6/10 – Okay
Leah M.
30. Mai 2025
Gut: Sauberkeit
Great Location and Comfortable Home, But Poor Timing Around Key Amenities
Excellent home in Sea Pines for our trip and really enjoyed the central location, easy to access and close to everything we wanted to do. The house was clean, spacious, and well-equipped, with comfortable bedrooms, large bathrooms, and a kitchen. We ran into a few issues that impacted the overall experience. The biggest was the pool, the main reason we chose this property. It wasn’t ready upon our arrival. We contacted the host right away, but since it was late in the day, the pool company wasn't reached until the next morning. Although we were sent a report stating it had just been serviced, that didn't match what we saw. The pool was shocked and unusable for a full day, and due to our plans the next day and a second round of shocking, we had limited time to enjoy the pool. Our last full day, we planned to swim but the pool company came back to shock/clean again. They were flexible when we asked them to come back later so our child could swim, which appreciated, but better coordination with the company and host would have made a big difference prior to our arrival. Also, we were told with less than 24 hours’ notice that the home would be softwashed. Though the crew didn’t come inside, the bleach smell was strong, and with no window coverings in back, privacy was a concern. We left for breakfast to avoid it, but earlier notice would have been appreciated. Overall the house is lovely and great location. With better communication and timing, this could be an excellent rental.
Leah M.
Aufenthalt von 4 Nächten im Mai 2025