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Bewertungen von Red Roof Inn Lenoir

2 out of 5
Red Roof Inn Lenoir
206 Blowing Rock Blvd, Lenoir, NC

Bewertungen

7.4

Gut

196 von insgesamt 792 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
275 von insgesamt 792 Gästebewertungen haben eine Bewertung von 8 - Gut" "
191 von insgesamt 792 Gästebewertungen haben eine Bewertung von 6 - Okay" "
69 von insgesamt 792 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
61 von insgesamt 792 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.6/10

Sauberkeit

7.8/10

Personal & Service

7.0/10

Ausstattung

7.2/10

Zustand der Unterkunft

7.4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Decent Motel
Decent Motel at The main road. It was clean and decently spacious. The breakfast was nothing special but ok.

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This place is clean and safe.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Chirell RediResponse Specialist am 13. Mai 2024
Dear Steven,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lenoir. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean and safe location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

2/10 – Ungenügend

John

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Shower broke
Aufenthalt von 1 Nacht im April 2024
Antwort von Sharma RediResponse Specialist am 4. Mai 2024
Thank you for taking a moment to leave a review, John. The staff and I at the RED ROOF INN LENOIR were disappointed to see your 1/5 score. You indicated that the broken shower dampened your experience. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Your comments have been shared with management in an effort to address your concern.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours,Sharma Red Roof Management RediResponse Specialist

6/10 – Okay

john

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Manager was cool. Sketchy place to stay. Do not recommend for families.
Aufenthalt von 2 Nächten im April 2024
Antwort von Olivia RediResponse Specialist am 23. Apr. 2024
Hello John, Thank you for telling us about your stay at the Red Roof Inn Lenoir. It's great to hear that you found our manager to be cool, despite the property not being to your liking and the other concern mentioned. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

8/10 – Gut

richard

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
supposed to be non smoking room but smelled of old smoke. bed was good. room ok,
Aufenthalt von 1 Nacht im April 2024
Antwort von Kerry-Lee RediResponse Specialist am 15. Apr. 2024
Dear Richard,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LENOIR. Thank you for your kind remarks highlighting that the bed was good. However, you mentioned the room smelled of old smoke. Comments like yours are always an encouragement as we at Red Roof aim to improve on the quality of our guest experiences. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 – Okay

Rodrick

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
Convenient to where we needed to be.
Aufenthalt von 2 Nächten im April 2024
Antwort von Kerry-Lee RediResponse Specialist am 15. Apr. 2024
Dear Rodrick,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LENOIR. Thank you for your kind remarks highlighting our convenience. Comments like yours are always an encouragement as we at Red Roof aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 – Okay

Lisa

The property was fine the area not the best. The worst was the towels and wash cloths , bring your own or stop at Walmart.
Aufenthalt von 1 Nacht im April 2024
Antwort von Carla RediResponse Specialist am 11. Apr. 2024
Dear Lisa,Thank you for taking the time to tell us about your experience at the Red Roof Inn Lenoir. I am glad that you were pleased with our property. However, I was saddened to read that your stay fell short of your expectation due to the situation you described regarding the area of our location was not to your liking as well as the towels and wash cloths. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed here several times. Always clean.
Aufenthalt von 3 Nächten im April 2024
Antwort von Sashauna RediResponse Specialist am 8. Apr. 2024
Dear Steven,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN LENOIR. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 – Hervorragend

Omayra

I have never had a problem with the room or the staff and I've stayed here quite often
Aufenthalt von 4 Nächten im April 2024
Antwort von Sharma RediResponse Specialist am 7. Apr. 2024
Thank you for taking the time to write about experience at the RED ROOF INN LENOIR. Omayra, I am happy to hear we're your choice hotel and you were pleased with your room and our staff. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Omayra, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

8/10 – Gut

Farah

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The stay was affordable.
Aufenthalt von 1 Nacht im März 2024
Antwort von Olivia RediResponse Specialist am 26. März 2024
Thank you, Farah, for telling us about your experience at the Red Roof Inn Lenoir. It's great to hear that your stay was affordable. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

2/10 – Ungenügend

Lori

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Toni-Ann RediResponse Specialist am 20. Feb. 2024
Hello Lori,I sincerely apologize that your stay at our Red Roof Inn Lenoir didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

8/10 – Gut

Devon

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Red Roof Inn Lenoir am 22. März 2024
Hi Devon, Thank you for sharing your thoughts on your recent visit to RED ROOF INN LENOIR.

4/10 – Schlecht

Roger, Hampton

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Red Roof Inn Lenoir am 22. März 2024
Thank you for taking a moment to leave a review, Roger. The staff and I at the Red Roof Inn Lenoir were disappointed to see your 2/5 score following your stay. To understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Adraine Rediresponse Specialist am 9. Jan. 2024
Hello Valued Guest,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LENOIR and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

6/10 – Okay

Robert

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Red Roof Inn Lenoir am 22. März 2024
Thank you for taking a moment to leave a review,Robert

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von LaTunde RediResponse Specialist am 31. Jan. 2024
Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LENOIR and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 – Hervorragend

brandie E

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Xao RediResponse Specialist am 19. Dez. 2023
Thank you for sharing your 5/5 rating with us, Brandie. Our staff at the Red Roof Inn Lenoir was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

2/10 – Ungenügend

Zackery

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
True review
The front desk clerk was rude. Allowed drug dealers to stay for weeks at a time. People are allowed to make noise complaints during the day even if ur outside ur room in the parking lot. I would avoid this drug hotel at all costs
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Xao RediResponse Specialist am 19. Dez. 2023
Dear Zackery,We are sorry to hear your recent experience at the Red Roof Inn Lenoir did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concerns, as this is not Red Roof's standard.We appreciate your business and truly value your feedback. We wish you all the best in your future travels.Sincerely,Red Roof Management

10/10 – Hervorragend

Tiffany

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Chirell RediResponse Specialist am 10. Dez. 2023
Dear Tiffany,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lenoir and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Redroof appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

2/10 – Ungenügend

Rajagopal

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im November 2023
Antwort von Red Roof Inn Lenoir am 22. März 2024
Thank you for taking a moment to leave a review, Rajagopal. The staff and I at the Red Roof Inn Lenoir were disappointed to see your 1/5 score following your stay. To understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us. Sincerely,

10/10 – Hervorragend

Linzee

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love it
Aufenthalt von 2 Nächten im November 2023
Antwort von Toni-Ann RediResponse Specialist am 5. Dez. 2023
Hello Linzee,Thank you for your review of our Red Roof Inn and letting us know that you loved your experience. As we work hard too provide comfortable stays, your comments are really appreciated. We hope to see you again soon. Sincerely,Red Roof Management

8/10 – Gut

Alejandra

Aufenthalt von 3 Nächten im November 2023
Antwort von Sharma RediResponse Specialist am 20. Dez. 2023
Hello Alejandra, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN LENOIR and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 – Hervorragend

Walter

Aufenthalt von 2 Nächten im November 2023
Antwort von Toni-Ann RediResponse Specialist am 6. Dez. 2023
Hello Walter,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

10/10 – Hervorragend

Steve

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms were clean and staff was friendly.
Aufenthalt von 2 Nächten im November 2023
Antwort von Kerry-Lee RediResponse Specialist am 17. Nov. 2023
Hello Steve,I am happy to read your stay was enjoyable here at the RED ROOF INN LENOIR. It was delightful to hear the rooms were clean and our friendly was staff. We truly appreciate your positive remarks given. Our primary goal at Red Roof is focused on providing superior level of service and accommodations at the best value and it was joy to have achieved that with your stay.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

John

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well lit parking lot, clean rooms, very nice stay...
Aufenthalt von 2 Nächten im November 2023
Antwort von Kerry-Lee RediResponse Specialist am 12. Nov. 2023
Hello John,I am happy to read you had a very nice stay here at the RED ROOF INN LENOIR. It was rewarding to hear you were pleased with our well lit parking lot and the clean rooms. We truly appreciate your kind remarks. Our primary goal at Red Roof is geared towards providing a superior level of service and accommodations at the best value and it was joy to have achieved that with your stay. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Erin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best for the cost.
We stayed her for one night while driving through. We use inexpensive hotels for our budget and we understand we might not get the best, however this hotel exceeded our expections. The outside can look like ypur basic inexpensive hotel but the inside is updated and very nice. We will definitely be staying her again, if in the area.
Aufenthalt von 1 Nacht im November 2023
Antwort von Kerry-Lee RediResponse Specialist am 9. Nov. 2023
It is so rewarding to read that we exceeded your expectations Erin. Thank you for your comments after your stay at the RED ROOF INN LENOIR. You highlighted our very nice updates. Our primary goal at Red Roof is geared towards providing a superior level of service and accommodations at the best value and it was joy to have achieved that with your stay. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit as our Valued Guest.Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

6/10 – Okay

Suzanne

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Oshane RediResponse Specialist am 4. Nov. 2023
Hello Suzanne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LENOIR and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

10/10 – Hervorragend

Linzee

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Kerry-Lee RediResponse Specialist am 3. Nov. 2023
It is so rewarding to read that you had a 5-star stay with us Linzee. Thank you for your comments highlighting your nice stay at the RED ROOF INN LENOIR. Our primary goal at Red Roof is geared towards providing a superior level of service and accommodations at the best value and it was joy to have achieved that with your stay.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 – Gut

Teresa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Just right for the price
Great stay. Room updated and clean. Great service… when we asked for extra towels, they came in less than 10 minutes!!! The breakfast was ok. I am always looking for more protein and the closest thing was a microwave egg and sausage croissant. Overall the town was quaint, the beds were comfy and I give it a 4/5
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Kerry-Lee RediResponse Specialist am 1. Nov. 2023
Dear Teresa, It is truly disappointing to see that we at the RED ROOF INN LENOIR were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service and we strive to give you the best experience at the best value. So it was great to read the clean updated rooms, the great service you received and the comfortable beds were highlights to your stay. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests and we are thrilled to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel.Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was very clean. Check-in was easy.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Kerry-Lee RediResponse Specialist am 30. Okt. 2023
Dear Steven, It is so wonderful to see that we at the RED ROOF INN LENOIR were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insights commending the easy check in process and our clean room. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

2/10 – Ungenügend

Leslie

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Gabrielle RediResponse Specialist am 15. Nov. 2023
Thank you for taking a moment to leave a review, Leslie. The staff and I at the Red Roof Inn Lenoir were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 – Okay

Kimberly

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Not a horrible stay but not the best.
Room was not filthy but could have been cleaned better. Area around toilet needed to be wiped down. There appeared to be blood on the bathroom door. The light switches were nasty. Floors needed mopping. No hair dryer or iron/ironing board. It was noisy and wonder if maybe they allow folks to live there. A lady came to our door a little after 9 about checkout??? Checkout was until 11:00. Bed was clean and comfortable. Shower was nice.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Kerry-Lee RediResponse Specialist am 24. Okt. 2023
Dear Kimberly,Thank you for you participation in our guest survey, after your experience with us at the RED ROOF INN LENOIR. Though it was good to hear your room was clean, the bed was clean and comfortable and the shower was nice, you however mentioned some concerns. You indicated unclean light switches and toilet area, no hair dryer or iron or ironing board and noise disturbance from other guests. Know that your voice is of tremendous importance to us and we value your comments which will help us to continuously improve our services and make our guest experiences better. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

10/10 – Hervorragend

Krissia Johanna

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Kerry-Lee RediResponse Specialist am 12. Nov. 2023
Hello Krissia, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN LENOIR. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 – Okay

Jessica

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Wedding Weekend
We stayed in the front rooms facing the main road and you hear everything! No noise from other rooms at all, however anything out front you might as well be sitting outside. We had family that stayed on backside of hotel and they said they heard nothing so it makes a difference where your at. Our bed was very hard, took 2 days to recover from body being jacked up. Room was clean, nice updates, friendly service, easy check-in and check-out
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Kerry-Lee RediResponse Specialist am 22. Okt. 2023
Dear Jessica, Thank you for your review and your scoring regarding your stay at the RED ROOF INN LENOIR. We are happy to hear your room was clean, our staff provided friendly service and the check in and out process as easy. Our apologies for the uncomfortable beds you indicated and the noise disturbance. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests and we are sorry to have partially achieved that with your visit. Comments like yours are always an encouragement as we aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest and we appreciate your business. Thank you for your feedback. All the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 – Hervorragend

A

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
it was nice
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Abigail Red Roof Management RediResponse Special am 19. Okt. 2023
Dear Valued Guest,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lenoir and I appreciate your 5/5 score following your stay. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

10/10 – Hervorragend

Earl

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Kerry-Lee RediResponse Specialist am 9. Nov. 2023
Hello Earl, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN LENOIR. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 – Gut

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Was very clean and was just what was described it would be.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Linton Red Roof Management Rediresponse Specialist am 17. Okt. 2023
Hi Robert,Thank you for sharing your thoughts on your recent visit to RED ROOF INN LENOIR. I was happy to read that our clean hotel met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Our team at Red Roof look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

8/10 – Gut

Candy

Gut: Sauberkeit und Personal & Service
It was nice. Ask always for the building of the back the front ones are near the street and is a lot of noise.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Linton Red Roof Management Rediresponse Specialist am 17. Okt. 2023
Dear Candy,Thank you for telling us about your recent visit to RED ROOF INN LENOIR. It's good to read that you had nice experience. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof ManagementRediresponse Specialist

6/10 – Okay

Cory

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Great customer service, the first room bathroom sink wouldn't stop running, second room toilet seat was broken, no lamp shade on one of the lights, one of the beds sounds like thunder any time you get up or down. They did fix toilet seat the next morning but did not bother to even empty the garbage, let alone tidy up anything else, we're pretty easy usually but at least take out a full garbage. The people at the front desk were lovely and the rooms look good, think they're going to probably pull it all together into nice little place to stay.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Linton Red Roof Management Rediresponse Specialist am 17. Okt. 2023
Dear Cory,Thank you for telling us about your recent visit to RED ROOF INN LENOIR. It's good to read that you were fond of our front desk staff. However, you indicated that there was no lamp shade, the noise disturbance from your bed and the other concerns hindered you experience. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof ManagementRediresponse Specialist

10/10 – Hervorragend

Valarie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Kerry-Lee RediResponse Specialist am 15. Okt. 2023
Dear Valarie, We at the RED ROOF INN LENOIR are thrilled to have earned your perfect scoring of 10/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

4/10 – Schlecht

Amalendu

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tis hotel is nothing but a low quality motel, Nonsmoking room smells terrible. for a coffe you have to walk to other building through outside and terrible breakfast and coffe.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Kerry-Lee RediResponse Specialist am 16. Okt. 2023
Thank you for sharing, Amalendu. The team at the RED ROOF INN LENOIR were saddened to know that your stay was not ideal, as reflected in your 2/5 score. You made mention of some of the hindrances to your stay which included the unpleasant smelling room and the fact that you had to walk too far for the poor breakfast you highlighted. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for bringing up your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 – Gut

Stephanie

Gut: Sauberkeit und Zustand der Unterkunft
The check in/check out process was very easy.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Linton Red Roof Management Rediresponse Specialist am 10. Okt. 2023
Dear Stephanie,Thank you for telling us about your recent visit to RED ROOF INN LENOIR. I was happy to read that our easy check-in and check-out process met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. Our team at Red Roof look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

6/10 – Okay

Rob

Mit der Familie gereist
Gut: Personal & Service
Property staff were nice and check in was easy and convenient. Room was modern but smelled like smoke. The next morning my eyes were burning. There was mold on the bathroom ceiling. Sheets didn’t look clean. But the major issue was that some of the guests were loud all night, coming and going in a very loud vehicle, bringing another back to the room with them to which we could hear their “activity” at 4 am. Needless to say, we didn’t get much sleep and left extremely early the next morning.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Linton Red Roof Management RediResponse Specialist am 10. Okt. 2023
Dear Rob,Thank you for telling us about your recent visit to RED ROOF INN LENOIR. I was happy to read that our modern room and nice staff met your expectations. However, you indicated that the condition of the ceiling and the other concerns highlighted hindered your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.I do hope that you will return to any of our other Red Roof brand locations in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

6/10 – Okay

Elaine

Gut: Personal & Service
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Linton Red Roof Management RediResponse Specialist am 10. Okt. 2023
Hello Elaine,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LENOIR and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof ManagementRediResponse Specialist

2/10 – Ungenügend

Amanda

Aufenthalt von 1 Nacht im September 2023
Antwort von Kerry-Lee RediResponse Specialist am 30. Okt. 2023
Hello Amanda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LENOIR and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

2/10 – Ungenügend

Beth

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bugs in the rooms Air did not work Just the worst stay ever
Aufenthalt von 2 Nächten im September 2023
Antwort von Recordo Red Roof Management Rediresponse Speciali am 5. Okt. 2023
Dear Beth,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LENOIR. It's saddening to hear that your stay with us was less than ideal due to the indicated insect encounter and faulted AC. Please know that Red Roof does value your business and will take your comments into consideration so that we may improve our customers experience.Please know that Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 – Gut

Brian

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the quiet, the clean room and the varied continental breakfast.
Aufenthalt von 2 Nächten im September 2023
Antwort von Devorine Red Roof Management am 29. Sept. 2023
Hi Brian,I appreciate your comments regarding your recent stay at the Red Roof Inn Lenoir. I am thrilled that you found our location quiet, clean and you were pleased with our breakfast. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Craig

Geschäftlich gereist
Aufenthalt von 1 Nacht im September 2023
Antwort von Devorine Red Roof Management am 28. Sept. 2023
Thanks for sharing this perfect rating following your stay at Red Roof Inn Lenoir, Craig. It's great to see you enjoyed your experience, resulting in a 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2023
Antwort von Devorine Red Roof Management am 27. Sept. 2023
Dear Valued Guest!Thank you for rating your recent stay. Red Roof values you as our guest and welcome your 4/5 score. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing Red Roof Inn Lenoir. We hope we have the opportunity to see you again in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Katherine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Devorine Red Roof Management am 25. Sept. 2023
Thank you for rating your recent stay, Katherine. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof aims to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing Red Roof Inn Lenoir. We hope we have the opportunity to see you again in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist