2/10 – Ungenügend
Valerie K.
15. Dez. 2025
Verbesserungswürdig: Sauberkeit
Worst experience. at 2:30pm (with a 3pm check-in time) i received a text message (not a call) to say the property will not be available due to the property not be reachable due to road conditions. ok. this can indeed happen but here is where I don't believe a word of what they told me. They waited until 30min before our arrival and offered another weekend.... we were already on the road. we should have been given ample time. They said it was due to the weather... there was a tiny bit of ice and snow on the road from the day before. If this is the case do not rent this property out from November to March! there was no snow or ice on the road by 2:30pm. The alternate property they offered had nothing in common with the rental: in town versus rural; no view (people looking into the place) versus view; no fireplace versus fireplace. and then they wanted me to pay for the alternative place they offered me! the so called discount was not a discount. they just reimbursed the rental and charged me for the terrible replacement.... Don't work with these people. Seriously!I just lost my husband and this was my getaway from my teenage children for the weekend with my best friend. We had planned this for months.
Valerie K.
Aufenthalt von 1 Nacht im Dezember 2025
