Hotels nahe Fashion Mall at Keystone (Indianapolis)

„This is a very nice hotel. Easy check in, clean rooms, nice pool, great breakfast. Great experience overall.“

„Clean“

„Sloppy check-in followed by the worst room I have seen in a long time. The wallpaper came off the wall in the bathroom (see pictures) and at 4 am the towel bar collapsed and fell down on the toilet. For a while I thought this is a bad candid camera episode but there was no camera to wave to...“

„Amenities were consistent with the rate of payment. Clean, enough room, comfortable.“

„100% would stay again! The staff were so friendly and helpful. The food was delicious. We had lots of fun at the pool. Absolutely no complaints!“

„The best hotel stay we have had. It was very clean. The staff were very helpful. Really loved the full kitchen in our room. Mike was the breakfast chef and went above and beyond. I have a food allergy and he was very kind and helpful helping me find food to eat. I have never had this kind of customer service. I hope Element recognizes the quality of person that they have in their employ. Element will be my go to from now on.“

„The staff was super nice and helpful. Very respectful. The kickback was very nice. Breakfast was great. Rooms were clean. Comfortable.“

„This hotel was beyond amazing! Front desk staffers Michelle and Arman were the nicest and most helpful hotel staff I have ever met! They were polite, helpful, and always smiling! They were super nice to my little guy who is a definite handful! The rooms were great and we had a Deluxe Queen and the extra space in the room was amazing!! Would definitely stay here again if in the area! Tell Michelle and Arman we said amazing job!“

„Another great stay. We had one day only with issues with Room service, but the manager was very professional and resolved it right away. We will return!“

„We had an issue with our room that required we switch rooms in the middle of the night. I was told a manager would speak to me in the morning and “make it right”. I stopped by at check out and the manager didn’t even come out from the office but instead told the clerk to tell me they would call me. That was 8 days ago and I have still not received a call. I have stayed at this property three times over the last year and will not again. (Unrelated side note: While she was friendly, the front desk ...

„Man war schlecht vorbereitet auf meinen Aufenthalt. Mein Zimmer wurde ohne mein Wissen nach zwei Tagen während meine Abwesenheit geräumt, weil man der Meinung war ich würde nur zwei Tage bleiben.“

„We love the balcony“

„Amazing B&B!! Excellent in every way!“