Fassade der Unterkunft

Bewertungen von Independente Bica

4 out of 5
Independente Bica
91 Rua de São Paulo, Lisbon

Bewertungen

9.2

Wunderbar

89 von insgesamt 130 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
28 von insgesamt 130 Gästebewertungen haben eine Bewertung von 8 - Gut" "
9 von insgesamt 130 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 130 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 130 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.6/10

Sauberkeit

9.6/10

Personal & Service

8.8/10

Ausstattung

9.4/10

Zustand der Unterkunft

9.4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Eva

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Location to explore the city
Aufenthalt von 3 Nächten im April 2024
Antwort von Luís Soares | Front Office Manager am 29. Apr. 2024
Dear Eva,Thank you so much for your wonderful review of your days in Independente Bica.We loved having you here with us.Our team members are waiting for your next visit!Muito obrigado!

10/10 – Hervorragend

Bettina, Ottobrunn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles gut
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Luís Soares | Front Office Manager am 9. März 2024
Dear Bettina,Thank you very much for your wonderful review of your recent stay with us.Kindly,

10/10 – Hervorragend

Anja, Tirschenreuth

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Junges Hotel in super Lage. Fußläufig ist alles erreichbar und man hat für Sightseeing und Ausflüge die perfekte Ausgangslage. Personal sehr nett und alles sehr sauber.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Luís Soares | Front Office Manager am 11. Feb. 2024
Dear Anja,Thank you so much for your wonderful review of your recent stay at Independente Bica.These reviews are the ones that makes us work even harder everyday to give our guests the best stay possible in Lisbon!Looking forward to welcome you once again.Kindly,

10/10 – Hervorragend

Daniel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr guter Standort, schönes Zimmer, gutes Essen und sehr freundliches Personal.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von FO | Independente Bica am 30. Okt. 2023
Dear Daniel,Thank you very much for taking the time to provide us with your feedback.We are really happy to know that you enjoyed your stay with us.Hope to see you again soon!Best Regards,Ana SantosFront Office Supervisor

8/10 – Gut

Claude Oliver

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr freundliches Personal! Zimmer klein, aber praktisch. Frühstück könnte besser sein.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von FO am 28. Okt. 2023
Dear Claude,Thank you very much for staying at Independente Bica.We take pride in the hospitality we deliver and we become very proud by reading such great words.We also appreciate your constructive suggestion about breakfast, which we will take into account for those who decide to stay with us in future stays. Best regards,Ana SantosFront Office SupervisorIndependente Bica

6/10 – Okay

Bernhard

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Eigentlich genial gelegen und sehr schön. Klimaanlage pustet allerdings genau in Richtung Bett. War für uns unangenehm, allerdings kann man das Fenster nachts nicht aufmachen, da eigentlich durchgängig (also auch nachts) Lärm auf der Straße ist. Die Müllcontainer sind direkt an der Straße und werden auch bis weit in die späte Nacht geleert bzw. werden von den Anwohnern gefüllt. Direkt um die Ecke sind etliche Kneipen, die nachts bis in die Morgenstunden auch wirklich laut sind. Auch bei geschlossenen Fenstern ist es laut. Das Frühstück würde ich nicht wieder buchen, da immer das Gleiche (Auswahl continental oder asian) und für 20 € definitiv zu teuer. Weniger Schnick Schnack und dafür mehr und Auswahl. Dann lieber in eins der netten Kaffees um die Ecke und dort frühstücken. Ist eigentlich schade, weil das Hotel, die Räumlichkeiten wirklich schön und das Personal auch sehr freundlich sind.
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von Luís Soares | Front Office Manager am 20. Okt. 2023
Dear Bernhard,Thank you for taking some of your time to review your recent stay with us.We are happy to konw that you the simpathy of our staff and our rooms were a positive point of your review.On the other hand, we are not so happy to know that our breakfast options did not meet your preferences.Regarding the noise, all our rooms are equiped with double glazed windows and we provide ear plugs to our most sensitive guests.Best regards,

10/10 – Hervorragend

David Sinan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very cozy and lovely designed rooms. A highlight was the open daylight bathroom with adjacent French balcony. Service and staff always impeccable. Hotel in ideal location: walking distance to Baixa/Alfama (ancient city). Connection to public transport close-by (Station Cais do Sodré). 5 of 5.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Luís Soares | Front Office Manager am 17. Okt. 2023
Dear David,We are glad to know that your stay at Independente Bica was 5 out of 5.We take pride on the hospitality we deliver and we become very proud by reading such a wonderful review.Looking forward to welcome you back!

8/10 – Gut

Drago

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im September 2023
Antwort von FO am 2. Okt. 2023
Dear Drago,Thank you very much for the score you gave us.We are really happy to know that you enjoyed your stay with us.Hope to see you again soon!Best Regards,Ana SantosFront Office Supervisor

10/10 – Hervorragend

Vincent

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Luís Soares | Front Office Manager am 12. Mai 2024
Dear Vincent,Thank you very much for such a great review of your recent stay at Independente Bica.We are very happy to know that you have enjoyed your time with us.Kind regards,

10/10 – Hervorragend

Christine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Luís Soares | Front Office Manager am 7. Mai 2024
Dear Eduardo,Thank you for such a wonderful review of your recent stay at Independente Bica!See you soon!Kindly,

10/10 – Hervorragend

Raoudha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im April 2024
Antwort von Luís Soares | Front Office Manager am 6. Mai 2024
Dear Raoudha,Thank you for such a wonderful review of your recent stay at Independente Bica!See you soon!Kindly,

10/10 – Hervorragend

Michèle

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Ana Santos | Front Office Supervisor am 30. Apr. 2024
Dear Michèle,Thank you so much for your wonderful review of your stay at Independente Bica.We will be here waiting for your next visit.Muito obrigada!

10/10 – Hervorragend

Rachel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Luís Soares | Front Office Manager am 29. Apr. 2024
Dear Rachel,Thank you so much for your wonderful review of your stay at Independente Bica.We will be here waiting for your next visit.Muito obrigado!

10/10 – Hervorragend

Melanie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have absolutely nothing negative to say about this property. We stayed for 3 nights and then 1 additional night at the end of our trip to Lisbon. The welcome drinks were wonderful, the food in the restaurant including the included breakfast is fresh and delicious. The rooms are extremely clean and comfortable. The location is excellent and is located within walking distance to old town Lisbon and around the corner from the Time Out Market. Very easy to catch a cab or a car. But the best thing about this property is the staff. Extremely friendly, lovely, professional, happy to help in any way. I cannot recommend this property enough and we’ll be staying here again when we come back.
Aufenthalt von 1 Nacht im April 2024
Antwort von Luís Soares | Front Office Manager am 21. Apr. 2024
Dear Melanie,MUITO OBRIGADO for such kind words!No words can describe how our team members feel to have guests like you!See you soon!

10/10 – Hervorragend

Quoc Dung

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La qualité du menu (fraîcheur et saveur) et la gentillesse du personnel
Aufenthalt von 6 Nächten im April 2024
Antwort von Ana Santos | Front Office Supervisor am 13. Apr. 2024
Olá Quoc Dung,Thank you very much for your kind review! We're delighted to hear that you enjoyed the quality of our menu, with an emphasis on freshness and flavor.We take great pride in sourcing the finest ingredients to ensure a memorable dining experience for our guests.Furthermore, it's wonderful to know that our staff's friendliness made a positive impact on your visit. Providing exceptional service with a warm and welcoming attitude is at the core of what we do, and we're thrilled that it resonated with you.We look forward to welcoming you back again soon.Obrigada!

10/10 – Hervorragend

Wei Hao

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property was clean, staff were very friendly and helpful. Only complaint is that hot water tends to run out when everyone is using it at peak hours. Would stay here again.
Aufenthalt von 4 Nächten im März 2024
Antwort von Luís Soares | Front Office Manager am 11. Apr. 2024
Dear Wei,Thank you for your review of Independente Bica.We are sorry for the small issue regarding the hot water, as it is solved right now.We will be here waiting for your next visit!

8/10 – Gut

Angela

Aufenthalt von 4 Nächten im März 2024
Antwort von Luís Soares | Front Office Manager am 29. Apr. 2024
Dear Angela,Thank you so much for your great review of your days in Independente Bica.Muito obrigado!

2/10 – Ungenügend

ibrahim

Aufenthalt von 2 Nächten im April 2024
Antwort von Luís Soares | Front Office Manager am 29. Apr. 2024
Dear Ibrahim, You should be ashamed of scoring us 1 out of 5 when you sweared and offended our team members.Please note that you will be reported by your misbehaving.

10/10 – Hervorragend

Brenda, Montreal

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Returned per car rental and Stayed here 2 nights end March. Location is great, right in the middle of the action, near the water and just around the corner from time out Market. High quality windows made our room very quiet.
Aufenthalt von 2 Nächten im März 2024
Antwort von Luís Soares | Front Office Manager am 4. Apr. 2024
Dear Brenda,Thank you very much for such a beautiful review of your recent stay at Independente Bica.Thank you for pointing out our almost perfect room sound isolation, for a good night of sleep, even being in Lisbon City Centre.We loved having you here.Hope to see you again in a near future.Best regards,

2/10 – Ungenügend

Sarah Jane

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
As long as you don’t have issues, all fine. As soon as issues arise, you are on your own! Every morning you’d need to wait 15 minutes (at best) for a waiter to come and take your order and serve coffee. In room there were no standard comforts (milk/sugar/coffee?), no vanity kits. It’s more like a hostel, not a 4 star hotel. The reception is the restaurant, so as soon as you walk in you’re pretty much in the kitchen.
Aufenthalt von 4 Nächten im März 2024
Antwort von Luís Soares | Front Office Manager am 16. Apr. 2024
Dear Sarah,Our guests are never on their own, as we have team members 24 hours, 7 days a week, 365 days per year.Our guests do not need to wait that long (at best) to tell us that they are enjoying their breakfast when our team is present during breakfast time or any time of the day at our Bica-San Restaurant.All rooms are equipped with coffee, water, tea and plenty of sugar. Inside the bathroom you can find shoe mit, vanity kit, shampoo, shower gel, conditioner, body lotion, hand soup and much more.We have an hostel in Lisbon, up in Príncipe Real.And last but not least, our reception is not near the kitchen, as we have our bar in between.We are here, every day of the year, to give some sense of reality to this kind of reviews.Obrigado!

4/10 – Schlecht

Varughese

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Luís Soares | Front Office Manager am 19. Apr. 2024
Dear John,Thank you for your review.I would love to know more about your stay, as we had a negative score without any reasons pointed out.

10/10 – Hervorragend

Mabel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Honestly a great place to stay at. Great location and customer service. Warmly welcomed and brought up to our room. We were able to leave our luggage with them on our last day while we explored and when we came back they already knew who we were and which luggage was ours before we even spoke to them! Highly highly recommend.
Aufenthalt von 4 Nächten im März 2024
Antwort von Luís Soares | Front Office Manager am 26. März 2024
Dear Mabel,Thank you for taking some of your time to do such a great review of your recent stay at Independente Bica.We are very happy to know that we were a great part of your trip to Lisbon and you will recommend us! Looking forward to welcome you soon again.Kindly,

10/10 – Hervorragend

Juliana

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic location! Super easy and trendy. Loved it!
Aufenthalt von 2 Nächten im März 2024
Antwort von Luís Soares | Front Office Manager am 23. März 2024
Dear Juliana,Thank you so much for your wonderful review of your recent stay at Independente Bica!We are very happy to know that you have loved our concept!Kindly,

10/10 – Hervorragend

Shelby, Surrrey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent for our needs but very noisy ar night from the restaurants in area. Disturbed our sleep each night.
Aufenthalt von 1 Nacht im März 2024
Antwort von Luís Soares | Front Office Manager am 22. März 2024
Dear Shelby,Thank you so much for your lovely review of your recent stay with us.As we are in Lisbon City Centre, is quite difficult to have complete silence, but our rooms are all equipped with double glazed windows and we provide earplugs inroom for the most sensitive guests.Muito obrigado!

10/10 – Hervorragend

Emerose

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
VIP access is denied by hotels. Very noisy area especially the streets. Can be heard inside your room. Very clean. No lobby. Restaurant around the area are excellent. Time out market a minute walk from this hotel. Landmarks are also very close
Aufenthalt von 6 Nächten im März 2024
Antwort von Luís Soares | Front Office Manager am 17. März 2024
Dear Emerose,Thank you for choosing Independente Bica for your Lisbon journey.Best regards,

10/10 – Hervorragend

Xiaoning

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Tiffany

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love this hotel! Great location and amazing staff. Everyone was friendly and very helpful! Only 1 complaint…we could hear the people above us stomping! So many restaurants to walk to but you must eat at the hotel restaurant! It was honestly the best meal we had during our trip. I wish I could remove our servers name because she is fabulous!
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Luís Soares | Front Office Manager am 9. März 2024
Dear Tiffany,Thank you so much for your great review of Independente Bica.We are very happy to know that you extremely enjoyed your time with us, having the best meal of your trip at our restaurant!Our team works hard to have reviews like this one!Kindly,

10/10 – Hervorragend

Luis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hôtel excellent, bien placé près du centre de lisbonne. Bon confort et excellent petit déjeuner international où japonais qui était compris dans le prix. Chambre confortable sur le thème du japon, avec bouteille de rosé mateus offerte a notre arrivée. Je recommande cet hôtel.
Aufenthalt von 5 Nächten im März 2024
Antwort von Luís Soares | Front Office Manager am 8. März 2024
Dear Luis,We are very happy to know that you fully enjoyed your recent stay at Independente Bica.Looking forward to welcoming you back.Kindly,

10/10 – Hervorragend

Alicia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The customer service is excellent, I would like to make mention of Nicole who was great.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Luís Soares | Front Office Manager am 20. Feb. 2024
Dear Alicia,Thank you so much for your wonderful review of your recent stay at Independente Bica.Our superstar Nicole is super happy for such a mention!Thank you!!!Kindly,

10/10 – Hervorragend

Mattias

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Luís Soares | Front Office Manager am 11. Feb. 2024
Dear Matthias,Thank you very much for your great review of your recent stay at Independente Bica.Hope to see you soon!Best regards,

10/10 – Hervorragend

Amy

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing location. Design of hotel is nice but if using a family room the bunk beds are incredibly high up with minimal guards for small children. We had a 6 yr old who moves around a lot in her sleep, it was fine but we were quite anxious in case she fell.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Ana Santos | Front Office Supervisor am 26. Jan. 2024
Olá Amy,Thank you for taking the time to review your recent stay at Independente Bica.We are happy to know that you enjoyed your stay with us. We are looking forward to welcoming you back.Kindly,

10/10 – Hervorragend

Osamu

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
今回夫婦で宿泊しました。長時間のフライトで早朝にリスボンに到着しました。その事情を察してくれて、かつ部屋がAvailableという理由から朝9:00過ぎにチェックインをさせてくれました。どのスタッフも若くフレンドリーでとても親切な対応をしてくれました。シャワールームも清潔でお湯も熱く、シャワーの勢いも強くとても快適なシャワータイムでした。ベッドの布団と枕がとても心地よく熟睡できました。地下鉄の駅やスーパーマーケットにも近く、平坦な立地なので、とても動きやすく利便性に富んでいました。窓のシェードの上げ下ろしの作動が2度故障しましたが、すぐに修理対応をしてくれました。二段ベッドの使用にも問題はありませんでした。総合的にコストパフォーマンスに優れているホテルだと思います。また利用したいホテルです。
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Ana Santos | Front Office Supervisor am 17. Jan. 2024
Dear Osamu,Thank you for your fabulous review of your recent stay with us!Our staff is our most important asset and we are very proud to read such comments regarding them.We are happy that our location was perfect for you to discover Lisbon!We are looking forward to your next visit.Muito obrigada!

10/10 – Hervorragend

Kira

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Vender meget gerne tilbage!
Virkelig pænt og rent hotel. Værelset var ikke super stort, men rigtigt godt udnyttet. Venligt og hjælpsomt personale Beliggenheden er helt sublim!
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Ana Santos | Front Office Supervisor am 8. Jan. 2024
Dear Kira,Thank you very much for your kind words describing your stay at Independente Bica.We take pride in the hospitality we deliver and making wonderful memories with those who visit us, it is a feeling of mission accomplished.We are looking forward to welcome you again!Kindly,

8/10 – Gut

Roberto

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ottima struttura con personale giovane e molto centrale .
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Ana Santos | Front Office Supervisor am 3. Jan. 2024
Olá Roberto,Thank you for taking the time to review your recent stay at Independente Bica.We are happy to know that you enjoyed your stay with us. We are looking forward to welcoming you back.Kindly,

10/10 – Hervorragend

Alex

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Ana Santos | Front Office Supervisor am 31. Dez. 2023
Dear Alex,It was a real pleasure to host you at Independente Bica.I hope you enjoyed your time here with us. We are looking forward to welcoming you back soon.Kindly,

8/10 – Gut

Barbara

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Newly remodeled hotel.very nice.dark hair woman,chubby, showed me the room.no phone number to call front desk.told her that I had been call,she said it was a paper of info she gave me..nope she failed to tell me how to open drawers with handles.couldnt find hairdryer.another man helped me. Woman was agressive toward me.argued with me about phone #. Very unpleasant after a great visit lovely hotel
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Luís Soares | Front Office Manager am 20. Dez. 2023
Dear Barbara,Thank you for your review of your stay.I am very sad to read your review description, as she was the same woman that helped during all your Check-In process: called your previous Hotel and Taxi Company regarding your lost credit card, helped with all your bags and explained you all the information inroom, helping you as well to search for a TV movies channel. I felt you very upset during your whole stay with us, in each point of contact with you and also with our staff members. Hope that your stay in our lovely hotel had a positive impact in your Lisbon stay.Kindly.

10/10 – Hervorragend

Lun

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoy our stay. The room is very modern and clean, the front desk is very nice and help. There are a lot of attractions and good restaurants nearby.
Antwort von Luís Soares | Front Office Manager am 19. Dez. 2023
Dear Lun,Thank you for taking some of your time to review your recent stay at Independente Bica.We are happy to know that you really enjoyed your stay with us. Hope that you and your daughter enjoyed the room upgrade .Looking forward to welcome you back.Kindly,

8/10 – Gut

Hunter

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Luís Soares | Front Office Manager am 13. Dez. 2023
Dear Hunter,It was a real pleasure to host you at Independente Bica.Hope you enjoyed your time here with us. Looking forward to welcome you back soon.Best regards.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The staff were welcoming, friendly and helpful. The hotel is very clean and the beds comfortable. Great location.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Luís Soares | Front Office Manager am 10. Dez. 2023
Dear Sean,Thank you very much for your kind words describing your stay at Independente Bica.We take pride in the hospitality we deliver and making wonderful memories on those who visit us, it is a feeling of mission accomplished.Looking forward to welcome you again!Kindly.

10/10 – Hervorragend

Kimberley, Miami

Gut: Ausstattung
Staying here was the absolute highlight of our visit in Lisbon. Do not hesitate, book it! Great rooms, even better staff and ideal location.
Aufenthalt von 3 Nächten im November 2023
Antwort von Luís Soares | Front Office Manager am 5. Dez. 2023
Dear Kimberley,Thank you for your amazing review on your recent stay with us.We are very happy that you enjoyed your time with us while in Lisbon. Hope to see you again very soon!Kindly,

10/10 – Hervorragend

Brooke

Aufenthalt von 1 Nacht im November 2023
Antwort von Luís Soares | Front Office Manager am 23. Dez. 2023
Dear Brooke,It was a real pleasure to host you at Independente Bica.Hope you enjoyed your time here with us. Looking forward to welcome you back soon.Kindly

8/10 – Gut

Luisa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent customer service and conveniently located. Room was small but neat and clean.
Aufenthalt von 4 Nächten im November 2023
Antwort von Luís Soares | Front Office Manager am 29. Nov. 2023
Dear Luisa, Thank you for your review of your recent stay at Independente Bica. We are happy to know that our location was great for your Lisbon Trip and you had a great time with our Team members. We are sad to hear that our room size did not meet your needs, although you enjoyed the cleanliness. Thank you once again. Kind regards,

8/10 – Gut

CARLOS E

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Localização excelente. Quarto pequeno para duas pessoas com malas grandes.
Aufenthalt von 1 Nacht im November 2023
Antwort von Luís Soares | Front Office Manager am 28. Nov. 2023
Caro Carlos,Obrigado pela avaliação da sua estadia no Independente Bica.Foi um prazer recebê-los cá!Até uma próxima.Com os melhores cumprimentos,

2/10 – Ungenügend

Marc

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
At the beginning I didn’t want to say anything because I told myself I will never go there again and doesn't worth it. We arrived in Lisbon after a red eye flight at 11am. We were tired and traveled with kids. I asked If we could get the room but they said it was not ready but we could walk a little bit and they will text us when ready, as they are asking the housekeeping for a rush cleaning of the room. We took a long 4h walk, waiting for the message that never came. We finally returned at the hotel and I asked if the room was ready and they were almost angry at me and told me to wait because even if we were supposed to get it at 3pm this doesn’t mean we will. Finally we got the room and we tried to rest but at 7pm the housekeeper got into the room for no reason. When she realized we were there she ran out. The next three days nobody cleaned the room. We were not provided with the free water or coffee they said we will get. Now, five days after we left I got an email from the front desk of the hotel telling me I will be charged 26euros for a bottle of Mateus we took from the minibar. First of all there was never a bottle of alcohol in the room, second, we couldn’t have consumed it because our religion doesn’t allow us to consume any alcohol. I looked on internet and a bottle of Mateus wine is 8euros. So my advise, think twice before booking this hotel
Aufenthalt von 3 Nächten im November 2023
Antwort von Luís Soares | Front Office Manager am 4. Dez. 2023
Dear Marc,It is so odd to read such a review, especially when I personally asked you several times during your stay if everything was going well and you always answered in a positive way. You never mentioned anything about the water or coffee, even at breakfast time, when you thought it was included in your reservation but you have reserved in a room only basis.The housekeeper entered your room at 7 pm to perform the Turndown service and after that, you placed the Do Not Disturb sign on the door for the rest of your stay.As per DND procedure, nobody is allowed to enter the room besides the guests.We are open-minded and guest-focused at Independente Bica, caring for each other and always pleasant to anyone who reaches or visits us. We try our best to accommodate our guest's needs, even for the ones that arrive very early as a family with teenagers like you were, demanding for an early check-in way before the 3 pm check-in time.If you decide to visit Lisbon again, WE at Independente Bica will be happy to welcome you again.Best regards,

8/10 – Gut

Jake

Mit einer Gruppe gereist
Gut: Personal & Service und Zustand der Unterkunft
Nice hotel and staff. Both the Continental and Japanese breakfasts were delicious and filling. There was a small bloodstain on one of our bedsheets which made me question when they were last changed or how they were cleaned, but otherwise the room was clean. We were in a room with a bunkbed where you had to climb up a vertical set of shelving to get to the top bunk; I was confident I would be able to do this but after so many times I still felt nervous after a week going up and down as there's little grip or anywhere to hold onto to pull you up, because of this a chair at the bottom would of been nice to be able to sit our lounge in when in the room but not quite ready to sleep, without having to disturb the other person's bed at the bottom. I never take anything from the fridge/mini-bar, but I did notice some of the prices were quite extortionate for people who were interested; a pot of Japanese ramen was 4-5 times the price of what it costs for me at home; same brand and product.
Aufenthalt von 6 Nächten im November 2023
Antwort von Luís Soares | Front Office Manager am 19. Nov. 2023
Dear Jake,Thank you for reviewing your stay at Independente Bica.We are happy to read those beautiful words about our staff and that you have enjoyed our both breakfast options.We took our cleaning measures very seriously and we want to apologize for any inconvenience that we might have caused during your stay. We are working on a better solution to climb for the upper bunk bed. Hope you overall enjoyed your stay.Best regards,Luís SoaresFront Office Manager

10/10 – Hervorragend

Plevisita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Luís Soares | Front Office Manager am 19. Nov. 2023
Dear Plevisita,Hope you enjoyed your time here at Independente Bica. Looking forward to welcome you back soon.Best regards,Luís SoaresFront Office Manager

8/10 – Gut

orlando virginio

Aufenthalt von 6 Nächten im November 2023
Antwort von Luís Soares | Front Office Manager am 18. Nov. 2023
Caro Orlando,Obrigado pela sua avaliação ao Independente Bica.Ficamos à espera de uma próxima visita.Com os melhores cumprimentos,

10/10 – Hervorragend

Gabriel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel staff was amazing. Very friendly and always greeted you with a friendly smile. Would definitely come back. Obrigado.
Aufenthalt von 5 Nächten im November 2023
Antwort von Luís Soares | Front Office Manager am 18. Nov. 2023
Dear Gabriel,Thank you very much for your lovely review.We are very happy to read your review and we want to thank for your lovely words regarding our team!Kind regards,

10/10 – Hervorragend

Rene Galicia

Great!
Aufenthalt von 1 Nacht im November 2023
Antwort von Luís Soares | Front Office Manager am 18. Nov. 2023
Dear Rene,It was a real pleasure to host you at Independente Bica.Hope you enjoyed your time here with us. Looking forward to welcome you back soon.Best regards,

10/10 – Hervorragend

Paul

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Helpful staff, nice and clean rooms, great location in the city.
Aufenthalt von 3 Nächten im November 2023
Antwort von Luís Soares | Front Office Manager am 17. Nov. 2023
Dear Paul,It was a real pleasure to host you at Independente Bica.Glad to know that our staff, room cleanliness and location were a great part of our stay.Looking forward to welcome you back soon.Best regards,