2 outdoor pools, open 7:00 AM to 9:00 PM, cabanas (surcharge)
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Bewertungen von Wyndham Palmas Beach and Golf Boutique Resort

4 out of 5
Wyndham Palmas Beach and Golf Boutique Resort
170 Candelero Drive, Palmas del Mar, Humacao, Puerto Rico

Bewertungen

8.2

Sehr gut

135 von insgesamt 254 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
52 von insgesamt 254 Gästebewertungen haben eine Bewertung von 8 - Gut" "
31 von insgesamt 254 Gästebewertungen haben eine Bewertung von 6 - Okay" "
17 von insgesamt 254 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
19 von insgesamt 254 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.6/10

Sauberkeit

8.8/10

Personal & Service

8.2/10

Ausstattung

8.6/10

Zustand der Unterkunft

8.8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

LynnTyre Lundy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place
Aufenthalt von 7 Nächten im März 2024
Antwort von Acevedo am 4. Mai 2024
Glad you enjoyed your experience at Wyndham Palmas. We hope to see you soon!

10/10 – Hervorragend

Steven

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The area the hotel is located in is beautiful, well kept and quiet. The staff was friendly, helpful and attentive. Great vacation spot. Water at the beach is a little rough. It’s still the ocean!
Aufenthalt von 6 Nächten im April 2024
Antwort von Reservations Department am 2. Mai 2024
Thank you for selecting the Wyndham Grand Rio Mar Rainforest Beach & Golf Resort as our destination for your recent stay. We are happy to hear that you enjoyed your experience with us. We will share your kind words with the rest of the team, who we are certain will be encouraged by your remarks! We hope to welcome you soon to provide you with another excellent service!

2/10 – Ungenügend

Nadia

Aufenthalt von 3 Nächten im April 2024
Antwort von Reservations Department am 26. Apr. 2024
Thank you for selecting the Wyndham Grand Rio Mar Rainforest Beach & Golf Resort as our destination for your recent stay. We value all customer feedback. We sincerely apologize for your experience. As we have felt short of meeting your expectations. Please contact us so we can ensure to address those areas of opportunities. At the Wyndham Grand Rio Mar Rainforest Beach & Golf Resort we strive to elevate each of our guest experiences. We hope you will allow us the opportunity to service you again!

6/10 – Okay

Sarah, Ham Lake

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
My fiance and I stayed at the property between 4/9/24- 4/14/24. The pros: clean, quiet, convenient beach access. The food is delicious, but expensive and portions were small (in our opinion) we spent $133 on dinner between just the two of us. The was the first and last time we ate on the property! Front desk staff was welcoming. We were happy with our room except that there were no curtains hanging up so people could see inside our bathroom! We asked for curtains and we were told they had none in stock. We asked for a different room, all they could offer us was a down graded room which we didn't want. So we stayed in the original room. The experience didn't ruin our trip, but overall we were not satisfied customers. Wish more could have been done to resolve the problem. Our at least offer us a free meal. Not sure if we will be back.
Aufenthalt von 5 Nächten im April 2024
Antwort von Jasmine am 24. Apr. 2024
Greetings Sarah,We sincerely apologize for your experience as we have felt short of meeting your expectations. Your feedback helps us address those areas of opportunities. At the Wyndham Palmas, we strive to elevate each of our guest experiences. We hope you will allow us the opportunity to service you again!

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved everything about the hotel. I enjoyed the pool and walks to the beach daily. It was so relaxing and beautiful. Can't wait to come back.
Aufenthalt von 6 Nächten im April 2024
Antwort von Jasmine am 24. Apr. 2024
Greetings John,Thank you for selecting the Wyndham Palmas as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

8/10 – Gut

Kherie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Jasmine am 18. Apr. 2024
Greetings Kherie,Thank you for selecting the Wyndham Palmas as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

2/10 – Ungenügend

Gabrielle

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The whole stay my rom was flooded. All my clothes VERY expensive clothes are ruined. They accommodated me by giving back $30 which is nothing compared to my 1000 items. I mean if your going to be 1000 for 2 nights I would suggest being worth it or be dry !! Balcony doors was rusty, beds feels muggy and musty. People alway want you to be patient and give them grace but when it something urgent on your end they seem to be no hace in their movement. I was so mad and upset at my stay that I checked out extremely early like 6am to stay at the Hyatt hacienda Del Mar !! FAVORITE RESORT ON THE ISLAND, I love it there. In the process of leaving I left my laptop and switch, they had it no problem. My issue with this I when I told the manager that I had a flight at 12pm and the distance between these two resorts is like 2 hrs aways and it was 8:30am they wanted to help by shipping ???!!! HELLL NO. I went to retrieve my item, arrived around 10:15 AND Ofcourse i had to wait an extra 35 mins for SECURITY for my items. ONCE I explained that this is an urgent situation where I would miss my flight, I was quickly told to calm down !!! Ridiculous!!! I would never stay here again. I’ve been to PR 3 time and this is extremely a bad resort and charging HYAT stay prices. The only thing good about the resort is the alcohol beverages that taste like juice, their wings and truffle fries. The male bartender was really nice can’t remember his name but he hadblack hairand recommended the truffle fries.
Aufenthalt von 3 Nächten im April 2024
Antwort von Jasmine am 17. Apr. 2024
Greetings Gabrielle,We sincerely apologize for your experience as we have felt short of meeting your expectations. Your feedback helps us address those areas of opportunities. At the Wyndham Palmas, we strive to elevate each of our guest experiences. We hope you will allow us the opportunity to service you again!

10/10 – Hervorragend

Antoine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a great experience. Staff was amazing and friendly. Will definitely be back.
Aufenthalt von 2 Nächten im April 2024
Antwort von Jasmine am 16. Apr. 2024
Greetings Antoine,Thank you for selecting the Wyndham Palmas as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Hervorragend

Luther

Aufenthalt von 3 Nächten im April 2024
Antwort von Jasmine am 3. Mai 2024
Greetings Luther,Thank you for selecting the Wyndham Palmas as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

6/10 – Okay

JOSE L.

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Didn't like the fact that none of the rooms have microwaves. Usually, I'd bring food back to the room from wherever me and my family ate at and would re-heat. Can't do that here. Also, everything on the resort is cashless. Wasn't advised of this when I checked in. Found out the hard way, when I ordered food service and they told me they didn't accept cash upon delivery.
Aufenthalt von 7 Nächten im März 2024

6/10 – Okay

Gordon elliott

Mit dem Partner gereist
No entertainmen t on hotel,no access or transportation to excursions,limited choices on the menu at the restaurant.Outrages prices on food choices.
Aufenthalt von 7 Nächten im März 2024
Antwort von Acevedo am 8. Apr. 2024
At the Wyndham Palmas, we are always striving for excellence. Our most sincere apologies to hear that we have not exceeded your expectations. Please contact us at reservations@wyndhampalmas.com so we can learn more about how we can continue improving. Hope to see you soon!

4/10 – Schlecht

Ashley, Springfield

Aufenthalt von 7 Nächten im März 2024
Antwort von Gaby am 28. Apr. 2024
At the Wyndham Palmas Beach and Golf Boutique Resort, we are always striving for excellence. Our most sincere apologies to hear that we have not exceeded your expectations. Please contact us at reservations@wyndhampalmas.com so we can learn more about how we can continue improving. Hope to see you again!

8/10 – Gut

Felix

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
We liked the property and staff but did not like the food selection
Aufenthalt von 5 Nächten im März 2024
Antwort von Reservations Team am 6. Apr. 2024
Dear Felix,Thank you for selecting the Wyndham Palmas Beach and Golf Boutique Resort as our destination for your recent stay. Please be assured that your comments have been shared with my Executive leadership team and action will be taken to help improve the overall guest experience and I apologize that we not only fell short of your expectations, but ours as well.As a valued guest, we thank you for choosing to stay with us and appreciate you bringing this concern to our attention.

2/10 – Ungenügend

JUAN

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
El peor servicio al cliente de la Isla, mejor renten un Airbnb.
Aufenthalt von 2 Nächten im März 2024
Antwort von Reservations Team am 1. Apr. 2024
Dear Juan,Thank you for sharing your recent experience at the Wyndham Palmas Beach and Golf Boutique Resort.We appreciate your review and are truly sorry to hear about the level of service our team provided you with. This is concerning as our team members are dedicated and committed to providing our guests and members with superior levels of customer service. Truly sorry to hear that this was not provided to you. Nevertheless, please be assured that your comments have been shared with my Executive leadership team and action will be taken to help improve the overall guest experience and I apologize that we not only fell short of your expectations, but ours as well.As a valued guest, we thank you for choosing to stay with us and appreciate you bringing this concern to our attention.

6/10 – Okay

shakiah

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
The food is expensive and isn’t that good. They charge 16 for one shot of alcohol and charge extra taxes on every thing. It’s an hour away from SanJuan. And they have literally no fun activities at the resort. If you are retired or just need a zen like vacation this is your place. I will not be returning.
Aufenthalt von 4 Nächten im März 2024
Antwort von Reservations Team am 1. Apr. 2024
Dear Shakriah,Thank you for sharing your recent experience at the Wyndham Palmas Beach and Golf Boutique Resort.We appreciate your review and are truly sorry to hear about the level of service our team provided you with. This is concerning as our team members are dedicated and committed to providing our guests and members with superior levels of customer service. Truly sorry to hear that this was not provided to you. Nevertheless, please be assured that your comments have been shared with my Executive leadership team and action will be taken to help improve the overall guest experience and I apologize that we not only fell short of your expectations, but ours as well.As a valued guest, we thank you for choosing to stay with us and appreciate you bringing this concern to our attention.

6/10 – Okay

PAUL

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Property was good and clean. Unfortunately when booking they omit the $49 / $50 resort fee that comes with the room. Also at booking we were offered free breakfast which we paid for, never did it state it was continental breakfast consisting only of breads, yogurt, fruit and juice. At the restaurant if you want an eggs, waffles or pancakes it was an additional upcharge. Service at the hotel restaurant was below average at best. Employees, specially in the morning just didn’t seem to care about providing any service whatsoever.
Aufenthalt von 3 Nächten im März 2024
Antwort von Reservations Team am 29. März 2024
Dear PAUL,Thank you for selecting the Wyndham Palmas Beach and Golf Boutique Resort as our destination for your recent stay. Please be assured that your comments have been shared with my Executive leadership team and action will be taken to help improve the overall guest experience and I apologize that we not only fell short of your expectations, but ours as well.As a valued guest, we thank you for choosing to stay with us and appreciate you bringing this concern to our attention.

10/10 – Hervorragend

Brandon

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The resort as a whole is incredible. The golf is the best I’ve ever had. Service is great. Manager Brian really made the stay memorable. Thanks again everyone.
Aufenthalt von 2 Nächten im März 2024
Antwort von Reservations Team am 29. März 2024
Dear Brandon,Thank you for selecting the Wyndham Palmas Beach and Golf Boutique Resort as our destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

8/10 – Gut

Dorothea

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The resort is beautiful..and quiet. Much better at the end of the island other than San Juan which is very busy. Didn't want that kind of vacation. Short drive 45 minutes to San Juan. Which we didn't mind.. the resort is great and has everything Beach, pool, restaurants and stores nearby. What I didn't like is that the doors slammed to the rooms... what you heard often . Showers could be updated... When booking online you did not see any shower curtains. You saw glass doors. When I got to my room there was shower curtains. Other than that it was great.. staff is a very friendly and it's a beautiful resort. I would definitely stay there again. Thx
Aufenthalt von 5 Nächten im März 2024
Antwort von Reservations Department am 26. März 2024
Thank you for choosing Wyndham Palmas Beach & Golf Boutique Resort as your destination. We appreciate you for taking the time to review your experience at our resort. Here we enjoy creating memorable experiences for our guests.We hope to see you soon!

8/10 – Gut

sylvia

Gut: Sauberkeit
Aufenthalt von 3 Nächten im März 2024
Antwort von Jasmine am 25. März 2024
Greetings Sylvia,Thank you for selecting the Wyndham Palmas as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Hervorragend

Charcenta

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a very nice time at wyndham it was very beautiful. The staff were friendly and very helpful I liked that you get a free shuttle to the plaza and how there are lots of great food options there. I would definitely come back for another quiet relaxing vacation.
Aufenthalt von 4 Nächten im März 2024
Antwort von Gaby am 24. März 2024
Thank you for selecting the Wyndham Palmas Beach and Golf Resort as your destination for your recent stay. We value all guest feedback, and we are happy that you enjoyed your experience with us. We hope to see you again!

8/10 – Gut

John S

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Not near much, adult pool doesn’t exist, kids were in both pools, menu a little “high class” for normal people, nice area
Aufenthalt von 5 Nächten im März 2024
Antwort von Reservations Team am 29. März 2024
Dear John,Thank you for selecting the Wyndham Palmas Beach and Golf Boutique Resort as our destination for your recent stay. Please be assured that your comments have been shared with my Executive leadership team and action will be taken to help improve the overall guest experience and I apologize that we not only fell short of your expectations, but ours as well.As a valued guest, we thank you for choosing to stay with us and appreciate you bringing this concern to our attention.

10/10 – Hervorragend

Isidro

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There were plenty of activities within the property. Easy access to the beach, two pools, bicycles, golf car rental, horseback riding on the beach. Great restaurants within driving distance, shops and stores nearby. But the best thing about our stay was the attention from the staff, very friendly and polite.
Aufenthalt von 5 Nächten im März 2024
Antwort von Gaby am 23. März 2024
Thank you for selecting the Wyndham Palmas Beach and Golf Resort as your destination for your recent stay. We value all guest feedback, and we are happy that you enjoyed your experience with us. We hope to see you again!

10/10 – Hervorragend

Annmary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved everything except the food menu... Need more authentic puerto rican food on hotel restaurants menu...
Aufenthalt von 3 Nächten im März 2024
Antwort von Jasmine am 20. März 2024
Greetings Annmary,Thank you for selecting the Wyndham Palmas as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Hervorragend

Juanita

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Golf cart should be included in the price of the stay
Aufenthalt von 3 Nächten im März 2024
Antwort von Gaby am 19. März 2024
We appreciate you for taking the time to review your experience at our resort. At the Wyndham Palmas Beach & Golf Resort we enjoy creating memorable experiences for our guest. We use feedback like yours to improve our guest experience.

8/10 – Gut

Janelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Liked that it had it's own beach
Aufenthalt von 6 Nächten im März 2024
Antwort von Acevedo am 19. März 2024
Thank you for selecting the Wyndham Palmas as our destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Hervorragend

Brittany

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved the resort I’ll be back asap
Aufenthalt von 3 Nächten im März 2024
Antwort von Gaby am 18. März 2024
Glad you enjoyed your experience at Wyndham Palmas Beach & Golf Resort. We hope to see you again!

6/10 – Okay

Arnaldo

Gut: Sauberkeit
Good for rest.
Aufenthalt von 1 Nacht im März 2024
Antwort von Jasmine am 17. März 2024
Greetings Arnaldo,Thank you for selecting the Wyndham Palmas as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

2/10 – Ungenügend

Nancy

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
No parking
Aufenthalt von 1 Nacht im März 2024
Antwort von Jasmine am 16. März 2024
Greetings Nancy,Thank you for selecting the Wyndham Palmas as your destination for your recent stay. We value all customer feedback. I am truly sorry to read your comment about the parking. We do offer parking on-site for an additional fee of 15 per night plus taxes. I apologize for the inconvenience for the miscommunication. I do hope you will allow us the opportunity to service you again.

8/10 – Gut

etevi

Mit dem Partner gereist
the property was very clean, the only downfall is getting around you must have a car
Aufenthalt von 4 Nächten im März 2024
Antwort von Jasmine am 16. März 2024
Greetings,Thank you for selecting the Wyndham Palmas as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

8/10 – Gut

Harutyun

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I recently stayed at this hotel and overall, it was a pleasant experience. The location was fantastic, offering stunning views of the ocean. While access to the ocean was available, it wasn't suitable for swimming most days. The staff were friendly, although the service at the restaurant was a bit slow. Additionally, the hotel was quite picky about towels for some guests, not allowing us to take them to the beach. On the bright side, we received 2 complimentary drinks at the bar, which was a nice touch. Parking was available at a safe lot, although it was not free. Overall, a solid choice for those looking for a scenic stay.
Aufenthalt von 4 Nächten im März 2024
Antwort von Jasmine am 13. März 2024
Greetings,Thank you for selecting the Wyndham Palmas as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Hervorragend

Jeremy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Acevedo am 9. März 2024
Glad you enjoyed your experience at Wyndham Palmas. We hope to see you soon!

10/10 – Hervorragend

Marta

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I had the best time in this resort and I am already planning to go back. They go above and beyond in their service. The beach was 5 min walking from my room and you can walk along it for hours. Pools and restaurants in the resort were great. The resort is located in an area with beautiful golf courses, a plaza, a small forest, and there is a Catholic Church. The hotel golf carts bring you to all these places as a complimentary service.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Gaby am 3. März 2024
Thank you for selecting the Wyndham Palmas Beach & Golf Resort as your destination for your recent stay. We value all guest feedback, and we are happy that you enjoyed your experience with us. We hope to see you again!

8/10 – Gut

Krystal Marie Morales

Gut: Personal & Service und Zustand der Unterkunft
Safe place to stay.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Jasmine am 3. März 2024
Greetings Krystal,Thank you for selecting the Wyndham Palmas as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Hervorragend

Jason Carl

Aufenthalt von 5 Nächten im Februar 2024
Antwort von Jasmine am 20. März 2024
Greetings Jason,Thank you for selecting the Wyndham Palmas as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Hervorragend

Anand

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Pleasant stay. Will stay again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jasmine am 8. März 2024
Greetings Anand,Thank you for selecting the Wyndham Palmas as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Hervorragend

Latisha, Dearborn Heights

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Brian and Isabel was great!! They made us feel so welcomed. The property was clean and well kept!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Gaby am 25. Feb. 2024
Thank you for selecting the Wyndham Palmas Beach & Golf Resort as your destination for your recent stay. We value all guest feedback, and we are happy that you enjoyed your experience with us. We hope to see you again!

10/10 – Hervorragend

Salome

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place nice a quiet.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Gaby am 25. Feb. 2024
Glad you enjoyed your experience at Wyndham Palmas Beach & Golf Resort. We hope to see you again!

10/10 – Hervorragend

Jerry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our stay was awesome, Xiomara Concepcion was especially wonderful, attending to our needs.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Acevedo am 24. Feb. 2024
Thank you for selecting the Wyndham Palmas as our destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

6/10 – Okay

jobi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not many dining options. All attractions far away
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Jasmine am 23. Feb. 2024
Greetings Jobi,We sincerely apologize for your experience as we have felt short of meeting your expectations. At the Wyndham Palmas, we strive to elevate each of our guest experiences. We hope you will allow us the opportunity to service you again!

10/10 – Hervorragend

Samuel W

Gut: Personal & Service
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Jasmine am 23. Feb. 2024
Greetings Samuel,Thank you for selecting the Wyndham Palmas as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

8/10 – Gut

Heidi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Relaxing
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Gaby am 21. Feb. 2024
We appreciate you for taking the time to review your experience at our resort. At the Wyndham Palmas Beach & Golf Resort we enjoy creating memorable experiences for our guest.

8/10 – Gut

Naomi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Thank you for a great stay!
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Acevedo am 20. Feb. 2024
Glad you enjoyed your experience at Wyndham Palmas. We hope to see you soon!

10/10 – Hervorragend

Julissa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
great
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jasmine am 17. Feb. 2024
Greetings Julissa,Thank you for selecting the Wyndham Palmas as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Hervorragend

Hawra

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved everything about our stay there. Overall, the resort amenities, staff, and activities exceeded our expectations, we absolutely loved it! The only thing I didn't like/expect was a $15/day parking fee which wasn't communicated to us when we checked in.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Jasmine am 15. Feb. 2024
Greetings Hawra,Thank you for selecting the Wyndham Palmas as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Hervorragend

Brian

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had an excellent time during our trip to Puerto Rico and we are very glad that we chose the Wyndham Palmas Del Mar. The staff was wonderful and we appreciated all of the amenities. It would be useful to have more than one trashcan in the guest rooms. Otherwise, our day was ideal. Thank you!
Antwort von Gaby am 10. Feb. 2024
Thank you for selecting the Wyndham Palmas Beach & Golf Resort as our destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Hervorragend

Milton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Gaby am 11. Feb. 2024
Glad you enjoyed your experience at Wyndham Palmas Beach & Golf Resort. We hope to see you again!

8/10 – Gut

Ryan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Gaby am 11. Feb. 2024
We appreciate you for taking the time to review your experience at our resort. At the Wyndham Palmas Beach & Golf Resort we enjoy creating memorable experiences for our guest.

2/10 – Ungenügend

Nathalia

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Ausstattung
My interaction on a day to day was good friendly staff. Now as for the front desk staff they are not very knowledgeable. I was told that any charges would come from the $200 hold on my credit card. When I checked out I was not only charged $200 on my credit card but I was also charged an additional $256 on my credit card. Not something I was expecting. They told me call your bank and my bank stated they could not do anything and that the merchant would have to fix the issue. Whyndham informed me that they had no idea why I was charged twice! Not the response I was looking for. I will never stay here again and highly recommend for you to ask over and over these questions if you do not want to be doubled charged.
Antwort von Jasmine am 9. Feb. 2024
Greetings Nathalia,The issues you encountered are not reflective of the Wyndham Palmas standards, we will appreciate the opportunity to learn about your experience. Your feedback is important to us. We hope you will give us the opportunity to provide you with a better experience in the future.

2/10 – Ungenügend

Destiney

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
My room was unacceptable
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Reservations Team am 8. Feb. 2024
Dear Destiny,Thank you for sharing your recent experience at the Wyndham Grand Rio Mar Rainforest, Beach & Golf Resort. We appreciate your review and are truly sorry to hear about the level of service our team provided you with. This is concerning as our team members are dedicated and committed to providing our guests and members with superior levels of customer service. Truly sorry to hear that this was not provided to you. Nevertheless, please be assured that your comments have been shared with my Executive leadership team and action will be taken to help improve the overall guest experience and I apologize that we not only fell short of your expectations, but ours as well.As a valued guest, we thank you for choosing to stay with us and appreciate you bringing this concern to our attention.

10/10 – Hervorragend

Benjamin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They were very accommodating, nice, friendly. Great place and we had a great time.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Jasmine am 6. Feb. 2024
Greetings Benjamin,Thank you for selecting the Wyndham Palmas as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!