Hôtel près de Historic Dentzel Carousel, Rochester, Rochester

« Très bien Près de tout les services et restauration »

« Lit tres inconfortable. »

« Grand et confortable appartement »

« Excellent Inn, pool was nice. Highly recommended »

« Beautiful new hotel, very welcoming staff, except that the room was not clean a lot of dust on the fridge, table and shower not washing with germs. »

« very nice »

« Rooms are specious clean and kitchen is good. Do not expect any assistance from the staff, they don’t even pick up calls. I was told that if I needed fresh towels, I had to carry the used ones to the front desk myself. Housekeeping was only offered once during a 7-day stay, and that too only after I asked. There were also numerous instructions about disposing of our own trash. »

« The overall amenities were excellent, and I truly appreciated the quality of the stay. However, I was disappointed by the amount of waste at the breakfast buffet. Disposable plates and individually wrapped glasses, all ending up in the trash, feel out of step with today’s sustainability standards. This practice alone makes me question whether I would return. Thank you. »

« Je nai pas eu la bonne chambre javais un lit pour 4 personnes il a fallu acheter un matelas gonflable pour se depanner .le dejeuner netais plus la avant 9 am .lhotel etais plein pas pu avoir des oreillers de plus pour se depanner juste des draps.je ne recommande pas ce lieu. »

« Management. Staff EXTREMELY rude and apparently discriminates against certain people? Upon check in, was never told where anything was located ( laundry, vending, what to do about fresh/dirty linen. Wifi password, where to take garbage and recycles out. Left one morning, put 2 clear plastic garbage bags filled with recycles ( brown paper bag. Tissue box, cardboard food container, (empty/cleaned). When i returned, there was a note that they pride themselves on cleanliness. If i didn't clean...

« Rien n'est parfait, mais tout est correct. »

« Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return »

« Nous avions réservé 10 mois à l’avance avec expédia du a un événement majeur à Rochester. A l’arrivée, il n’avait pas notre réservation. »

« The room was smaller than expected but fortunately we were only staying one night. The room didn’t seem to have enough insulation and it was a cold, windy night when we arrived. The heating system worked great but the bathroom remained cold even with the door left open. It was easy to complete the check-in process and receive our door code. The only suggestions I would make is for more areas in the bathroom for supplies, maybe a small shelf and more drinking cups, only 2 were provided. »

« c'était parfait ! »

« Le robinet du bain brisé, le support pour le papier de toilette brisé, propreté laisse à désirer. Mur et plafond sale, porte d’entrée de la chambre dans un état lamentable. Nous n’y retournerons pas et pourtant, nous ne pas sommes difficile. »

« Bed sheets were not changed from the previous guest, I had to use the towels not to be on direct contact with them...and nobody responded to help me or even apologize....i have never seen that and I travel a lot »