Hotel Excelsior Springs

« The rooms were really nice. The staff was super helpful. They could have used more assistance with guest bags to the rooms. The ghost tour was awesome. The food and drinks in the 3 Owl bar and restaurant were great! The pool area outside was super nice. The reason we went was for the SPA which was WORTH every penny!!!!! We even booked another session to the 2 we already had booked. Definitely would go back again. Wabash BBQ is literally down the street-Great Food! Not a lot to do outside the...

« Cet hôtel ne mérite pas la cote de 8 mais plutôt entre 5-6 maximum. Pour un passage une nuit c’est correct sans plus. Corridors bruyants, salle de bain très petite, plusieurs bris dans notre chambre (table de chevet, chaise de bureau). »

« Staff were excellent at both check-in and check-out. Breakfast choices were modest, coffee was pretty good. Our room was convenient and spacious. Needs carpet cleaned to remove stains and bathroom needs to be re-caulked. »

« My son has gotten several bites on his body from an insect that caused red swollen spots on his skin, most likely the insect was in the hotel room specifically in his bed. »

« Was very nice and quiet, I ended up bringing all my own things for showering like body wash. For the most part you don’t need to plan around too much. »

« Pool closed. Doors unlocked and left open. Felt unsafe and even left early on last night to go to another hotel due to feeling unsafe »

« No big issues but was charged an extra $30 for having kids. Pool was freezing and no lights were on as it was getting dark. Walked by an hour later right before the pool closed and they were finally turned on. Next morning while eating breakfast the person running the front counter walked out the front door with a golf club and was gone for about 5-6 minutes before coming back with said golf club. Not really sure what that was about but it was enough that my family and another family gave...

« This was a scary stay. I told my kids that I thought that I was staying at the Bates Motel (google the movie Psycho if you are not familiar). It is in a desolate area and gave off a creepy vibe. The parking lot has huge potholes. The room itself was pretty good. I have no complaints there. No coffee or breakfast available in the morning. Good internet connection, which was an issue with other hotels that I have stayed at. I would not stay here again. »

« It was fine for one night. Brand new hotel so there is still a little construction dust to clean up. Room was surprisingly noisy for a new build - you can hear cars outside and HVAC is kind of loud. No local tv channels (as of yet) so it appears that you need to log into apps on the tv. Did not see a way to use airplay from device. Breakfast was ok - yogurt was overly sweet and not too appealing as is extruded out of a machine »

« Breakfast was slim selection. However, juice, cereal yogurt and muffins were available. »

« New property; great location; very clean »

« Nothing was open after 9 pm and Nothing was open at 8or 9 am. There was nothing to eat for breakfast are dinner. Not very happy with that. »

« Small but clean room, all that i needed. »

« We ended up getting a second room when we checked in. The ac in that room was not working very well. I forgot to report it though. The property is very nice. »

« Le casino était difficile à vaincre »

« Very friendly interesting staff. »