Hôtel près de Dudley Leisure Centre, Birmingham, Birmingham

« All of the staff were extremely pleasant and helpful. Very clean and quiet. Breakfast hot and cold buffet (extra) was excellent. Gluten-free options available. »

« un week-end très agréable donc pas comme fo climatique pour quelqu'un qui veut se promener pas vraiment aidé »

« Très satisfait »

« Room was good, clean and quiet. Could not get the wifi to work. Did not report it while there. »

« Overall room was clean if a little tired, needing refurbishment. This was reflected in the fixtures and fittings throughout the hotel. I had previously stayed at the hotel approx 12 months (Ramada) before and it was 'tired' then, so in need of capital expenditure. »

« L'h^hitel L'hôtel est assez bien placé sur une grande artère menant vers le centre ville en proche de plusieurs restaurants. Notre chambre était d'une bonne taille et au calme. Cela étant, l'hôtel et ses équipements de sont pas très récents et mériteraient une rénovation. »

« During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic. »

« This was cancelled the afternoon before we were due to travel the next morning.as you can appreciate this is unacceptable and very stressful for our family.thought it was disgusting to do that at such short notice. »

« the person on reception was very unhelpful-I asked for the number for room service and when I went up to my room I found there was no telephone so how I am I meant to contact reception?? Turned out the lift was not working and my room was on the third floor; had to carry the luggage up to my room myself. The window in my room had been left open; it turned out there was a bad odour which they were trying to reduce. Bed was very uncomfortable blanket was thread bear, mattress was thread bear and...

« It is being refurbished., so a few problems. Room was clean, towels spotless.plenty of parking spaces. Staff including cleaner's couldn't do enough for us, they were excellent. We have stayed there before and will again. »

« An unsanitary room !!! »

« No reception or staff to greet you which was not an issue, I was emailed and messaged clear details of how to enter the property and my room. Car park at the side of the property was available and free to use. Spacious room and en suite. Room had a slight musty smell, difficult to have window open as near a busy room. When shut it is however quiet. Would I book again, yes. »