Residences à Est d'Indianapolis

« I am writing to submit a formal complaint regarding the severe issues my family experienced during our recent stay. Unfortunately, the conditions and service failures we encountered made this one of the worst hotel experiences we have ever had. Due to the extent of the problems and the significant disruption to our stay, I am formally requesting a full refund. Upon arrival, the hotel strongly smelled of cigarette smoke despite numerous non‑smoking signs. The odor permeated the hallway as well as...

« Team was awesome and professional. Everything and everyone was clean ! »

« The water in the shower wasn’t hot. Only having one tv in the whole house »

« Sehr sehr nette Dame an der Rezeption!!! »

« Ok »

« Angelique at the front desk was very helpful and friendly. She was a pleasure to deal with. Michelle was on charge of the lobby and coffee. She was sweet and very kind. It was very nice to deal these thoughtful employees. »

« I was checked in by Cameron who was so sweet and helpful! The room was much bigger than anticipated which was great and the bed was comfy. My only comment is that someone tried to enter my room in the morning without knocking… someone from maintenance which I had not asked for. That was annoying and I told the cleaning crew I wanted people to know before trying to come in and they apologized. They also gave me a sign to put on the door So I was not disturbed again. Over all, it was a good...