Dear Michael,Thank you for your comments in regards of your recent stay with us. We are happy to hear you have enjoyed your stay with us and please rest assured, your concerns regarding issues in the bathroom will be passed on to our hotel team. We do hope to welcome you back again, on your next trip to London!Kind Regards, Brigida, Reservations Agent

Dear Torsten,Thank you for leaving us a review about your recent stay. We are sorry about the issues you have experienced during your stay. We hope your first experience will not deter you from choosing us again for your next stay in London.Kind Regards, Brigida, Reservations Agent

Dear Harry,Thank you for taking the time to review our property at DoubleTree by Hilton Kensington. We are glad to hear you have enjoyed your stay with us, especially the location and the breakfast. We are sorry about the issues you have experienced, but please rest assured, that we will pass on your feedback to our hotel team, to rectify the shortfalls you have outlined. We do hope to welcome you back to our property soon, for your next stay in London.Kind Regards, Brigida, Reservations Agent

Dear Denise Margarete,Thank you for your kind words about the stay you had at our property. We are sorry to hear you had problems with the Air Conditioning, as this is because of the refurbishment we are undergoing at the moment. We hope you will choose us for your next trip to London, as we look forward to welcome you back!Kind Regards,BrigidaReservations Agent

Dear Sonja,Thank you for your review and your feedback on your most recent stay, I am glad that our location was convenient throughout your stay. I am however sorry to read that you were not given the right customer service as we always strive to give our best service to our guest and give the best first impression, this has been raised to the relevant team. In regards to the Air con It is being refurbished until mid December and we are sorry that it effected your stay. We hope you can give us a second chance on your next trip to London!

Dear Robert,Thank you for taking the time to review our property in regards of your recent stay. We are happy to hear you have enjoyed your stay with us, especially our friendly staff. Rest assured, we will pass on your comments/concerns to the relevant departments to rectify the shortfalls you have outlined. We do hope to welcome you back, sometime in the not too distant future!Kind Regards, Brigida, Reservations Agent

Dear Paul,Thank you for taking the time to review our property at Hilton Double Tree Kensington - We welcome all feedback for the betterment of our product and services. We hope that you can accept our apologies for any inconvenience we may have caused you and hope you will consider staying with us in the future. Kind Regards,

Dear Anna, Thank you very much for taking the time to share your scores regards to your recent stay with us. At Doubletree by Hilton Kensington we are committed to meeting and indeed exceeding the expectations of all our guests. As a valued customer of DoubleTree by Hilton, your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores. We look forward to welcoming you back to DoubleTree by Hilton Kensington very soon! Kind Regards,

Dear Gemma,Thank you for taking the time to review our property at Hilton Double Tree Kensington - We are saddened that we have not meet your expectations during your stay and we hope that you can accept our apologies for any inconvenience we may have caused you. Please rest assured that I will directly pass on your comments/concerns to the departments to rectify the shortfalls that you have outlined. Once again please do accept our apologies for the inconveniences we may have caused.Kind Regards,

Dear Amy,Thank you for your feedback in regards of your recent stay at DoubleTree by Hilton Kensington. We can see from your scores, that you have thoroughly enjoyed your stay with us and we are delighted to hear that. Rest assured, we will share your scores with the hotel team. We look forward to welcoming you back again, in the not too distant future!Kind Regards, Brigida, Reservations Agent

Dear Danielle,Thank you for leaving us a review in regards of your recent stay at DoubleTree by Hilton Kensington. We are delighted to hear you have enjoyed your stay with us. Rest assured, I will share you scores with the hotel team, who will be encouraged by your positive feedback. We look forward to welcoming you back, sometime in the near future!Kind Regards, Brigida, Reservations Agent

Dear Janet,Thank you very much for taking the time to share your scores regards to your recent stay with us. At Doubletree by Hilton Kensington we are committed to meeting and indeed exceeding the expectations of all our guests. As a valued customer of DoubleTree by Hilton, your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores. We look forward to welcoming you back to DoubleTree by Hilton Kensington very soon! Kind Regards,

Dear Matthew,Thank you very much for taking the time to share your scores regards to your recent stay with us. At Doubletree by Hilton Kensington we are committed to meeting and indeed exceeding the expectations of all our guests. As a valued customer of DoubleTree by Hilton, your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores. We look forward to welcoming you back to DoubleTree by Hilton Kensington very soon! Kind Regards,

Dear Midiam Conrado,Thank you for sharing your review in regards of your recent stay at DoubleTree by Hilton London Kensington. We are pleased to hear you have enjoyed your stay with us. In particular, the location of the property. Rest assured we will share your scores with our hotel team, who will be encouraged by your positive feedback. We look forward to welcoming you back soon, for your next trip to London!Kind Regards, Brigida, Reservations Agent

Dear Kam,Dear Martin,Thank you very much for taking the time to share your scores regards to your recent stay with us. At Doubletree by Hilton Kensington we are committed to meeting and indeed exceeding the expectations of all our guests. As a valued customer of DoubleTree by Hilton, your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores. We look forward to welcoming you back to DoubleTree by Hilton Kensington very soon! Kind Regards,DovileReservations Agent

Dear Michael,Thank you very much for taking the time to share your scores in regards to your recent stay with us. At Doubletree by Hilton Kensington we are committed to meeting and indeed exceeding the expectations of all our guests and your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores. We look forward to welcoming you back to DoubleTree by Hilton Kensington very soon!Kind Regards, Brigida, Reservations Agent

Dear Kristoffer,Thank you for taking the time to share your scores regards to your recent stay with us. Guest, from your scores I can see you were not fully satisfied with your stay. Would you be able to shed some light on how we can improve? Thank you once again, I look forward to hearing from you. Kind Regards,

Dear Shane,Thank you very much for taking the time to provide the ratings for our services and facilities. At DoubleTree by Hilton Kensington, it is our philosophy to ensure that we provide our guests with the highest standards of product at all times. We are delighted to hear your have enjoyed your stay with us. Rest assured that I will share your scores with the hotel team. We do hope to welcome you back to our hotel very soon, on your next trip to London!Kind Regards, Brigida, Reservations Agent

Dear Annmarie,Thank you very much for taking the time to share your scores regards to your recent stay with us. At Doubletree by Hilton Kensington we are committed to meeting and indeed exceeding the expectations of all our guests. As a valued customer of DoubleTree by Hilton, your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores. We look forward to welcoming you back to DoubleTree by Hilton Kensington very soon! Kind Regards,

Dear Lolith,Thank you very much for taking the time to share your scores regards to your recent stay with us. At Doubletree by Hilton Kensington we are committed to meeting and indeed exceeding the expectations of all our guests. As a valued customer of DoubleTree by Hilton, your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores. We look forward to welcoming you back to DoubleTree by Hilton Kensington very soon! Kind Regards,

Dear Chiara,Thank you for taking the time to leave us a review in regards of your recent stay at DoubleTree by Hilton London Kensington. We are happy to hear you have enjoyed your stay with us, especially the location of the property and our friendly staff. Rest assured, your feedback will be passed on to our hotel team, who will be encouraged by your positive scores. We look forward to welcoming you back again, for your next trip to London!Kind Regards,BrigidaReservations Agent

Dear Wai,Thank you for taking the time to review our property at Hilton Double Tree Kensington - We are saddened that we have not meet your expectations during your stay and we hope that you can accept our apologies for any inconvenience we may have caused you. Please do not hesitate to reach out to us via email for further investigation and allowing us the opportunity to make it right for you.Kind Regards,

Dear Lynn,Thank you very much for taking the time to share your scores regards to your recent stay with us. At Doubletree by Hilton Kensington we are committed to meeting and indeed exceeding the expectations of all our guests. As a valued customer of DoubleTree by Hilton, your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores. We look forward to welcoming you back to DoubleTree by Hilton Kensington very soon! Kind Regards,

Dear James,Thank you for taking your time to review our property at DoubleTree by Hilton Kensington.First and foremost, we hope you can accept our sincerest apologies for the inconveniences caused to you and your family during your stay. We deeply regret that your experience fell short of your expectations, and we appreciate you bringing these concerns to our attention. Rest assure your comments will be passed on to the rightful departments and managers. I will be also contacting you directly on this matter to help ease out the unpleasant experience.I do hope that events on this occasion will not adversely affect your impression of Doubletree by Hilton Kensington. Kind Regards,DovileReservations Agent

Dear Jonathan,Thank you for taking the time to review our property in regards of your recent stay. At DoubleTree by Hilton Kensington, we are committed to meeting and indeed exceeding the expectations of all our guests and your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores. We look forward to welcoming you back to our hotel, sometime in the not too distant future!Kind Regards, Brigida, Reservations Agent

Dear James,Thank you for taking your time to review our property at DoubleTree by Hilton Kensington. Firstly, I would like to sincerely apologize for the quality of service we have provided. Please rest assure I will be sharing your feedback with our departments to investigate this further.Thank you for bringing to our attention the details, that matter. Once again, please do accept our apologies for the inconveniences caused and we do hope that events on this occasion will not adversely affect your impression of Doubletree by Hilton Kensington.Kind Regards, Brigida, Reservations Agent

Dear Alvona,Thank you for taking the time to review our property at DoubleTree by Hilton London Kensington. We are delighted to hear you have enjoyed your long stay with us and that everyone from our staff you have encountered has been helpful and friendly. At Doubletree by Hilton Kensington we are committed to meeting and indeed exceeding the expectations of all our guests and your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. We look forward to welcoming you back for your next trip to London, as your home away from home!Kind Regards, Brigida, Reservations Agent

Dear Salman,Thank you very much for taking the time to share your scores regards to your recent stay with us. At Doubletree by Hilton Kensington we are committed to meeting and indeed exceeding the expectations of all our guests. As a valued customer of DoubleTree by Hilton, your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores. We do hope to welcome you back to Doubletree by Hilton Kensington very soon!Kind Regards,

Dear Maria,Thank you for taking the time to share your experience about your recent stay here at DoubleTree by Hilton Kensington.We are glad to hear that you had a wonderful stay with us. It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores. We do hope to welcome you back to Doubletree by Hilton Kensington very soon!Kind Regards,

Dear Guest,Thank you very much for taking the time to provide the ratings you have provided for our services and facilities. It is our philosophy to ensure that we provide our guests with the highest standards of product at all times. Rest assured that I will share your scores with the hotel team. If you have any additional information with regards to the service you received, your comments would be greatly appreciated as they do help us maintain the high standards that we strive to achieve. We do hope to welcome you back to Doubletree by Hilton Kensington very soon and I remain at your disposal for any future assistance.Kind Regards,

Dear Lauren,Thank you very much for taking the time to share your scores regards to your recent stay with us. At Doubletree by Hilton Kensington we are committed to meeting and indeed exceeding the expectations of all our guests. As a valued customer of DoubleTree by Hilton, your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores. We look forward to welcoming you back to DoubleTree by Hilton Kensington very soon! Kind Regards,

Dear Carina,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.We do hope that upgrade to an apartment for your whole stay helped to retrieve the unpleasant experience on your first day in our hotel. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Kind Regards,

Dear Matthew,Thank you very much for taking the time to provide the ratings you have provided for our services and facilities. It is our philosophy to ensure that we provide our guests with the highest standards of product at all times. Rest assured that I will share your scores with the hotel team. If you have any additional information with regards to the service you received, your comments would be greatly appreciated as they do help us maintain the high standards that we strive to achieve. We do hope to welcome you back to Doubletree by Hilton Kensington very soon and I remain at your disposal for any future assistance.Kind Regards,

Dear Lucy,Thank you very much for taking the time to provide the ratings you have provided for our services and facilities, as well as more details on your stay. It is our philosophy to ensure that we provide our guests with the highest standards of product at all times. Rest assured that I will share your scores with the hotel team.Your notes will help us to continue improve our quality of service and rooms. We do hope to welcome you back to Doubletree by Hilton Kensington anytime soon!Kind Regards,

Dear Sofia,Thank you very much for taking the time to provide the ratings you have provided for our services and facilities. It is our philosophy to ensure that we provide our guests with the highest standards of product at all times. Rest assured that I will share your scores with the hotel team. We do hope to welcome you back to Doubletree by Hilton Kensington very soon and we remain at your disposal for any future assistance.Kind Regards,

Dear Jad,We would like to sincerely apologize for the numerous issues you encountered during your recent stay at DoubleTree by Hilton Kensington. We deeply regret that your experience fell short of your expectations, and we appreciate you bringing these concerns to our attention. Please allow us to address each issue and assure you that we are taking immediate steps to rectify the situation. First and foremost, we apologize for the lack of cleanliness in your room. We understand how uncomfortable it must have been, especially after long travels. Our system shows as dates has been adjusted accordingly, however my sincerest apologies for probable misunderstanding. Please rest assured that we are diligently working to resolve listed problems as quickly as possible to prevent any further inconvenience to our guests. Thank you for bringing these matters to our attention, and we look forward to restoring your trust in our hotel.Kind Regards,

Thank you very much for taking the time to share your scores regards to your recent stay with us. At Doubletree by Hilton Kensington we are committed to meeting and indeed exceeding the expectations of all our guests. Your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores. We look forward to welcoming you back to DoubleTree by Hilton Kensington very soon!Kind Regards, Brigida, Reservations Agent

Dear Fabrice,Thank you for taking your time to review our property at DoubleTree by Hilton Kensington.First and foremost, we hope you can accept our sincerest apologies for the inconveniences caused to you and your family during your stay, as well as lack of safe in the room. We deeply regret that your experience fell short of your expectations, and we appreciate you bringing these concerns to our attention. Rest assure your comments will be passed on to our maintenance team regards the mentioned issue. I do hope that events on this occasion will not adversely affect your impression of Doubletree by Hilton Kensington. Kind Regards,

친애하는 이광진 고객님,시간을 내어 DoubleTree by Hilton Kensington 호텔을 검토해 주셔서 감사합니다. 특히 호텔의 위치에 만족하셨다니 저희도 기쁩니다. 안심하십시오, Wi-Fi 연결에 관한 귀하의 의견을 유지 관리 팀에 전달하겠습니다. 가까운 시일 내에 런던으로의 다음 여행을 위해 다시 오신 것을 환영합니다!감사합니다,브리기다예약 대리인

Dear Rajeevan,We would like to sincerely apologize for the numerous issues you encountered during your recent stay with us.We deeply regret that your experience fell short of your expectations, and we appreciate you bringing these concerns to our attention. Please allow us to address each issue and assure you that we are taking immediate steps to rectify the situation. First and foremost, we apologize for the window not closing properly in your room, we understand how uncomfortable it must have been, especially considering the cold weather. Our heating system is eco friendly, which causes for it to go automatically to energy saving mode during the night. Regards the other mentioned issues via cleanliness and TV turning on by itself - rest assure we have passed on these comments to our rightful departments, to investigate the matter further.Please rest assured that we are diligently working to resolve this problem as quickly as possible to prevent any further inconvenience to our guests. Thank you for bringing these matters to our attention, and we look forward to restoring your trust in our hotel.Kind Regards

Dear Jennifer,Thank you very much for taking the time to share your scores regards to your recent stay with us. At Doubletree by Hilton Kensington we are committed to meeting and indeed exceeding the expectations of all our guests. As a valued customer of DoubleTree by Hilton, your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores. We look forward to welcoming you back to DoubleTree by Hilton Kensington very soon!Kind Regards,