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Bewertungen von Hilton Garden Inn London Heathrow Terminal 2 and 3

3.5 out of 5
Hilton Garden Inn London Heathrow Terminal 2 and 3
Heathrow T2, Hounslow, England

Bewertungen

8.8

Hervorragend

2087 von insgesamt 3485 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
904 von insgesamt 3485 Gästebewertungen haben eine Bewertung von 8 - Gut" "
282 von insgesamt 3485 Gästebewertungen haben eine Bewertung von 6 - Okay" "
111 von insgesamt 3485 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
101 von insgesamt 3485 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.4/10

Sauberkeit

9.0/10

Personal & Service

8.6/10

Ausstattung

9.0/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Vanessa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
5 minutes walk from Terminal 2, very friendly and helpful staff. Expected more from the breakfast selection (compared to hotels I'd stayed in in London it was a bit disappointing), comfy beds and spacious, clean room. Great view of the runway from the upper floor 👍
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 3. Apr. 2024
Dear Vanessa Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

6/10 – Okay

Annika

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Really bad bed
Aufenthalt von 1 Nacht im März 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 1. Apr. 2024
Dear Annika Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

8/10 – Gut

Karl Heinz, Kaiserslautern

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 26. Dez. 2023
Dear Karl Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Hilton Garden Inn is committed to providing high-quality customer service to all our guests. We hope to see you again soon.We look forward to welcoming you back during your future visits to the UK.Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Thomas

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 16. Okt. 2023
Dear Thomas Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Lilian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 30. Sept. 2023
Dear Lilian , Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Kerstin

Aufenthalt von 1 Nacht im April 2023

8/10 – Gut

Gerd

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Alles gut
Preislich absolut okay für die Nähe zum Airport. So entfällt das Taxi. Dafür aber immerhin beschränkte Einkaufsmöglichkeiten im Terminal. Insgesamt sauber und praktisch
Aufenthalt von 2 Nächten im Februar 2023

8/10 – Gut

Toivo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very Convenient
Getting into the hotel was a bit weird, as from the ground level you have to go up two flights to get to the reception. All was clean and relatively modern, high floor runway view was great. Tea kettle tripped the room breaker, but maintenance fixed it quickly. The hotel is very convenient to Terminal 2, you have to walk through the car park, or an air bridge depending on which level of the terminal you're on. Breakfast was also quite good, full English with various healthier options as well.
Aufenthalt von 1 Nacht im Februar 2023

10/10 – Hervorragend

Gerd

Aufenthalt von 1 Nacht im Februar 2023

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2022

10/10 – Hervorragend

Martina

4/10 – Schlecht

Lukas

Aufenthalt von 1 Nacht im Oktober 2022

6/10 – Okay

Gregory

Geschäftlich gereist
Gut: Personal & Service
Aufenthalt von 1 Nacht im Oktober 2022

10/10 – Hervorragend

Carmen Johanna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2022

10/10 – Hervorragend

Wolfgang

Aufenthalt von 1 Nacht im Juni 2022

6/10 – Okay

Anton

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2021

8/10 – Gut

Martin

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2021

8/10 – Gut

Michael

Aufenthalt von 1 Nacht im September 2021

8/10 – Gut

Rainer

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2021

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Practical
Good location next to Terminal 2. Nice room and shower room, comfortable bed. Very quiet.
Aufenthalt von 1 Nacht im Juli 2021

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2021
Antwort von Front Desk am 4. Juli 2021
Dear guest, thank you for taking a moment to share your experience. kind regards

8/10 – Gut

Martin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2021
Antwort von Front Desk am 9. Juni 2021
Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Gut

Luisa Chun Yen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location of this property is convenient. It has a nice view of the run way. Staff CLOFA is very friendly.
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Kalyanbhai

Mit dem Partner gereist
Gut: Zustand der Unterkunft
The property location close to the airport
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Neil

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and ideal for an early flight. The entrance was not so easy to navigate when coming out of terminal 3 exit - led down some sort of service road thanks to google maps - but apart from that - very good.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 4. Mai 2024
Dear Neil Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Hilton Garden Inn is committed to providing high-quality customer service to all our guests. We hope to see you again soon.We look forward to welcoming you back during your future visits to the UK.Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Gary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location for catching a flight! Excellent service The roof top bar and restaurant give excellent views of the airport
Aufenthalt von 1 Nacht im März 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 4. Mai 2024
Dear Gary Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Ruben

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Great place to stay during long lay overs.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 3. Mai 2024
Dear Ruben Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Paul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff, nice room and the bar on the 14th floor give great views of arriving and departing aircraft.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 3. Mai 2024
Dear Paul Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Jane

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
New hotel and rooms are nice. Really liked the rooftop bar and the food was great.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 3. Mai 2024
Dear Jane Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

6/10 – Okay

Gillian

Gut: Sauberkeit
Loved that it was in the terminal. Did not like the fact that I paid a lot of money for a room where the tv did not work and the fridge/cooler was also not working
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 3. Mai 2024
Dear Gillian Thank you for taking the time to share your feedback. We ‘re deeply disappointed to hear about the challenges you experienced during your time with us. We will definitely take your feedback and put forth to higher management so we can serve you better in future.We look forward to welcoming you back during your future visits to the UK.Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Robert

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place to stay while traveling through Heathrow.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 3. Mai 2024
Dear Robert Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Russell

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic stay will stay again if will fly from Heathrow again
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 3. Mai 2024
Dear Russell Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

RUSSELL, Medford

Mit der Familie gereist
Gut: Zustand der Unterkunft
We booked our last night at the Hilton since it is a nice hotel and we had an early flight. It is a quick ramp down to the terminal and excellent time saver. Staff were all friendly and helpful with nice room
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 3. Mai 2024
Dear Russell Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

8/10 – Gut

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
A very convenient hotel when doing an overnight layover at Heathrow. An expensive option but one has to decide if the convenience is worth it. Two minutes from baggage pickup and likewise when checking in for your next flight. With a decent restaurant.
Aufenthalt von 1 Nacht im April 2024
Antwort von Damian am 2. Mai 2024
Dear John,Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 – Gut

Grant, Brighton

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was excellent. Modern, clean, good toiletries, great bed. Blackout and soundproofing were both excellent. It could have used a coffee maker rather than just a kettle but that was fine. WiFi average but worked. Food and drink is overpriced for what you are getting - £18 for a cocktail, £25 for a burger, £11/£12 for a wine etc. Staff were nice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Damian am 2. Mai 2024
Dear Grant,Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 – Gut

Helen

Convenient
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Damian am 2. Mai 2024
Dear Helen,Thank you for taking the time to give us a review. WWe look forward to welcoming you back during your future visits to the UK.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location close to airport. Comfortable room.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Damian am 2. Mai 2024
Dear Michael,Thank you for taking the time to give us a review. We look forward to welcoming you back during your future visits to the UK.

10/10 – Hervorragend

Nadia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was amazing and helpful. Very convenient for a short layover. Breakfast was average, can’t complain.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 1. Mai 2024
Dear Nadia Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

8/10 – Gut

Karl

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel only exists as a place to stay for an early flight out of Heathrow or a stay between flights. Rooms are clean and comfortable, but you’re sort of trapped in the hotel. My wife and I had dinner in the restaurant- both the service and food were very good - the food prices were very high for the options available- but you know that going in. Best part - for terminals 2 and 3 - it’s a short easy walk with luggage to both terminals- and that’s the reason you stay at this hotel.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 1. Mai 2024
Dear Karl Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

4/10 – Schlecht

Simon

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Food at restaurant was terrible and overpriced. Convenient location at Heathrow, but very noisy mechanical sounds (pipes banging)? Industrial laundry machine nearby maybe( kept us from sleeping for the few hours we had to sleep before our flight)
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 30. Apr. 2024
Dear Simon Thank you for taking the time to share your feedback. We ‘re deeply disappointed to hear about the challenges you experienced during your time with us. We will definitely take your feedback and put forth to higher management so we can serve you better in future.We look forward to welcoming you back during your future visits to the UK.Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Amanda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 30. Apr. 2024
Dear Amanda Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Georgiy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 29. Apr. 2024
Dear Georgly Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Elizabeth

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 30. Apr. 2024
Dear Elizabeth Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

SACHIKO

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good location
Aufenthalt von 2 Nächten im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 29. Apr. 2024
Dear Sachiko Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

M A

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 30. Apr. 2024
Dear Senders Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

8/10 – Gut

Isik

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 30. Apr. 2024
Dear Isik Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

LORI

Gut: Ausstattung
Front desk was amazing. Young man was pleasant and informative and respectful of our time crunch. Quite room and well suited.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 29. Apr. 2024
Dear Lori Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

8/10 – Gut

William

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Adjacent to Terminal 2 Heathrow.... not much else around...
Aufenthalt von 2 Nächten im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 29. Apr. 2024
Dear William Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Melvin

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Not
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 29. Apr. 2024
Dear Melvin Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Jenny

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 29. Apr. 2024
Dear Jenny Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager