Städtereisen Hartamas Heights

The hotel lobby and upper deck/lounge area are nice...but the rooms are not. They are in need of some TLC....there is a lot of mildew in the shower and when the AC is on, a musty smell (which often implies mold in/near the air flow pipes). The rooms are spacious, but not well thought-out. There is no place to put your things (had to live out of the suitcase) and the 'Monkey Bars' though cute, have 2 hangers, 2 hooks, and a 3kg limit. The internet is ok, but not strong enough for video meetings (zoom, etc ..) The staff is nice and the the daily cleaning is good....but the rooms need some mildew remover, a fresh coat of paint, and a shelf or two.

We had a very enjoyable stay. The bed was very comfortable and the views were absolutely stunning. The apartment itself was beautiful, spacious, and well designed. There are a few areas that could be improved. The check-in process was quite confusing, and the instructions for accessing the hotel were not very clear, especially upon arrival. There was also a sewer smell coming from the bathrooms during our stay (probably because it’s a new building). Overall, a lovely property with amazing views and a beautiful apartment.