Lieber Driton,Guten Morgen aus Lugano und das Personal des San Carlo Hotel & SuiteDie Möglichkeit, im historischen Zentrum zu parken, ist nicht möglich, wir sind jedoch auf zwei Parkplätze mit erschwinglichen Tarifen angewiesen.Wir entschuldigen uns für die Unannehmlichkeiten und hoffen, Ihnen beim nächsten Mal weiterhelfen zu können.Beste grüße

Thanks so much

Thanks

Thanks

Thanks a lot

Ci scusiamo se non abbiamo superato le vostre aspettative.

Thanks a lot

Thanks a lot

Thanks a Lot

thanks a lot

Thanks so much

Thanks a lot

thanks a lot I'm very happy

THANKS A LOT

thanks a lot

Thanks a lot, I’m very happy for your review. Best regards Francesco Greco

Thanks a lot Best regards Francesco

THANKS A LOT

thanks a lot

thanks a lot

DANKE VIELE, glücklich, Sie noch zu unseren herzlichsten Gästen zu haben. Mit freundlichen Grüßen Francesco

Dear customer, I am very sorry for what you write, I agree that man will never be replaceable because it is inevitable that behind a digital machine is the human mind semore. I am very sorry that you attack on our structure, when the problem is singular because you have not been able to use our system. (with clear explanations everywhere). YOURSELF while trying to check in with my phone help you saw how the other guests came out and entered without problems. easy to blame others when we ourselves can not use things. REPEAT As in the message sent to you a few days ago .. you were aware that you would have stayed in a completely automated structure and without reception. did you know because when you booked you should have read the type of B & B .. despite that you were sent an email and a message to which I received no reply .. the message clearly said that the structure has no reception and is fully automated and in the same message there was indicated my phone number. sorry for your criticism as I struggle to accept because it is only controversy and not constructive. A consolation that I can give you is to read with care and attention the directions and information of a hotel before booking. Greetings Francesco

thanks a lot francesco

Dear Customer, I am sorry that your message appears anonymous, but fortunately not having had other inconveniences, which unfortunately do not have to happen I understand who writes. I'm sorry again, but you did not even have to wait long because the guy who came to open the door of your room reached you in 15 minutes. (calls and cameras can be compared). I want to clarify that it was your choice to wait for the guy in the street and not inside the structure because the problem was only in the front door of your room and not to access the floor via a lift or stairs. for the photos that are present in the site illustrate the city of Lugano. no picture is taken from the room of splendorisuite to be able to deceive as you write. I advise you next time to carefully read the info of any hotel structure. Best regards and friendliness the staff Splendor suites Francesco

thanks a lot for the your review best regards Francesco

Thanks a lot for a your review

Thank you so much for your review, I am happy that your stay at the splendor of the place you enjoyed. Best regards with the wish to see you again soon among our most welcome guests. Best regards Francesco

Sehr geehrter Kunde, vielen Dank für Ihre Bewertung. Ich bin froh, dass du es genossen, wäre es viel Gutes tun Sie unter unserer gern gesehene Gäste wieder zu haben. Mit freundlichen Grüßen, Francesco

Dear Guest, thanks a lot for your review. Best regards Francis I

Lieber Gast, vielen Dank für Ihre schöne Bewertung, ich bin wirklich froh, dass Sie sich gut in unserer Struktur gefunden. Gut, dass Sie wieder unter unseren besten Gäste zu haben. Gruß Francesco

Dear Guest, thank you very much for your review glad to have you again among our best customers

Vielen Dank für Ihre Bewertung. Mit freundlichen Grüßen mit der Hoffnung, der Lage sein, es zu Splendorisuite wieder zu sehen. Francesco

Dear Guest, thank you so much for your review. Happy to have you again among our best customers. Best regards Francesco

thanks a lot

Sehr geehrter Kunde, Sie das nächste Mal BOOK , CHECK und sehr sorgfältig zu lesen. die Website ist gut beschrieben, dass dieses Modell ist eine automatische Anlage und keine Rezeption .

Sehr geehrter Kunde, so viel ich danke Ihnen für Ihre Bewertung und für Ihren Kommentar, ich bin froh, dass es Ihnen gefallen hat und dass Sie mit meinem Service zufrieden sind. Sie sind willkommen Mit freundlichen Grüßen Franc

Dear Gustavo,Thank you for choosing our propriety for your stay and for taking a moment to share your experience at Hotel San Carlo, your comment is important to us. We are pleased to hear that you had a great experience and we look forward to welcoming you back again soon.Best regards,Team Hotel San Carlo