„There is no elevator. The front desk person would not change room to first floor. He would not help carry suitcases to second floor. The hallway smelled bad. There was no breakfast to speak of.“
„Good experience but was sadly disappointed that both myself (a disabled 76 year old) and my spouse who is also disabled, were forced to climb the stairs to get to our room. No elevator. One would wonder what the thought process was when remodeling the hotel for future travelers,“
„I don’t think the beds or pillows have been replaced in a decade bcs they were super uncomfortable. There was trash under the beds but the bedding and everything was clean.“
„Staff at check in was great - friendly and thorough. The room was clean, beds comfortable, instructions for remote were adequate. The air freshener that seemed to get stronger every time the HVAC kicked on was not good for my allergies to fragrances. Why was that necessary? Then we used the toilet and there was enough TP for ONE use. No extra roll anywhere. No one was in the office so we used the paper towels. (NO we did not flush them. They were put in the trash can.)“