6/10 – Okay
Sharon H., Taneytown MD
30. Mai 2024
Verbesserungswürdig: Sauberkeit
Family
The house itself was spacious, bright, inviting and had most everything needed. Location and tiki bar were great! Plenty of outdoor furniture! However, when we arrived the cleanliness and maintenance left much to be desired. Crumbs on counters, dirty floors and, ceiling fan in the great room was filthy. The garbage disposal wasn't working, there was a leak under kitchen sink, ice maker on the first floor wasn't working and there was mold in it, there were ants all over the first floor counters, towel bar hanging not mounted and usable, nailheads sticking up on top deck and soft boards on top deck need replaced. Sunday morning there was no hot water. We call the number provided for issues and someone came within 4 hrs and fixed the water heater, checked the garbage disposal and the leak and the ice maker. Couldn't fix the disposal, leak or the ice maker but sent someone the next day to fix the leak. Disposal or ice maker were never fixed. While at the tiki bar relaxing, found a note from the previous renter that said members of their party had a diarrhea bug while there and eventually most of my party got it during the week! When i turned the keys in I specifically told them the house needed a deep clean. With the fees we get charged for cleaning i expect it to be cleaner and the small maintenance issues the be addressed. If those 2 things were done as they should be this house would be excellent!!
Sharon H.
Aufenthalt von 7 Nächten im Mai 2024