Eingangsbereich

Bewertungen von TIME Oak Hotel & Suites

4 out of 5
TIME Oak Hotel & Suites
Abdulla Omran Tayram St, Al Thanyah 1, Barsha Heights (Tecom), Dubai

Bewertungen

8.6

Hervorragend

175 von insgesamt 355 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
130 von insgesamt 355 Gästebewertungen haben eine Bewertung von 8 - Gut" "
32 von insgesamt 355 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 355 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
10 von insgesamt 355 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.6/10

Sauberkeit

8.8/10

Personal & Service

8.4/10

Ausstattung

8.4/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Alisan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good staff and good hotel. Close to the Metro and to Marina and Downtown.
Aufenthalt von 3 Nächten im August 2022
Antwort von Bernard Fantoli am 12. Aug. 2022
Dear Valued Guest, Greetings from TIME Oak Hotel & Suites! Thank you for sharing your experience on this platform. Our aim is for all of our guests to feel that home away from home and our whole team strives to deliver the highest level of service and provide a maximum level of comfort to our guests. Therefore, we are truly delighted to receive your fantastic feedback. It was a pleasure having you and we look forward to welcoming you again in the future. Warm regards, Bernard Fantoli General Manager & Corporate Director of F&B

8/10 – Gut

Philipp

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice stay !
Very nice stay
Aufenthalt von 1 Nacht im November 2021
Antwort von Reservation Department am 13. Dez. 2021
Thanks for staying with us. We appreciate your feedback!

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
OK, aber nicht „fantastisch“
Das Time war ganz ok, aber nicht „fantastisch“. Alle sehr nett und hilfsbereit, Frühstück ok, Parken auch, das riesige Zimmer war allerdings in die Jahre gekommen. Für den Preis in Dubai kann man das mal zum Stopover machen…
Aufenthalt von 3 Nächten im November 2021
Antwort von Bernard Fantoli am 23. Nov. 2021
Dear Guest, Thank you for taking the time to review your experience at our hotel. We are happy that you appreciated our staff's conduct and thank you for your constructive observations which help us consider other areas we can improve. We strive to deliver the highest level of service and provide a maximum level of comfort to our guests. We look forward to welcoming you back and offering you an enhanced experience, in the near future. Warm regards! Bernard Fantoli Cluster General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im Februar 2019
Antwort von Alexandra am 2. Apr. 2019
Dear Guest, Thank you for your recent stay at TIME Oak Hotel & Suites. Our aim is to provide amazing experiences and everlasting memories to our guests. Again, I would like to thank you and we look forward to welcoming you on a future stay. Warm Regards, Alexandra Kelner, Rooms Division Manager

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Aufenthalt von 12 Nächten im Dezember 2018
Antwort von Guzman Muela am 14. Jan. 2019
Dear Guest, Thank you for your recent stay at TIME Oak Hotel & Suites. It is our goal to make our guests feel at home and we are happy that you appreciated our effort. Our whole team strives to deliver the highest level of service and provide a maximum level of comfort to our guests. Again, I would like to thank you and we look forward to welcoming you on a future stay. Warm Regards, Guzman Muela General Manager

2/10 – Ungenügend

Lothar, Düsseldorf

Verbesserungswürdig: Sauberkeit und Personal & Service
Anderes Hotel buchen
Am dritten Tage kein Schampo, Toilettenpapier und der Mülleimer wurde nicht geleert, dann mindestens 12 Stunden auf den Hauskeeper gewartet trotz Gespräch an der Rezeption und Aussage der Hauskeeper kommt in 5 Minuten, im Restaurant zu wenig Personal, dann King Bett bestellt und nur ein einfaches Bett bekommen
Aufenthalt von 14 Nächten im Februar 2018
Antwort von TIME Oak Hotel & Suites Management am 17. März 2018
Dear Mr. Anderes, It is with great concern to read your seemingly disappointing stay with us. At TIME Oak Hotel & Suites, we work intently to ensure our service and facilities meet our guests’ expectations and regret to hear it was not reflected on this occasion. Please accept our sincere apologies for the service shortfall and rest assured this will be given utmost attention as guest satisfaction is of high importance to us. I have tasked my Rooms Division Manager to reiterate our expectations to the Housekeeping and Front Office team through refresher training on the delivery of standards. However, we have updated your profile with this comment for of future reference and consideration. We hope this negative impression will not stay for long as we really look forward to having another opportunity to redeem your confidence in us and welcome you again in the future. Warm regards, Guzman Muela General Manager

8/10 – Gut

mo, essen

Gut: Sauberkeit und Personal & Service
für ein paar tage ganz gut!
empfang sehr sehr nett und freundlich. Lobby und restaurant überragend Frühstück sehr gut.nur dass zimmer war bischen schmandig und runter gekommen.
Aufenthalt von 2 Nächten im September 2017
Antwort von TIME Oak Hotel & Suites Management am 4. Okt. 2017
Dear Guest, Thank you for taking the time to post your feedback on Expedia platform. I’m delighted you enjoyed such a wonderful stay and I appreciate you taking the time to comment as it’s so satisfying for the entire team to know that they’re efforts are acknowledged. On the other hand, I have noted your feedback in regards to room ambiance, please rest assured that I would personally look unto to this and will definitely action where possible. It is only through this kind of comment are able to improve the services and facilities we provide. Thank you for your continuous patronage of our hotel and we look forward to welcoming you back soon so as to be able to provide you our hospitality once more. Warm Regards, Guzman Muela General Manager

8/10 – Gut

Mike, Bremen

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Schönes Stadthotel
4 Übernachtungen im TIME Oak Hotel & Suites. Unser Flug kam weit vor der Check in Zeit an, nach kurzer Wartezeit am Hotel konnten wir trotzdem schon in unsere Zimmer. Die Zimmer sind sehr ordentlich und sauber. Aber man erkennt schon, daß die Zimmer ein paar Übernachtungen erlebt haben. Das Hotel macht einen tollen Eindruck, das Personal ist sehr freundlich und hilfsbereit. Das Frühstück ist wirklich außergewöhnlich gut, eine riesige Auswahl an frischem Obst / Gemüse, frischen Omeletts, Backwaren, Säften, arabischen Snacks etc.
Pool

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gutes Stadthotel mit sehr grossen Zimmern mit separaten Wohn- und Schlafzimmern. 24/7 Supermarkt und viele kleine Restaurants in unmittelbarer Umgebung. Schöner Pool.

8/10 – Gut

Karl

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Felix , Hamburg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Immer Wieder
4 Tage spontan, alles super gewesen! Haben eine Kombination aus Kultur, Strand, Sightseeing und Partz machen wollen und konnten dies vom Hotel aus alles gut erreichen. Einkaufsmoeglichkeiten befanden sich in der Naehe, ebenso wie gute Restaurants und der Strand.

10/10 – Hervorragend

Arif, Hilden

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
gerne wieder
es wird drumrum gebaut. deshalb ist es 24 stunden permanent sehr laut. hatte wegen der hohen lautstärke ab und ab probleme einzuschlafen.

10/10 – Hervorragend

MURAT

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great
Aufenthalt von 11 Nächten im März 2024
Antwort von Soha am 5. Apr. 2024
Dear Valued Guest,Thank you so much for your perfect ratings. It's wonderful to hear that you had a positive experience.We look forward to seeing you again soon.Sincerely,Soha MetwallyCluster General Manager

10/10 – Hervorragend

Dulce Gabriela

Fue una gran decisión haber estado como huésped en TIME OK El personal fue muy amable en todo momento, las instalaciones en excelentes condiciones y la comida del buffete maravillosa!
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Soha am 2. März 2024
Dear Valued Guest,Thank you for taking the time to share your detailed experience about your recent stay.We are indeed committed to providing the highest quality of hospitality and service to our guests, and we truly appreciate your feedback. Your comments have been shared with all, and it will be our pleasure to welcome you again in the future.Sincerely,Soha MetwallyCluster General Manager

6/10 – Okay

Mustafa

Verbesserungswürdig: Sauberkeit und Personal & Service
Something good
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Soha am 12. Feb. 2024
Dear Mr. Mustafa,Thank you for sharing your rating of our hotel.While we aspire to nothing short of 5 stars, we missed the mark with you, and for that, if there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out.We hope to see you again soon.Sincerely,Soha MetwallyGeneral Manager

10/10 – Hervorragend

Nixon, Hertford

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was very spacious and clean. Also being close to ur metro made it easier access to the city
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Soha am 12. Feb. 2024
Dear Valued Guest,Thank you so much for giving us perfect ratings.It's great to hear that you were pleased with your experience.We hope to see you again soon.Sincerely,Soha MetwallyGeneral Manager

10/10 – Hervorragend

Nohaol

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Soha am 4. März 2024
Dear Valued Guest,Thank you so much for giving us perfect ratings. It's great to hear that you were pleased with your experience. We hope to see you again soon.Sincerely,Soha MetwallyGeneral Manager

10/10 – Hervorragend

Beslan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly and helpful staff
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Ahmed am 3. Juli 2023
Dear Valued Guest,Thank you for sharing a review of your recent experience. Our team here at TIME Oak Hotel & Suites is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.Sincerely,Ahmed AbdelazizFront Office Manager

10/10 – Hervorragend

Joanna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel, clean well-kept room. Friendly service and especially Ram was very helpful. Thank you very much!
Aufenthalt von 3 Nächten im April 2023
Antwort von Ahmed am 3. Juli 2023
Dear Valued Guest,Thank you for your great review. At TIME Oak Hotel & Suites, we work hard to offer high-quality service toevery guest. We made sure to share this feedback with Ram to give him the recognition that he deserves. He was delighted to hear your feedback.We look forward to welcoming you back soon.Thank you,Ahmed AbdelazizFront Office Manager

6/10 – Okay

Robert

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Friendly staff, dry hotel, overdue for a makeover
Was ok overall. Most important is the staff who are nice and friendly. Hotel itself is well overdue a makeover, it looks tired and there are plenty of maintenance issues. The hotel is a dry hotel, so no alcohol is served. Not a big deal but that isn’t forthcoming in their advertising and if you like a beer after work or a day out you’ll need to go out for that. My apartment had a strong smell of Indian food for about a week, from the previous guests. The ceiling on the kitchen was leaking and some of the paint was falling on to the floor. The sofas had clear and multiple grease marks on them where they hadn’t been cleaned for some time and the apartment itself is well overdue for a makeover. Breakfast was ok and again the staff were friendly and welcoming. The pool is nice.
Aufenthalt von 18 Nächten im April 2023
Antwort von Soha am 5. Juli 2023
Dear Mr. Robert,Thank you so much for taking the time to write a review and share your experience.We really appreciate the kind words you said about our staff, we'll make sure that they know they hard work is recognized. Concerning the other part, please know that we take all guest feedback very seriously and will be sharing this feedback with the Housekeeping Manager for utmost attention as guest satisfaction is of high importance to us.Hope to see you again soon. Sincerely, Soha Metwally General Manager

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel for a few nights away
We had an amazing three nights at time oak. The staff were brillaint and very friendly. It was our 10th wedding anniversary and the staff went over and above to make our few precious days amazing. The hotel is a great location just 5 mins from the metro and easy access to the major sites. The rooms are huge but could do with a refresh however you have everything you need. The breakfast is great with lots of fresh choice.
Aufenthalt von 3 Nächten im November 2022
Antwort von Bernard Fantoli am 29. Nov. 2022
Dear Mr. Chris,We’re so delighted to hear that you chose to celebrate your 10th wedding anniversary with us! It’s an honor to be a part of this important day, and we hope your experience here made it extra special. We wish you many more years of happiness and look forward to seeing you again soon.Sincerely,Bernard FantoliGeneral Manager & Corp. Director of F&B

2/10 – Ungenügend

SHINHYUNG

Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Bernard Fantoli am 29. Nov. 2022
Dear Valued Guest,Greetings from TIME Oak Hotel & Suites!Thank you for taking the time and sharing your ratings as seen that we could get only 2* this time from you. It would be very helpful if you could let me know specific areas where we should improve.Please, let me know your next plan to visit us and I will be very glad to meet you in person.Sincerely,Bernard FantoliGeneral Manager & Corp. Director of F&B

10/10 – Hervorragend

SEUNGJE

Aufenthalt von 1 Nacht im September 2022

10/10 – Hervorragend

Ali

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was perfect
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Bernard Fantoli am 3. Aug. 2022
Dear Mr. Ali, Greetings from TIME Oak Hotel & Suites! Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. We hope you’ll visit us again soon. Warm regards, Bernard Fantoli General Manager & Corp. Director of F&B

10/10 – Hervorragend

Ahmed

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
هاديه وراحه
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Bernard Fantoli am 3. Aug. 2022
Dear Mr. Ahmed, Greetings from TIME Oak Hotel & Suites! Thank you for taking a moment to share your experience. We are so pleased to hear you found our product and service to your liking. We look forward to welcoming you back again soon. Warm regards, Bernard Fantoli General Manager & Corp. Director of F&B

10/10 – Hervorragend

Lesley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel this is our third visit the last time being 2017 and it was still lovely! Polite and friendly staff clean rooms lots of free toiletries and towelling robe to use Pool was also very nice and quite in the evening . Easy booking both in and out . The area out side the hotel is getting a bit shabby and too many cards advertising massage services strewn around the area which was disappointing especially with children around but very near the Metro and The Greens so a good placement.
Aufenthalt von 5 Nächten im Mai 2022
Antwort von Bernard Fantoli am 11. Juni 2022
Dear Lesley, Greetings from TIME Oak Hotel & Suites! Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. We believe that hospitality is personal and it all starts with a dedicated and caring team. Your feedback makes us proud and motivates us at the same time! We appreciate your loyalty and continued trust in our product and service. We hope to see you again soon. Warm regards, Bernard Fantoli Cluster General Manager

8/10 – Gut

Michel, Leerdam

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Hotel kamets zijn verouderd Zwembad is lekker
Aufenthalt von 6 Nächten im Mai 2022
Antwort von Bernard Fantoli am 11. Juni 2022
Dear Ms. Michel, Greetings from TIME Oak Hotel & Suites! Thank you for leaving a review. We very much appreciate your comments regarding your stay. We are so pleased to hear you found our swimming pool to your liking. We hope to see you again We hope you give us another chance soon, so we can share an even more positive experience. Warm regards Bernard Fantoli Cluster General Manager

10/10 – Hervorragend

Cristina

Aufenthalt von 14 Nächten im April 2022
Antwort von Bernard Fantoli am 13. Mai 2022
Dear Ms. Christina, Greeting from TIME Oak Hotel & Suites! I would like to thank you for choosing to stay at our hotel and for sharing your 10* ratings experience. We are delighted to know that your experience had remained positive reflects through these highest ratings. We look forward to welcoming you back for another visit in the near future. Warm regards! Bernard Fantoli Cluster General Manager

8/10 – Gut

Luciana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
It was a nice stay. Staff very friendly. The phone and some power plug in the room were not working.
Aufenthalt von 6 Nächten im April 2022
Antwort von Bernard Fantoli am 6. Mai 2022
Dear Valued Guest, Greeting from TIME Oak Hotel & Suites! I would like to thank you for choosing to visit us and sharing your 4* ratings out of 5* for our hotel. We are delighted to know that your experience had remained positive reflects through these highest ratings. We look forward to welcoming you back for another visit in the near future. Warm regards! Bernard Fantoli Cluster General Manager

4/10 – Schlecht

enver

Aufenthalt von 7 Nächten im März 2022

10/10 – Hervorragend

Nouman

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
nice and clean hotel with friendly and helpful staff . Will definitely stay again !!
Aufenthalt von 15 Nächten im März 2022
Antwort von Bernard Fantoli am 2. Mai 2022
Dear Mr. Nouman, Greetings from TIME Oak Hotel & Suites! Thank you very much for taking your time to write a review on Expedia following your recent stay with us at the TIME Oak Hotel and Suites. Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, I have no doubt that your visit was truly a remarkable one. I am very pleased that you found our team friendly and helpful, also our hotel nice and clean. Thank you once more and we are all excited to welcome you back soon and create more wonderful memories. Warm regards, Bernard Fantoli Cluster General Manager

8/10 – Gut

Mucha Nixon, Hertford

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Although on a busy street it is very quiet. Staff are very friendly and accommodating
Aufenthalt von 3 Nächten im März 2022
Antwort von Bernard Fantoli am 6. Apr. 2022
Dear Mr. Nixon, Greetings from TIME Oak Hotel & Suites! Thank you very much for your recent stay and for the 4* ratings. I appreciate your positive remarks about the friendliness of the staff, I will certainly let the team know that they hit the mark there. Once again, thank you for taking the time to share your reviews and we look forward to welcoming you again. Warm regards! Bernard Fantoli Cluster General Manager

10/10 – Hervorragend

Safouan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect stay
Aufenthalt von 7 Nächten im März 2022
Antwort von Bernard Fantoli am 6. Apr. 2022
Dear Mr. Safouan, Greeting from TIME Oak Hotel & Suites! I would like to thank you for choosing to visit us and sharing your 5* ratings for our hotel. We are delighted to know that your experience had remained positive reflects through these highest ratings. We look forward to welcoming you back for another visit in the near future. Warm regards! Bernard Fantoli Cluster General Manager

10/10 – Hervorragend

Farkhod

Aufenthalt von 2 Nächten im März 2022
Antwort von Bernard Fantoli am 6. Apr. 2022
Dear Mr. Farkhod, Greeting from TIME Oak Hotel & Suites! I would like to thank you for choosing to visit us and sharing your 10* ratings for our hotel. We are delighted to know that your experience had remained positive reflects through these highest ratings. We look forward to welcoming you back for another visit in the near future. Warm regards! Bernard Fantoli Cluster General Manager

2/10 – Ungenügend

kyosuke

Aufenthalt von 1 Nacht im März 2022

8/10 – Gut

Mario

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Abbastanza centrale la posizione, ottima la colazione ed il servizio in piscina con dotazione di asciugamani.
Aufenthalt von 7 Nächten im März 2022
Antwort von Bernard Fantoli am 31. März 2022
Dear Mr. Mario, Greeting from TIME Oak Hotel & Suites! I would like to thank you for choosing to visit us and sharing your excellent feedback on our hotel. We are delighted to know that your experience had remained positive reflects through these highest ratings. We look forward to welcoming you back for another visit in the near future. Warm regards! Bernard Fantoli Cluster General Manager

10/10 – Hervorragend

Kent

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im März 2022
Antwort von Bernard Fantoli am 31. März 2022
Dear Mr. Kent, Greeting from TIME Oak Hotel & Suites! I would like to thank you for choosing to visit us and sharing your 10* ratings for our hotel. We are delighted to know that your experience had remained positive reflects through these highest ratings. We look forward to welcoming you back for another visit in the near future. Warm regards! Bernard Fantoli Cluster General Manager

6/10 – Okay

JASON

Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 4 Nächten im März 2022

10/10 – Hervorragend

mary

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, good location, the room are very spacious!
Aufenthalt von 4 Nächten im März 2022
Antwort von Bernard Fantoli am 22. März 2022
Dear Ms. Mary, Greetings from TIME Oak Hotel & Suites! I am so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciated it. We hope that you will return to TIME Oak Hotel & Suites when you are back in town for a more unforgettable experience in Dubai. Sincerely, Bernard Fantoli Cluster General Manager

10/10 – Hervorragend

ANNIE

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im März 2022
Antwort von Bernard Fantoli am 22. März 2022
Dear Ms. Anne, Greeting from TIME Oak Hotel & Suites! I would like to thank you for choosing to visit us and sharing your 10* ratings for our hotel. We are delighted to know that your experience had been remained positive which reflects through these highest ratings. We look forward to welcoming you back for another visit in the near future. Warm regards! Bernard Fantoli Cluster General Manager

8/10 – Gut

Dr. Seyed Mohammad, State College

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It wonviniance for me because it was close to the area which I had some business to take care of.
Aufenthalt von 1 Nacht im März 2022
Antwort von Bernard Fantoli am 14. März 2022
Dear Guest, Thank you so much for reviewing TIME Oak Hotel and Suites, I am happy to see that overall you had an enjoyable experience and we can’t wait to welcome you back in the future. Warm Regards, Bernard Fantoli Cluster General Manager

10/10 – Hervorragend

Jahirul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Customer service was amazing. Whenever we needed anything staff always helped us find things. Also requested taxis for us whenever needed. The location was perfect to stay and everything were nearby. There were 24-hour open restaurants and grocery stores nearby if anything was needed.
Aufenthalt von 6 Nächten im Februar 2022
Antwort von Bernard Fantoli am 12. März 2022
Dear Guests, Greetings from TIME Oak Hotel & Suites! The review you have posted brought encouragement to us, to continue what we are doing at its best. Your outstanding comments about our location and service are deeply appreciated. I would like to thank you for taking the time to post your review and we hope that we will have the pleasure of welcoming you back to TIME Oak Hotel & Suites in the future. Warm Regards, Bernard Fantoli Cluster General Manager

10/10 – Hervorragend

Sandrine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Parfait !
Très bonne situation proche du métro, belles chambres, très bon petit déjeuner. Service très agréable, j’y reviendrai !
Aufenthalt von 5 Nächten im Februar 2022
Antwort von Bernard Fantoli am 3. März 2022
Dear Guest, Greetings from TIME Oak Hotel & Suites! Thank you very much for your outstanding review. I am delighted to know that you had a perfect stay in our hotel, satisfied with our services, product, and facilities. Your words will inspire us to continue providing the best service experience. Once again, thank you for sharing your wonderful experience, and we are excited to welcome you back, hopefully soon. Warm regards! Bernard Fantoli Cluster General Manager

8/10 – Gut

Jan

Gut: Sauberkeit, Personal & Service und Ausstattung
Friendly staff, good location, a bit outdated, good price-quality relation
Aufenthalt von 6 Nächten im Januar 2022
Antwort von Reservation Department am 2. Feb. 2022
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

janis

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2022
Antwort von Reservation Department am 1. Feb. 2022
Thanks for staying with us. We appreciate your feedback!

6/10 – Okay

Srinivasa

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Looks New from outside, but old inside
Hotel looks brand new from out side, but it is pretty old inside, all equipment and things need a change, right from their elevator to carpet in the corridors to beds, pillows, chairs and sofas in the room. They need better staff in their Janitorial department. These guys don't even know how to clean coffee cups in the room, I took pictures of how dirty the cups were, but too gross to attach them here. It takes whole day to wait at the elevators, one was always out of service during my entire stay, another one for guests & service lift were working, but they move at a snail's pace. You would rather take steps, if it were lower floors. I don't know, by what standards they are a "4 Star Hotel", they are a Hotel Apartments and nothing in this hotel deserves to be a "4 star". However, on the contrary the people at the front desk were friendly & helpful, while the restaurant folks were rude while serving breakfast, they tend to "please" their "favorite" guests and ignorant about others.
Aufenthalt von 6 Nächten im Januar 2022
Antwort von Reservation Department am 31. Jan. 2022
Dear Mr. Srinivasa, Greetings from Timehotels!! We apologize for the delay in our response as we encounter the technical error” Thank you for your feedback, First and foremost, we would like to sincerely apologize for the inconvenience that happened and we would like to thank you for your patience, Can we ask the reason for this unsatisfactory review or what happens to investigate that? Also, We will be addressing your concerns, and our front office manager will contact you soon? Ahmed Ibrahim E-Distributions Executive

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Januar 2022
Antwort von Reservation Department am 25. Jan. 2022
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Lloyd Harrell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Dezember 2021

8/10 – Gut

Michel

Geschäftlich gereist
Gut: Personal & Service und Komfort des Zimmers
My stay at Time OAK
It is good place to stay, staff are vet friendly and helpful
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von Reservation Department am 15. Dez. 2021
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Essa

Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Reservation Department am 14. Dez. 2021
Thanks for staying with us. We appreciate your feedback!