Kent : Residences

« Beautiful cottage, extremely clean and with plenty of facilities… also the bed was really comfortable. Great location in Whitstable!! »

« I booked this back in September, they cancelled by email less than 48 hours before we were due to go, absolutely disgraceful, with no explanation or anything. We had to then try to find somewhere to accommodate 8 people in less than two days over an Easter break. I would advise against booking this.. »

« This place is disgusting and dirty i wouldn't let a dog sleep there its unbelievable how you would put something like this on the site to be rented to the public it's a health hazard and needs removing from hotels.com. »

« Some of the basics were not provided on our stay so really wasn't worth the money. Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that...