lage in Nähe von der Palm und den daraufliegenden Stränden -Zimmer gut ausgestattet
Aufenthalt von 7 Nächten im Februar 2022
Antwort von Mina Labib-Duty Manager am 26. Feb. 2022
Dear Mr. Julian, Greetings from Ramada by Wyndham Dubai Barsha Heights, Thank you very much for choosing to stay with us and reviewing us with your valuable feedback. We are delighted to know that you are pleased with your overall stay. We look forward to welcoming you in the not too distant future. Sincerely yours, Mina Labib Mr Duty Manager

8/10 – Gut

Christian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel
everything was good, good Wifi, nice swimming pool, good bed, only the window was not soundproof, so some streetnoise, but not too bad
Aufenthalt von 2 Nächten im Februar 2022
Antwort von Mina Labib-Duty Manager am 18. Feb. 2022
Dear Ms.Christian, Greetings from Ramada by Wyndham Dubai Barsha Heights, Thank you very much for choosing to stay with us during your recent visit and it is encouraging to receive such positive feedback. I am delighted to know that you had a splendid stay with us. We look forward to welcoming you in the not too distant future. Kind Regards, Mina Labib, Duty Manager.

8/10 – Gut

Shavaan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good hotel. Very friendly staff
Aufenthalt von 7 Nächten im Januar 2024

8/10 – Gut

bhargav

Gut: Sauberkeit
Aufenthalt von 3 Nächten im März 2024

6/10 – Okay

Ariuna edward

Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

Ajai

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very courteous staff and helping people. Amrit and Hasan were especially nice. Hamid at the front desk directed us to the right places to eat and dine. Joy at the Tour desk gave us the excellent tips. Would recommend this hotel to anyone i know.

2/10 – Ungenügend

Mey

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Worst place ive ever stayed in. I was eligible for an upgrade in room but was told that there was no room available but when i checked online there were many rooms available. The guy at the front counter was rude and did not care to accommodate me. He said he could upgrade my room for an additional fee but i have available upgrade being a gold member. The rooms are disgusting. Housekeeping does not mop the floors. I found spots and hair all over the floor. Bathtub is very small and good luck with getting hot water to shower. They dont refill toiletries unless you constantly ask. Rooms are not sound proof as stated. I heard a baby crying all night and drilling of walls. The rooms are very small. The bathrooms are super outdated and dirty. Stains everywhere. Dont stay here. Trust me The manager named Osama is not friendly or helpful in any way. He treats his guests with no respect. I dont know how they gave him this position. I felt like he did not care at all. Ive stayed at many high end hotels and resorts and i usually never complain but thsi experience at Ramada made me want to inform anyone trying to book here. You will be disappointed.

10/10 – Hervorragend

Helen

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Room #614
It was the most amazing and awesome experience I’ve ever had in a hotel. The staff was extremely attentive, helpful and they went the extra mile to fulfill my every wish or desire. Love it!! Loved them!! A++++ Customer service.
Aufenthalt von 6 Nächten im Dezember 2023

8/10 – Gut

Oliver

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was really surprised about the quality of the room! Modern, spacious, and the hotel was close to everything that I needed in Barsha Heights.
Aufenthalt von 3 Nächten im Dezember 2023

8/10 – Gut

Omar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Dezember 2023

6/10 – Okay

Taiyab

2/10 – Ungenügend

Rashedi

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very small hotel not what pictures perceive!! Extremely small and bathroom always has a strong smell of urine!! Staff wasn’t helpful!!
Aufenthalt von 6 Nächten im November 2023

8/10 – Gut

Yu Sheng

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Osama Mansour am 10. Nov. 2023
Dear Mr. Yu Sheng, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Osama MansourDuty Manager Ramada by Wyndham Dubai Barsha Heights.

8/10 – Gut

Sümeyye

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
2 gece konakladım ve gayet başarılı bir hotel herhangi bir sıkıntı yaşamadım.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Osama Mansour am 21. Okt. 2023
Dear Ms. Sumeyye, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Osama MansourDuty Manager Ramada by Wyndham Dubai Barsha Heights.

10/10 – Hervorragend

AMAR A

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A standards good hotel , not very fancy
A standard hotel with pool and restaurants / cafe . Rooms are big and comfortable. Bathroom with bath tub and clean. Friendly staff .
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Osama Mansour am 21. Okt. 2023
Dear Mr. AmarThank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Osama MansourDuty Manager Ramada by Wyndham Dubai Barsha Heights.

10/10 – Hervorragend

Mustafa

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Osama Mansour am 21. Okt. 2023
Dear Mr. Mustafa , Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Osama MansourDuty Manager Ramada by Wyndham Dubai Barsha Heights.

10/10 – Hervorragend

Hakeem

Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Osama Mansour am 10. Nov. 2023
Dear Mr. Hakeem, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Osama MansourDuty Manager Ramada by Wyndham Dubai Barsha Heights.

6/10 – Okay

Kadidia, Bronx

Mit dem Partner gereist
Nice
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Osama Mansour am 21. Okt. 2023
Dear Ms. Kadidia, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Osama MansourDuty ManagerRamada by Wyndham Dubai Barsha Heights

8/10 – Gut

Wissam

Geschäftlich gereist
Gut: Personal & Service und Komfort des Zimmers
3.5 Not 4 stars - Needs improvement
The hotel overall is good Pros Open sushi bar at good price in Dubai Location Friendly staff Loved the low background on going music :) The mens salon Cons Room service staff need to take shower first before they step into guests rooms for service and cleaning. (They smell and the room become bad smell right after they finish their job and leave) Very small gym Pool is not clean Prices shooted up by more than double right on my check out day. The in room sleepers they provide for free are kids sleepers !!! (Very small size) In room.TV is not smart and connected to outside dish SAT !! Unsure how in 2023 and 4 stars hotel still uae very old screens. You can't even cast any from mobile or laptop
Aufenthalt von 7 Nächten im September 2023
Antwort von Arafa Mashaly am 9. Okt. 2023
Dear Mr. Wissam,Thank you for taking the time to share your valuable feedback with us. We're thrilled to hear that you enjoyed several aspects of your stay, such as our open sushi bar, friendly staff, and the soothing background music.However, we apologize for any inconvenience you experienced during your stay. Your feedback is essential to us, and we take it seriously. We've taken note of your concerns and would like to address them:Room Service: We appreciate your feedback regarding the cleanliness of our room service staff. Rest assured, we will reinforce our hygiene protocols to ensure a more pleasant experience for our guests.Gym and Pool: We understand your disappointment with the size of our gym and the pool's cleanliness. We are actively looking into ways to enhance these facilities for our guests.Pricing: We regret that you encountered pricing discrepancies. Our rates can vary based on several factors, and we will review our pricing strategies to ensure a fair and consistent experience for all guests.In-Room Amenities: We apologize for the issue with the provided slippers and TV. We'll assess the quality of our in-room amenities and work towards upgrading our entertainment options to provide a more modern experience.Your feedback is incredibly valuable in helping us improve, and we genuinely appreciate your input. We hope you'll consider staying with us again in the future, giving us another opportunity to provide you with an even better experience.Warm regards,Arafa MashalyFront office Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Arafa Mashaly am 9. Okt. 2023
Dear Sir/Madam,Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent and enjoyable experience during your recent stay with us. Your satisfaction is our top priority, and your positive comments motivate us to continue delivering exceptional service.If you have any further comments or suggestions on how we can further enhance your future visits, please feel free to share. We look forward to welcoming you back for another outstanding stay in the future.Warm regards,Arafa MashalyFront office Manager

6/10 – Okay

Syed

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Particularly wash room area , all the time smelly commode and less covered area of shower
Aufenthalt von 4 Nächten im September 2023
Antwort von Arafa Mashaly am 9. Okt. 2023
Dear Mr. Syed,Thank you for sharing your detailed feedback following your recent stay with us. We truly value your input and are committed to addressing your concerns.We appreciate your kind words regarding our hotel's positive aspects, and we are grateful for your feedback about the washroom area. We understand that a fresh and clean environment is of utmost importance to our guests, and we are sorry to hear about the issues you encountered.Regarding the smelly commode and the lack of adequate coverage in the shower area, we deeply apologize for any discomfort you experienced. Please rest assured that we are taking immediate action to investigate and rectify these concerns. Our housekeeping and maintenance teams will be working diligently to ensure that our washrooms meet the highest standards of cleanliness and functionality.We value your feedback as it helps us identify areas for improvement, and we are committed to providing a superior experience for all our guests. We appreciate your patience and understanding as we work to make necessary enhancements.Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Arafa Mashaly Front Office Manager

10/10 – Hervorragend

Marina

Gut: Personal & Service
Aufenthalt von 2 Nächten im August 2023
Antwort von Arafa Mashaly am 9. Okt. 2023
Dear Ms. Marina,Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent and enjoyable experience during your recent stay with us. Your satisfaction is our top priority, and your positive comments motivate us to continue delivering exceptional service.If you have any further comments or suggestions on how we can further enhance your future visits, please feel free to share. We look forward to welcoming you back for another outstanding stay in the future.Warm regards,Arafa MashalyFront Office Manager

10/10 – Hervorragend

Rudy

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Every thing
Aufenthalt von 5 Nächten im August 2023
Antwort von Arafa Mashaly am 9. Okt. 2023
Dear M. Rudy,Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent and enjoyable experience during your recent stay with us. Your satisfaction is our top priority, and your positive comments motivate us to continue delivering exceptional service.If you have any further comments or suggestions on how we can further enhance your future visits, please feel free to share. We look forward to welcoming you back for another outstanding stay in the future.Warm regards,Arafa MashalyFront office Manager

8/10 – Gut

M.zahid

Geschäftlich gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It's was amazing place nice location mostly all around nice cafe restaurant..staff was excellent specially .Mr Sehil and other lady at reception I didn't know her name forgive me ..
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Osama Mansour am 7. Aug. 2023
Dear Mr. Ahmed, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback. It is encouraging to receive such feedback especially pertaining to the customer service of the hotel ambassadors and I have personally conveyed my gratitude to Mr. Sahil for his hospitality. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Osama Mansour Duty Manager Ramada by Wyndham Dubai Barsha Heights.

10/10 – Hervorragend

Shai

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Top 👌👌
Aufenthalt von 6 Nächten im Mai 2023
Antwort von Osama Mansour am 21. Okt. 2023
Dear Valued guest, We very much appreciate your comments regarding your stay at Ramada By Wyndham Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager , Osama Mansour .

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Osama Mansour am 21. Okt. 2023
Dear Valued guest, We very much appreciate your comments regarding your stay at Ramada By Wyndham Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager , Osama Mansour .

8/10 – Gut

Mary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good for the price clean rooms
Aufenthalt von 1 Nacht im April 2023
Antwort von Osama Mansour am 21. Okt. 2023
Dear Valued guest, We very much appreciate your comments regarding your stay at Ramada By Wyndham Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager , Osama Mansour .

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im März 2023
Antwort von Osama Mansour am 21. Okt. 2023
Dear Valued guest, We very much appreciate your comments regarding your stay at Ramada By Wyndham Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager , Osama Mansour .

2/10 – Ungenügend

Omar

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I reserved four nights from expedia when I arrived they told me it's canceled i always stay at ramada hotel when i travel to any country in any country if there is Ramada but this time they disappoint me I never stay at Ramada next time
Aufenthalt von 4 Nächten im März 2023
Antwort von Osama Mansour am 16. März 2023
Dear Valued Guest , Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Osama Mansour Duty Manager Ramada by Wyndham Dubai Barsha Heights

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
メトロ駅から少しあるが、時間に余裕があれば楽しく散歩できる。
Aufenthalt von 2 Nächten im März 2023
Antwort von Osama Mansour am 16. März 2023
Dear Valued Guest , Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Osama Mansour Duty Manager Ramada by Wyndham Dubai Barsha Heights

10/10 – Hervorragend

Joel

Aufenthalt von 4 Nächten im Februar 2023
Antwort von Osama Mansour am 21. Okt. 2023
Dear Valued guest, We very much appreciate your comments regarding your stay at Ramada By Wyndham Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager , Osama Mansour .

8/10 – Gut

Sivasankaran, Darien

Aufenthalt von 2 Nächten im Januar 2023
Antwort von Osama Mansour am 16. März 2023
Dear Valued Guest , Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Osama Mansour Duty Manager Ramada by Wyndham Dubai Barsha Heights

10/10 – Hervorragend

XUEBIN

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Osama Mansour am 21. Okt. 2023
Dear Valued guest, We very much appreciate your comments regarding your stay at Ramada By Wyndham Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager , Osama Mansour .

8/10 – Gut

Kamila

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Really friendly and helpful service, especially from Hala!
Antwort von Osama Mansour am 21. Okt. 2023
Dear Valued guest, We very much appreciate your comments regarding your stay at Ramada By Wyndham Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager , Osama Mansour .

2/10 – Ungenügend

R Z SAMIM

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
We have arrived earlier then the exacted check in time, although we have informed throughout the email the property, but still waited and paid extra for the early check in, We have asked the receptionist to provide us room with carpet, but we have been told that, the only room available with wooden floor. Then front house staff remove us from the room was in 7th floor to the 6th floor, it’s because we told them that, this is our 10th wadding anvirsalary. Staff who moved us to new room saying this is one our best room with bolcany, although we did not need room with bolcany. Once we have spent the night there, room was stink of paint even the corridor. Went next morning downstairs to the front house desk, told them about it. But no one even care. Anyway, later we found that they allocated us in one of the interconnect room. We as couple had experience
Aufenthalt von 5 Nächten im September 2022
Antwort von Osama Mansour am 4. Nov. 2022
Dear Mr Samim, Thank you for your time in rating the hotel. We apologize for the inconvenience and we will do our best in improving our overall guest satisfaction. We hope to see you again soon. Sincerely yours, Osama Mansour ,Duty Manager .

10/10 – Hervorragend

JASON

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im September 2022
Antwort von Osama Mansour am 21. Okt. 2023
Dear Valued guest, We very much appreciate your comments regarding your stay at Ramada By Wyndham Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager , Osama Mansour .

10/10 – Hervorragend

Malou

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Vi har haft et dejligt ophold på hotellet. Personalet er utroligt service orienteret. Vi havde nogle problemer med en taxa chauffør hvorefter personalet var utroligt hjælpsomme, og sørgede for, at vi var okay efter. Derudover sørgede de for vi kom godt til lufthavnen. Intet andet end rosende ord herfra, hvilken service skal man lede længe efter. Såfremt vi tager til Dubai igen, er der ingen tvivl om, at vi tager dette hotel igen
Aufenthalt von 8 Nächten im September 2022
Antwort von Osama Mansour am 4. Nov. 2022
Dear Ms Malou,Greetings from Ramada by Wyndham Dubai Barsha Heights,Thank you very much for choosing to stay with us during your recent visit and it is encouraging to receive such positive feedback.I am delighted to know that you had a splendid stay with us.We look forward to welcoming you in the not too distant future.Kind Regards,Osama Mansour,Duty Manager.

10/10 – Hervorragend

sandrine

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hôtel à recommander
Bel hôtel avec de belles prestations. Très bon rapport qualité-prix. Personnel serviable et attentionné.
Aufenthalt von 6 Nächten im August 2022
Antwort von Osama Mansour am 4. Nov. 2022
Dear M Sandrine,Greetings from Ramada by Wyndham Dubai Barsha Heights,Thank you very much for choosing to stay with us during your recent visit and it is encouraging to receive such positive feedback.I am delighted to know that you had a splendid stay with us.We look forward to welcoming you in the not too distant future.Kind Regards,Osama Mansour,Duty Manager.

8/10 – Gut

Tamer

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good
Great A.C for the heat summer
Aufenthalt von 6 Nächten im Juni 2022
Antwort von Arafa Mashaly am 8. Juli 2022
Dear Mr. Tamer, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Arafa Mashaly Front Office and Revenue Manager

10/10 – Hervorragend

Sanna

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Juni 2022
Antwort von Arafa Mashaly am 19. Juni 2022
Dear Ms. Sanna, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Arafa Mashaly Front Office and Revenue Manager

8/10 – Gut

EMAN

Aufenthalt von 1 Nacht im Mai 2022
Antwort von Arafa Mashaly am 19. Juni 2022
Dear Ms. Eman, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Arafa Mashaly Front Office and Revenue Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The service at the front desk was great!
Aufenthalt von 2 Nächten im April 2022
Antwort von Arafa Mashaly am 19. Juni 2022
Dear Sir/ Madam, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Arafa Mashaly Front Office and Revenue Manager

6/10 – Okay

Ahmad

Aufenthalt von 8 Nächten im Januar 2022
Antwort von Arafa Mashaly am 22. Juni 2022
Dear Mr. Ahmed, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,

8/10 – Gut

Nessn

Geschäftlich gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 9 Nächten im April 2022
Antwort von Arafa Mashaly am 18. Juni 2022
Dear M. Nessn, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Arafa Mashaly

10/10 – Hervorragend

philippe

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
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Aufenthalt von 1 Nacht im März 2022
Antwort von Mina Labib-Duty Manager am 6. Apr. 2022
Dear Ms.Philippe , Greetings from Ramada by Wyndham Dubai Barsha Heights, Thank you very much for choosing to stay with us and reviewing us with your valuable feedback. We are delighted to know that you are pleased with your overall stay. We look forward to welcoming you in the not too distant future. Sincerely yours, Mina Labib Mr Duty Manager

8/10 – Gut

Anders

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2022
Antwort von Mina Labib-Duty Manager am 6. Apr. 2022
Dear Mr. Anders, Greetings from Ramada by Wyndham Dubai Barsha Heights, Thank you very much for choosing to stay with us during your recent visit and it is encouraging to receive such positive feedback. I am delighted to know that you had a splendid stay with us. We look forward to welcoming you in the not too distant future. Kind Regards, Mina Labib, Duty Manager.

2/10 – Ungenügend

Sophia

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Literally disgustingly dirty room as soon as we arrived. I had high expectations as usually a 4* hotel in dubai is pretty decent! This was beyond a joke. Literally leaking floor, the room stank, and carpet had not even been vacuumed!!! Disgraceful. Website also stated indoor pool and sauna - both did not exist and when i mentioned it to the staff they said ‘oh thats not our website’ but clearly it was and they said they would ensure to have those removed from the site. Avoid this hotel at all costs, much better options for a 4*!!! Please don't ignore this review this is your warning now to avoid staying here honestly
Aufenthalt von 6 Nächten im März 2022
Antwort von Osama Mansour am 4. Nov. 2022
Dear Ms Sophia, Thank you for your time in rating the hotel. We apologize for the inconvenience and we will do our best in improving our overall guest satisfaction. We hope to see you again soon. Sincerely yours, Osama Mansour ,Duty Manager .

8/10 – Gut

Mikhail

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very acceptable from metro line,grocery store next door,hotel restaurant ok. Building construction noisy
Aufenthalt von 5 Nächten im März 2022
Antwort von Mina Labib-Duty Manager am 6. Apr. 2022
Dear Mr. Mikhail, Thank you for taking the time to write your review. The Ramada by Wyndham Dubai Barsha Heights will work diligently to ensure any comment is fully investigated. We appreciate you bringing this matter to our attention. please be informed that your concerns are well noted and corrective action will be taken. We hope such an isolated experience won’t hinder you from selecting our hotel for your next visit and do hope that you will give us another opportunity to make up for not having met your expectations, and look forward to welcoming you back very soon. Sincerely yours, Mina Labib, Duty Manager.

10/10 – Hervorragend

DONG JOON

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2022
Antwort von Mina Labib-Duty Manager am 26. Feb. 2022
Dear Mr.Julian, Greetings from Ramada by Wyndham Dubai Barsha Heights, Thank you very much for choosing to stay with us during your recent visit and it is encouraging to receive such positive feedback. I am delighted to know that you had a splendid stay with us. We look forward to welcoming you in the not too distant future. Kind Regards, Mina Labib, Duty Manager.