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Bewertungen von Sonesta Maho Beach All Inclusive Resort Casino & Spa

4 out of 5
Sonesta Maho Beach All Inclusive Resort Casino & Spa
1 Rhine Road, Maho Bay, Lowlands

Bewertungen

8.0

Sehr gut

681 von insgesamt 1570 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
431 von insgesamt 1570 Gästebewertungen haben eine Bewertung von 8 - Gut" "
226 von insgesamt 1570 Gästebewertungen haben eine Bewertung von 6 - Okay" "
117 von insgesamt 1570 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
115 von insgesamt 1570 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.6/10

Sauberkeit

8.0/10

Personal & Service

8.0/10

Ausstattung

8.2/10

Zustand der Unterkunft

8.0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Thorsten

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sint Marteen
Unkompliziert und angenehm
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Sonesta Resorts Sint Maarten am 25. Dez. 2021
Dear Thorsten, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 – Hervorragend

Neionie Shelley

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beach
Aufenthalt von 4 Nächten im April 2024

10/10 – Hervorragend

Barvins

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing
Aufenthalt von 4 Nächten im April 2024

10/10 – Hervorragend

Jennifer

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The food is 10/10. I ate soo much on this trip. The staff is also amazing. Everyone was very friendly. I forgot my coat and they made the process of getting it shipped back easy. I will definitely return here. Amazing experience.
Aufenthalt von 5 Nächten im April 2024

10/10 – Hervorragend

carline

Mit dem Partner gereist
Such a beautiful and well kept property. Would definitely recommend. 5 stars
Aufenthalt von 6 Nächten im April 2024

8/10 – Gut

Kilsia J

Gut: Sauberkeit und Zustand der Unterkunft
For the most part, very nice stay and love the taste of the food….Loved that! I didn’t like when arrived and I went to the restaurant for lunch. I arrived at 3:30 at the restaurant and the Dominican girl didn’t welcome us. Instead, she sent us to the snack bar. She said the place was closed for food and in reality it was not the time. The place for lunch closes at 3:45. I said I was going to report her. And immediately she let us in for lunch. That was not nice at all. Thank you for having the place so clean.
Aufenthalt von 5 Nächten im April 2024

10/10 – Hervorragend

Yajaira

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Taylor

Gut: Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024

8/10 – Gut

William

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Fiorela Richardson am 30. Apr. 2024
Dear William,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

6/10 – Okay

Louchen Lera

Mit einer Gruppe gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Average stay. I was there for a week. Waited 3 days for staff to fix my leaking AC. Had to place towels down daily for the dripping water. On day 4, maintenance came and fixed the AC. Staff in buffet restaurant were not friendly. Only the greeter for the buffet and bartenders were friendly. The food is average.
Aufenthalt von 4 Nächten im April 2024
Antwort von Fiorela Richardson am 30. Apr. 2024
Dear Louchen Lera,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

6/10 – Okay

Anita

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit
There are pros and cons with the party but let me start with the pros: beautiful beach, food was great and plenty of options for younger kids to eat , drinks were mediocre but nothing you wouldn't expect from an all-inclusive. Now the cons: customer service is just ok. There are just a few staff members who actually love their jobs and are great and others who are just plain nasty. Jorina front desk as I checked out just looked unfriendly and not even a " thank you I hope you enjoyed your stay". She took the towel cards and printed my receipt after I asked her for one and didn't say anything after that. Kennedy also gave my son a hard time going into the teen zone to play a little basketball (even though there was no one in there). It's a ridiculous policy to not allow kids to come in. I have a well behaved 6 year old who was bummed out. The kid's Beach Club is a babysitting club that also restricts kids from just coming in to play. Its more of a drop your kid off so parents can get drunk, I was not about to leave my kid. The kid's pool needs more maintenance and it smells moldy and dirty. The general pool is too deep for smaller kids to have fun so definitely not kid-friendly. Pool bartender I am not sure of his name but his attitude sucked. Please hire a more customer service oriented staff!
Aufenthalt von 5 Nächten im April 2024
Antwort von Fiorela Richardson am 30. Apr. 2024
Dear Anita,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Crystal

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There are not many resorts that I would visit again for various reasons but I would definitely come back here. The staff are truly friendly and accommodating. I had a great vacation here and look forward to returning when Sint Maarten upgrades their airport because standing on line for immigration in the heat is not it. This resort met all of my needs and I’m happy I chose it.
Aufenthalt von 4 Nächten im April 2024
Antwort von Fiorela Richardson am 27. Apr. 2024
Dear Crystal,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 – Okay

Matthew

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Food was just okay as there are a bunch of options to pick from. Breakfast buffet is the best thing. Biggest mistake was not booking ocean point abd staying away from all the kids. Room was really bad. AC did not work and we called someone up to check on it and even after he changed the temp still was not cold enough. Sheets were dirty as well as stains on the wall (not sure what they were) overall 7 out of 10. Would try the adults only ocean point if I ever came back
Aufenthalt von 4 Nächten im April 2024
Antwort von Fiorela Richardson am 27. Apr. 2024
Dear Matthew,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Julius S

Mit der Familie gereist
Great stay
Aufenthalt von 4 Nächten im April 2024
Antwort von Fiorela Richardson am 27. Apr. 2024
Dear Julius S,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 – Okay

Glenda

Room was not that clean, one of the day I stayed, I have to asked to clean it otherwise they would have not clean it Toilet bowl was black, apparently not well cleaned for months or years… I asked to be cleaned and they did but obviously you can tell they cleaned but it has been like for too long to be able to be cleaned at one time
Aufenthalt von 6 Nächten im April 2024
Antwort von Fiorela Richardson am 27. Apr. 2024
Dear Glenda,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

8/10 – Gut

Jermaine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Fiorela Richardson am 27. Apr. 2024
Dear Jermaine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 – Okay

Crystalchannel Bernice, Gastonia

Verbesserungswürdig: Sauberkeit
Aufenthalt von 5 Nächten im April 2024
Antwort von Fiorela Richardson am 27. Apr. 2024
Dear Crystal Channel,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

8/10 – Gut

Rohini

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I can visit the hotel again
Aufenthalt von 3 Nächten im April 2024
Antwort von Fiorela Richardson am 27. Apr. 2024
Dear Rohini,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Hervorragend

Paul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean
Aufenthalt von 4 Nächten im April 2024
Antwort von Fiorela Richardson am 23. Apr. 2024
Dear Paul,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

2/10 – Ungenügend

Pedro, North Plainfield

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
The staff was absolutely horrible! Rude, disrespectful, and non accommodating. I will never recommend this resorts
Aufenthalt von 1 Nacht im April 2024
Antwort von Fiorela Richardson am 23. Apr. 2024
Dear Pedro,Greetings from the Sonesta Maho Beach Resort Casino and Spa.We regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Martin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I enjoyed my stay and I hope to visit again soon
Aufenthalt von 4 Nächten im April 2024
Antwort von Fiorela Richardson am 23. Apr. 2024
Dear Martin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 – Okay

Taramati

Mit der Familie gereist
We stayed in room 861, there is loud music across the street all night until 3 am
Aufenthalt von 3 Nächten im April 2024
Antwort von Fiorela Richardson am 23. Apr. 2024
Dear TaramatiGreetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Sharne’

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our stay, very beautiful property with helpful staff. Loved our stay and had a good time.
Aufenthalt von 3 Nächten im April 2024
Antwort von Fiorela Richardson am 23. Apr. 2024
Dear Sharne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everyone is very friendly and make you feel comfortable
Aufenthalt von 4 Nächten im April 2024
Antwort von Fiorela Richardson am 24. Apr. 2024
Dear William,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
NA
Aufenthalt von 5 Nächten im April 2024
Antwort von Fiorela Richardson am 23. Apr. 2024
Dear William,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

4/10 – Schlecht

Nellie

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
There is a club attached to the hotel and the music is loud and it plays till 4 AM. The staff at the hotel we’re not helpful with the situation. The hotel is dirty, noisy, and poorly run. I do not recommend, strongly do not recommend!
Aufenthalt von 1 Nacht im April 2024
Antwort von Fiorela Richardson am 23. Apr. 2024
Dear Nellie,Greetings from the Sonesta Maho Beach Resort Casino and Spa.We regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

6/10 – Okay

Ashok

Geschäftlich gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service
Staff could be friendlier. Had a room with a loud generator outside. No sleep.
Aufenthalt von 1 Nacht im April 2024
Antwort von Fiorela Richardson am 23. Apr. 2024
Dear Ashok,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

2/10 – Ungenügend

james

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Antwort von Fiorela Richardson am 23. Apr. 2024
Dear James,Greetings from the Sonesta Maho Beach Resort Casino and Spa.We regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Milyne

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had an amazing time for spring break , only thing I would say is that the pool needs to be redone after that I really have no complaints. My son and I enjoyed our stay .
Aufenthalt von 3 Nächten im April 2024
Antwort von Fiorela Richardson am 21. Apr. 2024
Dear Milyne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Hervorragend

Dorel

Gut: Zustand der Unterkunft
Nice
Aufenthalt von 4 Nächten im April 2024
Antwort von Fiorela Richardson am 21. Apr. 2024
Dear Dorel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 – Gut

Missole

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything went well, the staffs are very nice and helpful. The only thing that I didn’t like, I went to eat with my children the employee took us to the table and never come back. We had the food to eat, but no ustensiles at the table, no water. I had to ask another employee to help me out.
Aufenthalt von 4 Nächten im April 2024
Antwort von Fiorela Richardson am 19. Apr. 2024
Dear Missole,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Hervorragend

Susan

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Amazing hotel, friendly and helpful staff. Highly recommend this hotel
Aufenthalt von 4 Nächten im April 2024
Antwort von Fiorela Richardson am 19. Apr. 2024
Dear Susan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 – Okay

Charron

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Aufenthalt von 3 Nächten im April 2024

6/10 – Okay

kerri

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Overall great experience, however I have heard St. Maarten is the friendly island this is not something we experienced at this resort. The staff seemed very dissatisfied, not super customer focused this is primarily in the buffet, the shops on sight and some of the bar tenders. Not what I was expecting and I heard from local guests (people who live on the island) not to rate my St.Maarten experience on this resort because it does not represent the st.Maarten people.
Aufenthalt von 7 Nächten im April 2024
Antwort von Fiorela Richardson am 21. Apr. 2024
Dear Kerri,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Tony

Gut: Sauberkeit
Aufenthalt von 3 Nächten im April 2024
Antwort von Fiorela Richardson am 21. Apr. 2024
Dear Tony,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Hervorragend

Patrick

Mit der Familie gereist
Gut: Ausstattung
Good customer service. Excellent restaurants.
Aufenthalt von 2 Nächten im April 2024
Antwort von Fiorela Richardson am 19. Apr. 2024
Dear Patrick,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 – Gut

Erin Kelly

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The staff could be more helpful friendly and engaging but other than that everything was nice
Aufenthalt von 2 Nächten im April 2024
Antwort von Fiorela Richardson am 19. Apr. 2024
Dear Erin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Hervorragend

Juan Antonio

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Fiorela Richardson am 19. Apr. 2024
Dear Juan Antonio,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Hervorragend

Darius

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Club music down the street loud late 4am
Aufenthalt von 3 Nächten im April 2024
Antwort von Fiorela Richardson am 19. Apr. 2024
Dear Darius,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Hervorragend

Tawana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Fiorela Richardson am 19. Apr. 2024
Dear Tawana,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Hervorragend

Bruce Michael, Bernville

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Too much noise was aloud in the pool area. Other than that it’s an amazing place to stay for vacation.
Aufenthalt von 7 Nächten im April 2024
Antwort von Fiorela Richardson am 17. Apr. 2024
Dear Bruce Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Hervorragend

shatisha

Aufenthalt von 3 Nächten im April 2024
Antwort von Fiorela Richardson am 19. Apr. 2024
Dear Shatisha,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

4/10 – Schlecht

Arjanita

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Fiorela Richardson am 19. Apr. 2024
Dear Arjanita,Greetings from the Sonesta Maho Beach Resort Casino and Spa.We regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Barbara

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a nice hotel
Aufenthalt von 5 Nächten im März 2024
Antwort von Fiorela Richardson am 17. Apr. 2024
Dear Barbara,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 – Okay

McCarthy

Aufenthalt von 4 Nächten im April 2024
Antwort von Fiorela Richardson am 17. Apr. 2024
Dear McCarthy,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 – Hervorragend

merly

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was super amazing they were kind it was my husbands birthday and he had and awesome time. The spa was top tier that’s massage was everything the masseuse that I had was so nice she even made me cry for how awesome she was . Everything in this hotel was gear made some new friends I will be back
Aufenthalt von 3 Nächten im April 2024
Antwort von Fiorela Richardson am 17. Apr. 2024
Dear Merly,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Hervorragend

Marybeth

Mit der Familie gereist
Gut: Personal & Service
great stay
Aufenthalt von 6 Nächten im April 2024
Antwort von Fiorela Richardson am 17. Apr. 2024
Dear Marybeth,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 – Okay

William

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit
Property did not worth the money..
Aufenthalt von 3 Nächten im April 2024
Antwort von Fiorela Richardson am 17. Apr. 2024
Dear William,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

2/10 – Ungenügend

alan

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
We could not sleep. There is a club that we had no knowledge of near the backside of the hotel. From approximately 11 pm to 4 am heavy base music was playing Friday night. How the Sonesta can make a reservation without informing its guests of this issue is completely unacceptable. We will be contacting the Sonesta to try and get our money.
Aufenthalt von 1 Nacht im April 2024
Antwort von Fiorela Richardson am 17. Apr. 2024
Dear Alan,Greetings from the Sonesta Maho Beach Resort Casino and Spa.We regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

8/10 – Gut

Carla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Fiorela Richardson am 14. Apr. 2024
Dear Carla,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten