Hôtel près de Dépôt ferroviaire de Chicago et Alton, Kansas City, Kansas City

« The room and food were great. Perfect location. The staff was excellent. »

« Very nice welcoming and breakfast were really good. The manager was extremely nice with us. A PLUS PLUS ! »

« My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. »

« C'est délabré, vétuste »

« Nous sommes restées que 30 minutes, le temps d'essayer de trouver une solution aux centaines de mouches dans la chambre et de demander un remboursement total. L'hôtel n'était pas un endroit sécuritaire pour 2 femmes début trentaine, dans un secteur plus défavorisé de kansas city (independence). Le personnel de l'hôtel l'a bien compris et n'a eu aucun problème à nous rembourser la totalité des frais. »

« The rooms were very clean & nice. We had a problem with the toilet. It would not flush so we had to use lobby bathroom. The staff was very nice. »

« Not clean at all and a lot of work to make it acceptable »

« Nothing to really complain or rave about. Just a regular room »

« The property needs to be renovated, very out dated. Plumbing work is needed, Staff is very nice but can only use the resources they have to make a pleasant stay for their guest. »

« No bath soap. One wash clothe in room. »

« . »

« First room wasn’t clean. Second room AC was not working properly. »

« Pictures don’t do this place justice. Checking in was fine, but as soon as I walked in the side door to my room I was immediately hit with a cloud of cigarette and marijuana smoke. Even once I got to my room this never went away. Upon getting to my room there was what I could only describe as blood stains on the bed comforter and sheets. Also, I don’t even know what was on the walls. I was in the room for no less than 5 minutes and already booked another hotel room and immediately left. 5 days...

« Le petit déjeuner est ridicule (juste du pain de mie, du beurre et un yaourt à 8h15) mais à part cela ça va pour le prix »

« The hotel renovations are very nice, the rooms are large and comfortable. There's space to spread out and work if needed. The location is perfect to everything and I would definitely stay there again. »

« Homeless sleeping outside hotel. Homeless tents set up across the street. Place rundown and not safe. Didn’t stay »