Rezeption

Bewertungen von WOW Airport Hotel

4 out of 5
WOW Airport Hotel
Yesilkoy Mahallesi Ataturk Cad., No:15-17-19 Bakirkoy, Istanbul, Istanbul

Bewertungen

7.8

Gut

316 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
399 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
149 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
74 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
63 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.0/10

Sauberkeit

7.8/10

Personal & Service

7.6/10

Ausstattung

7.8/10

Zustand der Unterkunft

7.6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Ramis

Aufenthalt von 1 Nacht im Januar 2022

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Elena Liman am 17. Dez. 2019
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Guest Relation Supervisor, WOW Airport Hotel.

8/10 – Gut

Serkan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wow Ariport Hotel
Klima war nicht wirklich gut. In der Umgebung gibt es keine Einkaufsmöglichkeiten. Im Zimmer war der Empfang des Fernsehers nicht so gut wie sonst.
Aufenthalt von 2 Nächten im Juni 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Wow Airport Hotel einfach super
Es war alles gut bis auf die Matratzen im Hotel sind echt unbequem und in der Umgebung sind einfach keine Einkaufsmöglichkeiten die man zu Fuß erreichen kann sonst alles super freundliches Personal sehr gute Park Möglichkeiten
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Elena Liman am 1. Juli 2019
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Guest Relation Supervisor, WOW Airport Hotel.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
als Messehotel sehr praktisch, besonders auch die Nähe zum jetzt "alten" Flughafen.
Aufenthalt von 2 Nächten im April 2019
Antwort von Elena Liman am 12. Apr. 2019
Dear Valued Guest, on behalf of all our team we thank you for choosing WOW Istanbul Hotel for your stay in Istanbul. We are more than happy to know that your stay with us was comfortable and your experience was to your satisfaction. We hope to welcome you back again when you next visit Istanbul. Sincerely, Guest Relation Supervisor, WOW Istanbul Hotel.

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Zimmer sind in die Jahre gekommen. Top Lage zum Atatürk flghf und Messe.
Aufenthalt von 1 Nacht im März 2019
Antwort von Elena Liman am 25. März 2019
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2019
Antwort von Elena Liman am 1. Apr. 2019
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Guest Relation Supervisor, WOW Airport Hotel.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Çok kaliteli otel personal temiz memnun kaldım konum olarak her yere yakın
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Elena Liman am 11. März 2019
Değerli Misafirimiz, konaklamanız için WOW Airport Otel’i tercih ettiğiniz çok teşekkür ederiz. Otelimizdeki konaklamanızdan memnun kaldığınız için çok mutluyuz. Saygılarımızla, Misafir İlişkileri Şefi, WOW Airport Hotel.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Elena Liman am 1. Apr. 2019
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Guest Relation Supervisor, WOW Airport Hotel.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gute Verbindung zum Flughafen, sauber und komfortabel, große Zimmer
Aufenthalt von 1 Nacht im November 2018
Antwort von guest relation am 3. Dez. 2018
Dear Valued guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay. Best Wishes, Elena Liman, Guest Relation Supervisor.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2018
Antwort von Elena Liman am 19. Nov. 2018
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Guest Relation Supervisor, WOW Airport Hotel.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
War sehr ok aber mit dem wlan ist echt problematisch
Aufenthalt von 2 Nächten im November 2018
Antwort von Elena Liman am 26. Nov. 2018
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Guest Relation Supervisor, WOW Airport Hotel.

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Aufenthalt von 3 Nächten im November 2018
Antwort von WOW Airport Hotel am 7. Nov. 2018
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are sorry if you did not find our hotel to your liking. It would be gratifying to know why you were not satisfied with your accommodation, please share more precious comments. Best Wishes, WOW Airport Hotel.

8/10 – Gut

Gerd

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Preis Leistungsverhältnis
Gute Übernachtungsmögichlichkeit für späten oder frühen Flug..
Aufenthalt von 1 Nacht im November 2018
Antwort von guest relation am 6. Nov. 2018
Dear Gerd, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay. Best Wishes, Elena Liman, Guest Relation Supervisor.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
War alles super..freundliche Personal, sauberer zimmer
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von guest relation am 6. Nov. 2018
Dear Valued guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay. Best Wishes, Elena Liman, Guest Relation Supervisor.

10/10 – Hervorragend

Gab, München

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Alles war sehr gut! Aber das Zimmer ein bisschen warm war
Aufenthalt von 1 Nacht im September 2018
Antwort von Elena Liman am 6. Okt. 2018
Dear Gab, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Elena Liman, Guest Relation Supervisor.

10/10 – Hervorragend

Ahmet

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2018
Antwort von Elena Liman am 1. Okt. 2018
Dear Ahmet, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Guest Relation Supervisor.

4/10 – Schlecht

Su, Berlin

als Notlösung i.O.
Dies war der 4. Hotelaufenthalt in Istanbul. Positiv war kein Fluglärm. In der Nähe der UBahn.Negativ: In allen anderen Hotels wo wir waren gab es Frühstück inklusive. Und Tee-und Kaffeezubereitun auf dem Zimmer. Hier war gar nichts mehr von der türk Gastfreundschaft zu spüren. Man hat sich auf die Touristen eingestellt und kalkuliert in Devisen. Besser nur als Notlösung buchen, sonst gibt's woanders überall mehr für's Geld.
Aufenthalt von 1 Nacht im September 2018
Antwort von Elena Liman am 21. Sept. 2018
Dear Su, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are sorry if some aspects did not meet your expectations. We are pleased to inform you, during booking your reservation you can choose a package with or without breakfast. Both choices are available while you book hotel online. With regard to the tea/coffee facilities we would like to mention at WOW Airport Hotel 4* we do not offer tea/coffee facilities as at WOW Istanbul Hotel 5* it's available. However our Guests at WOW Airport Hotel 4* can order hot water at any time and free of charge. We hope you'll continue to choose our hotel and we look forward to your return. Kind Regards, Guest Relation Supervisor, WOW Airport Hotel.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gutes Hotel direkt am Flughafen
Sehr gutes Hotel direkt am Flughafen. Wer auf einen längeren Weiterflug wartet ist hier bestes aufgehoben. Sehr schönes, sauberes und gut gelegenes Hotel. Ca 1,5 km vom Flughafen entfernt.
Aufenthalt von 1 Nacht im August 2018
Antwort von Elena Liman am 3. Sept. 2018
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Guest Relation Supervisor.

10/10 – Hervorragend

Kemal

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2018
Antwort von guest relation am 15. Aug. 2018
Dear Kemal, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay. Best Wishes, Elena Liman, Guest Relation Supervisor.

8/10 – Gut

Can, Frankfurt

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel in Flughafennähe
Das Hotel hat eine gute Ausstattung, das Personal ist nett und freundlich, das Frühstücksbuffet ist zufriedenstellend.
Aufenthalt von 2 Nächten im Juli 2018
Antwort von Elena Liman am 17. Juli 2018
Dear Can, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Guest Relation Supervisor.

10/10 – Hervorragend

rob

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
unweit vom flughafen nahe der messehallen
das hotel ist vom flughafen ataturk aus schnell zu erreichen. checkin und out war unompliziert und schnell. günstige bar mit guter und günstiger auswahl. sehr nah bei den messehallen gelegen. sehr nettes team, sowohl an der reception als auch in der bar. einkaufszentrum ist nicht weit gelegen.
Aufenthalt von 1 Nacht im April 2018
Antwort von Elena Liman am 14. Apr. 2018
Dear rob, thank you for choosing WOW Airport Hotel for your stay and posting a feedback about your stay. It is very pleasing to hear that you had a wonderful stay with us. Thank you for "high" rating. We are really glad, that everything about the hotel has met your expectations! With regard to your comment on the bathroom amenities (toothbrush and toothpaste) availability, let us to remind, toothbrush and toothpaste are not exist at our 4* hotel, but we have them available for the Guests according to their needs. You can dial "0" and Guest Service will arrange your order to be taken. We will be happy to assist you with all your needs. We hope you'll continue to choose our hotel and we look forward to your return. Kind Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.

8/10 – Gut

ERNST

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2018
Antwort von Elena Liman am 19. März 2018
Dear ERNST, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay. Best Wishes, Elena Liman, Guest Relation Supervisor.

6/10 – Okay

Verifizierter Reisender

für einen Kurztrip gebucht, sehr nah zum Flughafen und zur Innenstadt, deshalb kurze Transferzeit
Aufenthalt von 2 Nächten im Februar 2018
Antwort von Elena Liman am 23. Feb. 2018
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are sorry if you did not find our hotel to your liking. It would be gratifying to know why you were not satisfied with your accommodation, please share more precious comments. Best Wishes, Elena Liman, Guest Relation Supervisor.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
immer wieder, alles in der nähe, günstig und gut
bin immer geschäftlich dort, einfach und gut, brauche dafür kein Taxi vom Flughafen.
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Elena Liman am 23. Jan. 2018
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay and posting a feedback about your stay. It is very gratifying for us to receive positive comments from our Guests and encourages us to maintain high standards of service. We hope you'll continue to choose our hotel and we look forward to your return. Kind Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.

8/10 – Gut

Jörg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean room
We had a good stay at the WOW Airport Hotel. The comfort and service was good. The staff were friendly with a very good command of English. The airport shuttle was on time. They had a huge breakfast buffet. Our room was clean and the room furnitures were comfortable.
Aufenthalt von 1 Nacht im Oktober 2017
Antwort von Guest Relation Supervisor am 9. Nov. 2017
Dear Valued Guest, We very much appreciate your kind compliments and recommendation, and look forward to welcoming you to stay with us very soon. Kind Regards

8/10 – Gut

Mehmet Emin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2017
Antwort von Guest Relation Supervisor am 27. Okt. 2017
Dear Mehmet Emin, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We hope you'll stay with us again on your next trip to Istanbul. Best Wishes, Elena Liman, Guest Relation Supervisor.

10/10 – Hervorragend

Parvin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2017

10/10 – Hervorragend

Parvin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Solides Hotel in direkter Flughafennähe.
Sauber, ordentlich und professionell. Kostenloser Flughafentransfer.
Antwort von Elena Liman am 12. Dez. 2016
Dear Valued Guest thank you for choosing WOW Airport Hotel for your stay. We are excited to hear that you thoroughly enjoyed your stay with us, and that our accommodations suited your needs perfectly throughout your travels. We hope you'll continue to choose our hotel and we look forward to your return. Kind Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Grundsätzlich zufrieden
Wir wurden immer wieder vom Minibarseevice gestört und die Person versuchte jedes Mal die Tür aufzumachen. Finde ich sehr unangenehm Und unanständig. Ein bisschen mehr Respekt erwarte ich schon!
Antwort von Elena Liman am 12. Dez. 2016
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. With regard to minibar service which disturbed you in the morning, kindly inform you, if you wish to not be disturbed, you can place the “do not disturb” card on the outside of the door. We hope you'll continue to choose our hotel and we look forward to your return. Kind Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
empfelungswert
ich kann nur pozitif bewerten. sehr schöne gemüdliche zimmern und der frühschtücksbüffe wahr hervorragen. Top.
Antwort von Elena Liman am 7. Okt. 2016
Dear Valued Guest, thank you for choosing WOW Istanbul Hotel for your stay. We are excited to hear that you thoroughly enjoyed your stay with us, and that our accommodations suited your needs perfectly throughout your travels. We hope you'll continue to choose our hotel and we look forward to your return. Kind Regards, Elena Liman, Guest Relation Supervisor, WOW Istanbul Hotel.

4/10 – Schlecht

No WOW, Hamburg

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Ich bin enttäuscht
Die Zimmer habe keine Austattung z,b. keine Wasserkocher usw.. Ich habe bisschen mehr erwartet. Sauberkeit auch nicht besonders gut. Ich war vor 2 Jahren auch dort 2 Tage gewohnt damals war auf jedem Fall besser.Ich werde nicht mehr für diesem Preis diesen Hotel Buchen...
Antwort von Elena Liman am 12. Okt. 2016
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay. We very much value your constructive feedback as this allow us to identify points of improvement to further enhance the overall hotel experience for each and every one of our Guests. We are sorry to read that your previous stay has not been satisfactory. Please accept our sincere apology. Your comments have been taken into consideration and will be reviewed with related departments and Management. At WOW family our purpose to renew ourselves every day and improve the quality of our services to a higher level. Guest’s satisfaction is very important to us in striving to provide the best service and to enhance quality of our staff’s performance. We hope to have the chance to host you again in the future. Best Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel ist super gelegen direkt am Flughafen und die Metro ist 50 Meter entfernt. Personal ist sehr aufmerksam!! Immer wieder gern
Antwort von Elena Liman am 7. Okt. 2016
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay. We are excited to hear that you thoroughly enjoyed your stay with us, and that our accommodations suited your needs perfectly throughout your travels. We hope you'll continue to choose our hotel and we look forward to your return. Kind Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.

6/10 – Okay

Ulrich, Frasdorf

Gut: Sauberkeit und Personal & Service
Etwas enttäuschend
Es gibt zwei WOW Hotels - eines in der 5 Sterne Kategorie und eines in der 4 Sterne Kategorie. Ich bin im 4 Sterne WOW gewesen. Das Hotel macht beim Check In einen ganz normalen Eindruck für Hotels dieser Art. Im Zimmer angekommen fällt auf, dass kein echter Schreibtisch vorgesehen ist, mon statt dessen an eine runden Tisch im Zimmer arbeiten soll. Ging besser als es der erste Eindruck vermuten lies. Das Zimmer hat keinerlei Minibar oder Einrichtung um sich einen Tee oder Kaffee zu zubereiten. Der Kühlschrank ist leer geräumt- lediglich 2 Wasser in der Jogurtbecher-Version sind im Zimmer. Da man mich beim Frühstück von der Hotelleitung angesprochen hat, um meine Meinung zu hören, erfuhr ich, dass das Hotel kürzlich seine Preise um ca 20% gesenkt hat und man um Kosten zu sparen die Minibar etc aufgelöst hat. Angeblich soll es in 2 Monaten wieder diesen Sevice geben... Das Hotelrestaurant ist eher eine Bar, es bietet Salate und eher als Fastfood zu bezeichnende Gerichte. Gegenüber der Straße finden sich aber 2 Restaurants und ein Burger King. Das Hotel ist sehr nah am Flughafen, so dass nicht jeder Taxifahrer den Trip macht, bzw einen überhöhten Preis verlangt - Istanbul. Ob das Hotel 4 Sterne verdient hat ist fraglich. Ich weiss nicht ob ich noch einmal dort ein Zimmer buchen würde.
Antwort von Guest Relation Supervisor am 15. Juni 2016
Dear Ulrich, Thank you for staying at WOW Airport Hotel and posting your feedback about it. We very much value your constructive feedback as this allow us to identify points of improvement to further enhance the overall hotel experience for each and every one of our Guests. We are sorry you were not completely satisfied with other services we offer. Your comments have been taken into consideration and will be reviewed with related departments and Management. With regard to complimentary water, allow us to inform we have started to provide 4 cups of complimentary water in every room. Your suggestions about minibar services were passed to our Management. At WOW family our purpose to renew ourselves every day and improve the quality of our services to a higher level. Guest’s satisfaction is very important to us in striving to provide the best service and to enhance quality of our staff’s performance. Hope you will give us another opportunity to welcome you back. Best Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.

10/10 – Hervorragend

ilker

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
hersey cok guzel..
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Oksana Spiridonova, Guest Relation Supervisor am 25. Dez. 2023
Sayın Misafirimiz, değerli yorumunuz için teşekkür ederiz. Otelimiz ile ilgili duyduğunuz memnuniyet bizleri gerçekten çok mutlu etti. Ekibimiz adına bizi tercih ettiğiniz için tekrar teşekkür eder; sizleri yeniden otelimizde ağırlamaktan memnuniyet duyarız.

10/10 – Hervorragend

Alexander

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Oksana Spiridonova, Guest Relation Supervisor am 23. Dez. 2023
Dear Valued Guest, thank you for staying at WOW Airport Hotel and for "high" rating of our service. We are excited to know that you thoroughly enjoyed your stay with us, and that our accommodations suited your needs perfectly throughout your travels. We are looking forward to welcome you soon.Kind Regards.

10/10 – Hervorragend

Mehdi

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Oksana Spiridonova, Guest Relation Supervisor am 19. Dez. 2023
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay. Thank you for "high" rating. We are very pleased that everything in the hotel met your expectations! Guest satisfaction is very important to us as we strive to provide the best service and improve the quality of our staff. We hope you'll continue to choose our hotel for your stay in İstanbul and we look forward to your return. Kind Regards.

6/10 – Okay

Diogo

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 5 Nächten im November 2023
Antwort von Oksana Spiridonova, Guest Relation Supervisor am 20. Nov. 2023
Dear Valued Guest, thank you for taking your time and posting your feedback regarding your recent stay at WOW Airport Hotel. We are sorry that some aspects of your experience did not meet your expectations and you evaluated our hotel at “6”. We are looking forward to another chance to welcome you as our Guest again. Kind Regards.

4/10 – Schlecht

Deniz

Otel eski,dolapta 2 su dışında hiç birşey yok
Aufenthalt von 1 Nacht im November 2023
Antwort von Oksana Spiridonova, Guest Relation Supervisor am 20. Nov. 2023
Değerli Misafirimiz, konaklamanız için WOW Airport Hotel’i tercih ettiğiniz ve vakit ayırıp değerli görüşlerinizi bizimle paylaştığınız için çok teşekkür ederiz. Renovasyon yapılması gerektiği ile ilgili düşünceleriniz yönetim ile paylaşılacaktır. Fakat WOW İstanbul Hotel 5 yıldızlı otelimizin tüm odalarında çay/kahve ikramı mevcuttur, 4 yıldızlı WOW Airport Hotel'imiz kendisini ekonomik bir otel olarak pazarlamaktadır ve bu nedenle odalarında çay/kahve ikramı sunmamaktadır. Odanızda sizlere 1 adet ücretsiz ikram su verilmektedir, daha fazlası için ise dilediğiniz zaman misafir hizmetlerine "0" dan ulaşabilirsiniz. Ekibimiz adına bizi tercih ettiğiniz için tekrar teşekkür ederiz ve bir sonraki İstanbul ziyaretinizde sizi otelimizde tekrar ağırlamaktan memnuniyet duyacağımızı belirtmek isteriz. Saygılarımla.

6/10 – Okay

Anwar

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
Advantage is that its near exhibition area.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Oksana Spiridonova, Guest Relation Supervisor am 30. Okt. 2023
Dear Guest, thank you for choosing WOW Airport Hotel for your stay in İstanbul and for taking time to share your experience during your recent stay. We are pleased that the location of the hotel suits your business needs. We are looking forward to seeing you again on your next visit to İstanbul. Kind Regards.

6/10 – Okay

LUCIANO

Geschäftlich gereist
Gut: Personal & Service
Non si riesce ad avere un taxi devi andare a cercare in altri posti e questo non è piacevole
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Oksana Spiridonova, Guest Relation Supervisor am 17. Okt. 2023
Dear Valued Guest,thank you for sharing your feedback following your recent stay at WOW Airport Hotel.We are very sorry that some aspects of your experience did not meet your expectations. You are right that sometimes when there are many people it can be difficult to order a taxi. Let us kindly to inform you, that our hotel conveniently located near the metro station, so you can easily reach any part of the city. We look forward to welcoming you back whenever your travel needs brings you back to İstanbul!

8/10 – Gut

Abdullah

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nice Hotel
It is nice hotel close to the exhibition halls, restaurants, and coffees. I could not eat in the hotel so I do not know the quality of food.
Aufenthalt von 2 Nächten im September 2023
Antwort von Oksana Spiridonova, Guest Relation Supervisor am 22. Sept. 2023
Dear Valued Guest, thank you for taking the time to write a review regarding your recent stay at WOW Istanbul Hotel. It is very nice to know that you enjoyed hotel's location. Thank you for "high" rating! We are looking forward to seeing you again on your next visit to Istanbul. Kind Regards,

8/10 – Gut

Besire

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Oksana Spiridonova, Guest Relation Supervisor am 10. Juli 2023
Dear Valued Guest,We are so grateful to you for your recent visit to our hotel. We are sorry if some aspects did not meet your expectations. We look forward to hopefully welcome you back soon again.Sincerely,

8/10 – Gut

Yüksel

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Oksana Spiridonova, Guest Relation Supervisor am 23. Juni 2023
Değerli Misafirimiz, konaklamanız için WOW Airport Otel’i tercih ettiğiniz çok teşekkür ederiz. Otelimizdeki konaklamanızdan memnun kaldığınız için çok mutluyuz. Saygılarımızla, Oksana Spiridonova, Guest Relation, WOW Airport Hotel.

10/10 – Hervorragend

ÇINAR

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Oksana Spiridonova, Guest Relation Supervisor am 23. Juni 2023
Değerli Misafirimiz, konaklamanız için WOW Airport Otel’i tercih ettiğiniz çok teşekkür ederiz. Otelimizdeki konaklamanızdan memnun kaldığınız için çok mutluyuz. Saygılarımızla, Oksana Spiridonova, Guest Relation, WOW Airport Hotel.

4/10 – Schlecht

SUAT

Geschäftlich gereist
Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Elena Aksakal, Guest Relation Supervisor am 1. Juni 2023
Değerli Misafirimiz, WOW Airport Otel’i tercih ettiğiniz için çok teşekkür ederiz. Beklentilerinizi tam olarak karşılayamamış olmamız bizi üzdü. Memnuniyetsizliği daha detaylı bizimle paylaşırsınız çok seviniriz. Saygılarımızla, WOW Airport Hotel.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Istanbul . Expo hotel
Overall very nice hotel with professional and friendly staff. Some rooms are a little dated. Excellent for expo location. But nothing else nearby. Taxi required.
Aufenthalt von 5 Nächten im Januar 2023
Antwort von Oksana Spiridonova, Guest Relation Supervisor am 23. Juni 2023
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Oksana Spiridonova, Guest Relation Supervisor, WOW Airport Hotel.

6/10 – Okay

Nader, CUMMING

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The property is in a location within a walking distance from the airport which gives you a peace of mind as you approach your flight day. However, they are shutting down the A/C, and instead placing it in 'fan mode' to fake the patrons and customers that the AC is working. Not the first time but definitely a good pick during the winter.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Oksana Spiridonova, Guest Relation Supervisor am 10. Juli 2023
Dear Valued Guest, Thank you for your stay with us at WOW Airport Hotel. We are delighted to learn of your satisfaction with the hotel’s location. We are sorry to hear that some aspects of your stay were not satisfactory for you. We are looking forward to seeing you again on your next visit to Istanbul. Kind regards!

2/10 – Ungenügend

hayrettin

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Elena Aksakal, Guest Relation am 16. Mai 2023
Değerli Misafirimiz, WOW Airport Otel’i tercih ettiğiniz için çok teşekkür ederiz. Beklentilerinizi tam olarak karşılayamamış olmamız bizi üzdü. Memnuniyetsizliği daha detaylı bizimle paylaşırsınız çok seviniriz. Saygılarımızla, WOW Airport Hotel.