Hôtel près de Liberty Park, Rockford, Rockford

« Everything was was amazing! »

« Hôtel à rénover dans zone commerciale en déclin. Proche de la rivière mais aucun accès. Aucune terrasse. Impossible d'ouvrir les fenêtres dans les chambres pour aérer. Chambres humides. Piscine petite, trouble et peu accueillante. Petit déjeuner très mauvais. A éviter »

« Poor breakfast options. We had to go elsewhere and pay for a better breakfast. I would not have minded paying more for a good breakfast at the hotel. One day they forgot to clean our room, they say because we had a no disturb sign at the door, bit this was not true. »

« It was late evening when I arrived, and I was exhausted, so it was my own fault that I did not check the room thoroughly before I brought all of my belongings in (which should not be necessary, but it is these days). But I discovered a partially used soap and opened shampoos in the bathroom, and there was were numerous hairs on my pillowcase. The room had NOT been thoroughly cleaned! To her credit, the hotel clerk did offer me another room, but because it was so late and I was so tired and had...

« The breakfast was not up to par with price of the room. The room was not cleaned every day. For the asking price per night the room should be cleaned everyday. Very disappointing! »

« They are in process of renovation but that didn't affect our stay. Comfy clean breakfast was very good. Lots of options. It is more than a 2 min walk to the Hard Rock. .6 miles. Actually more like 15 but very doable. All in all a great place. »

« Bon choix chambre spacieuse et accueillante »

« Great location, super clean, all working amenities, great breakfast; and it all started with Brittany at the front desk! »

« Our room was huge and the beds were very comfortable! »

« La reception »

« Bien situé . Restaurant varié pas très loin »

« This hotel charges for parking and we got an additional charge for a "restaurant room charge" that was not indicated on the booking information. So the cost of the room listed on Expedia ended up being less than what we paid. I was not happy about the additional charges. »

« Only thing was the room was supposed to be ready at 3 PM and it was closer to 330 otherwise everything was very nice »

« Poor customer service ALL AROUND! 4 different staff members could not resolve either of the issues I had!! »

« Nice property. »

« This place was extremely unclean. Door locks were not functional. Fixtures and furniture were broken. Plumbing and wiring was faulty. Walls, linens, and blankets were stained. Smoke detector had been removed and the while place smelled like cigarettes. Underside of mattress was stained and showed evidence of previous bedbug infestations. Definitely not up to code. »