Rezeption

Bewertungen von White Fort Hotel

1 out of 5
White Fort Hotel
Nasser Square, Near Baniyas, Metro Station, Dubai

Bewertungen

6.2
22 von insgesamt 155 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
35 von insgesamt 155 Gästebewertungen haben eine Bewertung von 8 - Gut" "
49 von insgesamt 155 Gästebewertungen haben eine Bewertung von 6 - Okay" "
20 von insgesamt 155 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
29 von insgesamt 155 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5.8/10

Sauberkeit

6.2/10

Personal & Service

5.0/10

Ausstattung

5.8/10

Zustand der Unterkunft

4.8/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Sabine Rosa

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
fleas and bugs in bed flies in room without a window to open, strange smell... checking out 15 minutes after my check in... book me than an ibis and go there by metro ....
Aufenthalt von 3 Nächten im März 2024

4/10 – Schlecht

tomas , nrw

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zimmer waren sehr überhaupt nicht gut
Zimmer waren sehr dreckig Bader Zimmer war katastrophal ich möchte Eusch nicht im fehlen die Hotel
Aufenthalt von 1 Nacht im Oktober 2017
Antwort von Nisha am 10. Nov. 2017
Dear Tomas, Thank you for taking the time to share your comments about your recent stay with us. Your feedback is highly valued and we will certainly look into this and determine what we can do to enhancing our guests’ experience. We apologize for the inconvenience we shall address with the concern department to ensure this won't happen again. Kind Regards, Hotel Management.

6/10 – Okay

Farid, Stuttgart

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Gutes Hotel, kein Service, nahe Metro,...
Das Zimmer und die Lobby waren schön. Ich finde es immer wieder schade, dass man ein Hotel langsam herunterkommen lässt. Kein guter Service und dazu sehr schlechte englisch Kenntnisse. Für Personen die kein Problem haben mit der Dubai Altstadt und die Metro vor der Türe brauchen.
Antwort von nelson am 8. Sept. 2020
Dear Guest, Thank you so much for your recent stay in our Hotel. We appreciate you for taking the time to give us your feedback during your stay and your comment is highly appreciated. Our apology if you experience some issues with our services for your booking. We will make sure that everything will be rectify and proper actions will be taken. We will strive more and we will continue to improve our services as well as our facilities to give our excellent service. Again, thank you so much and looking forward to welcome you again in our Hotel. Regards- White Fort Hotel.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Antwort von Nelson am 8. Sept. 2020
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – White Fort Hotel.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Clean and Good Price
Antwort von Nelson am 8. Sept. 2020
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – White Fort Hotel.

6/10 – Okay

Markus, Frankfurt

Zum schlafen ist es ok
Aufenthalt in dem Hotel war in Ordnung! Zimmer war meistens sauber. Nettes Personal. halbwegs neue Austattung welche jedoch schon sehr stark zerstört ist. Das Essen war unter aller sau...eklig,Personal wäscht sich keine Hände und bohrt sich in der Nase rum. Das ist kein Jammern auf hohem Niveau
Antwort von nelson am 8. Sept. 2020
Dear Guest,Thank you so much for your recent stay in our Hotel. We appreciate you for taking the time to give us your feedback during your stay and your comment is highly appreciated. Our apology if you experience some issues with our services for your booking. We will make sure that everything will be rectify and proper actions will be taken. We will strive more and we will continue to improve our services as well as our facilities to give our excellent service. Again, thank you so much and looking forward to welcome you again in our Hotel. Regards- White Fort Hotel.

6/10 – Okay

Verifizierter Reisender

Betten wären gut, wenn sie nicht bei jeglicher Bewegung so quietschen würden !!!!!
Antwort von nelson am 8. Sept. 2020
Dear Guest,Thank you so much for your recent stay in our Hotel. We appreciate you for taking the time to give us your feedback during your stay and your comment is highly appreciated. Our apology if you experience some issues with our services for your booking. We will make sure that everything will be rectify and proper actions will be taken. We will strive more and we will continue to improve our services as well as our facilities to give our excellent service. Again, thank you so much and looking forward to welcome you again in our Hotel. Regards- White Fort Hotel.

2/10 – Ungenügend

Hayelom

Their room is so dirty ; more insect, That I was booked is Changed by their responsibility! Generally I was sick
Aufenthalt von 4 Nächten im Januar 2024

2/10 – Ungenügend

mohamed

Aufenthalt von 4 Nächten im Dezember 2023

8/10 – Gut

Mhd louay

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
the location was very good but the room is very small
Aufenthalt von 4 Nächten im September 2023

8/10 – Gut

Simerjeet

Aufenthalt von 6 Nächten im März 2023

2/10 – Ungenügend

Parul

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2023

2/10 – Ungenügend

Akash

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
This is worst value for money I have got. I felt like I was kept hostage while someone was negotiating my release. Extremely claustrophobic. No windows. No sunlight. I booked a double bed room. They gave a tiny single bed room. For the same price, I was able to shift to a better hotel with better surroundings, better Area of the room, 2 times the area of this room, extremely well lit. Please don't judge the great city of Dubai based on the experience of white fort. Dubai is great if you can find the right hotel. This isn't the one for anyone. If I wasn't attending the event I was attending, i would have left(checked out) the first day. I regret not leaving after the first day. Take care guys!
Aufenthalt von 4 Nächten im Januar 2023

2/10 – Ungenügend

Phithizela

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The place is dirty, the rooms are filthy and full of roaches and flies.

2/10 – Ungenügend

Mia Lucy

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Disgusting and dirty. Everything was broken and filthy. Pictures not at all like real life. Absolutely horrendous experience. Customer service terrible too, I was denied a refund after being conned out of my money.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel White Fort, Dubai
I spent 4 nights in this hotel during the last phase of the World Expo, so the room rate was beyond my budget. It’s located in one of the most vibrant areas in Dubai near the Baniyas Square Metro Station, so you can simply take the metro to visit other tourist attractions. There are full of amenities and eateries nearby which still operate after mid-night. Since that area is like a melting port for tourists and locals from all walks of life to hang out, you have to tolerate a bit the hustle and bustle. Regarding the room, it’s a typical hotel room. If the shower curtain can be longer, water will not spill out. The front desk staff members were helpful enough.
Aufenthalt von 4 Nächten im März 2022

10/10 – Hervorragend

Jason

Gut: Sauberkeit und Zustand der Unterkunft
I was really impressed by this hotel, especially as it is advertised as 1 star. I was hesitant when arriving, but my room was lovely. Really large, with 2 bed rooms, a huge bathroom, separate study/desk area and despite being on the first floor, was relatively quiet. The AC was noisy but for the price paid and considering it is a 1 stat hotel, this was not an issue.
Aufenthalt von 1 Nacht im März 2022

4/10 – Schlecht

Helena, Brooklyn

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2022

2/10 – Ungenügend

Khaled

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place is very dirty , I have very bad experience , the pictures on expedia doesnt show the reality of the rooms , I woke up at night a cockroach was moving on my neck , the bathroom is full of cockroach and insects , I dont advise anyone to book in this hotel
Aufenthalt von 6 Nächten im Dezember 2021

4/10 – Schlecht

Dominic

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Don't bother
Do yourself a favour and give this one a miss. Worth paying a little more for something along better
Aufenthalt von 1 Nacht im Dezember 2021

8/10 – Gut

Alciviades

Aufenthalt von 2 Nächten im Dezember 2021

6/10 – Okay

Bryan

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2021

2/10 – Ungenügend

Jawad

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im November 2021

8/10 – Gut

Samuel

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is fairly convenient for business travelers; staff are very friendly and kind
Aufenthalt von 4 Nächten im Oktober 2021

10/10 – Hervorragend

Asmeret

Aufenthalt von 5 Nächten im September 2021

8/10 – Gut

Muhammad

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im August 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice clean place .my family love it there and no complaints so far after 12nights
Aufenthalt von 5 Nächten im Juli 2021

10/10 – Hervorragend

Ram Kumar

Gut: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2021
Antwort von Nelson am 20. März 2021
Dear Guest, Warm greetings Thank you for writing such a wonderful review about us on this platform. I am elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, White Fort Hotel.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bad experience
I experienced worst hotel in dubai ever, nothing like cleaness and comfort in this hotel and staff were joke, hotel is very disappointed and it should be remove from Hotels.com search list, I have booked for five night but I couldn't stay more than 48hrs just need to find better hotel around.
Aufenthalt von 5 Nächten im Dezember 2020
Antwort von Nelson am 12. Jan. 2021
Dear Guest, Thank you for taking the time to share your comments about your recent stay with us. We apologize for the inconvenience. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, White Fort Hotel.

6/10 – Okay

Mansoor

Geschäftlich gereist
White forte
Aufenthalt von 6 Nächten im Dezember 2020
Antwort von Nelson am 20. Dez. 2020
Dear Mr. Mansoor, Thank you for taking the time to share your comments about your recent stay with us. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, White Fort Hotel.

10/10 – Hervorragend

MOHAMED

Aufenthalt von 7 Nächten im November 2020
Antwort von Nelson am 9. Dez. 2020
Dear Mr. Mohamed, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – White Fort Hotel.

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 13 Nächten im Juli 2020
Antwort von nelson am 8. Sept. 2020
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – White Fort Hotel.

10/10 – Hervorragend

heidi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2020
Antwort von nelson am 8. Sept. 2020
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – White Fort Hotel.

4/10 – Schlecht

Khemraj

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Think before u book
It doesn’t deserve to be even 1 star hotel .
Aufenthalt von 2 Nächten im März 2020
Antwort von nelson am 8. Sept. 2020
Good Day Mr. Khemraj,Thank you so much for your recent stay in our Hotel. We appreciate you for taking the time to give us your feedback during your stay and your comment is highly appreciated. Our apology if you experience some issues with our services for your booking. We will make sure that everything will be rectify and proper actions will be taken. We will strive more and we will continue to improve our services as well as our facilities to give our excellent service. Again, thank you so much and looking forward to welcome you again in our Hotel. Regards- White Fort Hotel.

2/10 – Ungenügend

Parbat

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im März 2020
Antwort von nelson am 8. Sept. 2020
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – White Fort Hotel.

10/10 – Hervorragend

MOHAMED

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Everything works great and good
Aufenthalt von 16 Nächten im Februar 2020
Antwort von nelson am 8. Sept. 2020
Dear Guest, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, White Fort Hotel

2/10 – Ungenügend

Adebayo

Aufenthalt von 1 Nacht im März 2020
Antwort von nelson am 8. Sept. 2020
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – White Fort Hotel.

2/10 – Ungenügend

Verifizierter Reisender

Aufenthalt von 5 Nächten im März 2020
Antwort von nelson am 8. Sept. 2020
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – White Fort Hotel.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
cleanliness and i don't find out any toilet paper and Kleenex after room service
Aufenthalt von 2 Nächten im Februar 2020
Antwort von nelson am 8. Sept. 2020
Dear Guest, Thank you so much for your recent stay in our Hotel. We appreciate you for taking the time to give us your feedback during your stay and your comment is highly appreciated. Our apology if you experience some issues with our services for your booking. We will make sure that everything will be rectify and proper actions will be taken. We will strive more and we will continue to improve our services as well as our facilities to give our excellent service. Again, thank you so much and looking forward to welcome you again in our Hotel. Regards- White Fort Hotel.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great
Aufenthalt von 5 Nächten im Januar 2020
Antwort von nelson am 8. Sept. 2020
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – White Fort Hotel.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Good for the price, nothing else to say. Thanks you
Aufenthalt von 1 Nacht im Januar 2020
Antwort von nelson am 8. Sept. 2020
Dear Guest, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, White Fort Hotel

10/10 – Hervorragend

Abdullahi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Its was amazing hotel good customer service and friendly
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Nelson am 8. Sept. 2020
Dear Guest, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, White Fort Hotel

6/10 – Okay

Verifizierter Reisender

Gut: Ausstattung
Aufenthalt von 5 Nächten im Oktober 2019
Antwort von Nelson am 8. Sept. 2020
Dear Guest, Thank you so much for your recent stay in our Hotel. We appreciate you for taking the time to give us your feedback during your stay and your comment is highly appreciated. Our apology if you experience some issues with our services for your booking. We will make sure that everything will be rectify and proper actions will be taken. We will strive more and we will continue to improve our services as well as our facilities to give our excellent service. Again, thank you so much and looking forward to welcome you again in our Hotel. Regards- White Fort Hotel.

8/10 – Gut

Nadia

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Locarion,location, location!
the hotel is inexpensive and it’s convenient to get to and from anywhere in Dubai AND the best part is the shops are within walking distance...it’s also a $15 uber ride to the airport!
Aufenthalt von 2 Nächten im Mai 2019
Antwort von nelson am 8. Sept. 2020
Dear Ms. Nadia, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, White Fort Hotel

8/10 – Gut

Abdullah

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
جيد جدا
الفندق نظيف وموقعه ممتاز في نايف وقريب منه المطاعم والخدمات
Aufenthalt von 1 Nacht im April 2019
Antwort von nelson am 8. Sept. 2020
Dear Mr. Abdullah, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, White Fort Hotel

8/10 – Gut

I

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
It's ok hotel, so lower your expectations.
Nice area but the room was bit dirty and dirty bed sheets
Aufenthalt von 1 Nacht im März 2019
Antwort von nelson am 8. Sept. 2020
Dear Guest,Thank you so much for your recent stay in our Hotel. We appreciate you for taking the time to give us your feedback during your stay and your comment is highly appreciated. Our apology if you experience some issues with our services for your booking. We will make sure that everything will be rectify and proper actions will be taken. We will strive more and we will continue to improve our services as well as our facilities to give our excellent service. Again, thank you so much and looking forward to welcome you again in our Hotel. Regards- White Fort Hotel.

6/10 – Okay

hansrazsing

Aufenthalt von 1 Nacht im März 2019
Antwort von nelson am 8. Sept. 2020
Dear Guest, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, White Fort Hotel

8/10 – Gut

Santy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Near by metro station
Good location, near by metro, friendly staffs
Aufenthalt von 1 Nacht im Februar 2019
Antwort von nelson am 8. Sept. 2020
Dear Santy, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, White Fort Hotel

2/10 – Ungenügend

Y.S, Hanoi

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
とにかく部屋が汚い。ゴキブリも出てきて、最悪だった。
Aufenthalt von 3 Nächten im Dezember 2018
Antwort von Nisha am 24. Jan. 2019
Dear Sir/Madam, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Kind Regards, Hotel Management.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Dezember 2018
Antwort von Nisha am 24. Jan. 2019
Dear Sir/Madam, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Kind Regards, Hotel Management.