Liebe Alem,Vielen Dank für Ihre fantastische Bewertung! Wir freuen uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns von Anfang bis Ende genossen haben. Wir nehmen Ihre Bemerkung über die Frühstücksauswahl zur Kenntnis und werden diese für zukünftige Verbesserungen berücksichtigen. Es freut uns zu hören, dass Sie unser Personal als hilfsbereit und freundlich empfunden haben und dass Sie sich während Ihres Aufenthaltes sicher gefühlt haben. Wir freuen uns darauf, Sie in Zukunft wieder in unserem Hotel begrüßen zu dürfen. Vielen Dank, dass Sie sich für uns entschieden und Ihre Erfahrungen mit uns geteilt haben!

We are very pleased to hear that your stay with us was a nice experience and that you enjoyed your time at our hotel. We sincerely appreciate your valuation. Thank you for choosing us.

It is a pleasure to know that you have enjoyed your stay with us and for our team it will be an honor to welcome you again.Regards

Agradecemos su valoración de cinco estrellas tras su paso por nuestro Hotel Puerta América.Hasta pronto.

Lieber Salman,vielen Dank, dass Sie uns Ihre Bewertung mitgeteilt haben.Wir sind uns der riskanten Natur unserer Entwürfe bewusst, aber wie in Ihrem Fall sind wir sicher, dass wir das Zimmer haben, das am besten zu den Bedürfnissen jedes unserer Gäste passt.Wir hoffen, dass Sie uns bald wieder besuchen werden.Mit freundlichen Grüßen

Dear Guest,Thank you for choosing the Puerta America Hotel and share your comments through this medium.I sincerely regret that your stay in our hotel has not lived up to your expectations, the Puerta América has 12 floors with very different designs and concepts, within this wide range, we are sure that we have a suitable room to satisfy each clients needs. We believe that the floor choice was not the most suitable for your needs.We hope to have in a near future the opportunity to change your hotels assessment and be able to offer you a perfect stay with us.Kind Regards

Agradecemos el tiempo que nos ha dedicado y esperamos darle la bienvenida en un futuro próximo.Un saludo

Lieber Guildo,Es ist eine großartige Nachricht, eine Bewertung wie die zu erhalten, die Sie uns freundlicherweise mitgeteilt haben.Wir freuen uns, dass Sie die Sauberkeit und unser Personal positiv bewertet haben.Es macht alle unsere Mitarbeiter stolz, Ihre Eindrücke zu lesen, und es ist uns allen eine Freude zu wissen, dass wir Ihnen ein unvergessliches Erlebnis bieten konnten und Sie sich wie zu Hause fühlten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfenHerzliche Grüße, Ihr Team vom Hotel Puerta América

Desde el equipo Hotel Puerta América queremos agradecerle el tiempo tomado en escribir su comentario sobre nosotros de su estancia, es enormemente valioso para nosotros y deseamos volverla a ver muy pronto.

Nos complace saber que disfrutó de una experiencia inolvidable y nos alegramos de recibir su valoración tan positiva. Es un verdadero placer saber que superamos sus expectativas.

Liebe Carola Vielen Dank, dass Sie Ihre Erfahrungen im Hotel Puerta América geteilt haben. Wir freuen uns dass Sie unsere Einrichtungen genossen haben und hoffen Sie bald wieder bei uns willkommen zu heißen. Bei Ihrem nächsten Besuch würden wir Ihnen gerne ein neues Design Zimmer vorschlagen. Freundliche Grüße

Muchísimas gracias por compartir su experiencia con nosotros. Esperamos volver a verle pronto en el Hotel Puerta América. Saludos

Dear guest, We would like to thank you for choosing us during your last visit to Madrid, we are really happy to know that you enjoyed our facilities. On the other hand, I would like to inform you that the prices of our outlets correspond to five-star hotel service. We hope to have the opportunity to welcome you again very soon so we can recommend you a different room design. Kind regards

Dear guest, Thank you for choosing us during your stay in Madrid. We are sorry to know that we haven't met your expectations due to the supplement we apply for room changes. As every floor in the hotel is different, we apply a fee due to the extra cleaning service of 20 euros. Next time you visit us, do not hesitate to give us a preference in advance. We appreciate your trust and understanding. Best regards

Dear Simon, Thank you very much for having taken the time to let us know about your recent stay. We are glad to hear that everything was up to your expectations thanks to our impressive Suite by Zaha Hadid. We look forward to welcoming you again, hopefully very soon! Kind regards,

Dear Klaus, Thank you very much for your excellent review. We are delighted to hear about your satisfaction and hope to have the pleasure to welcome you again. Looking forward to welcoming you again to live with you another memorable experience. With our best wishes,

Dear Martin, Thank you very much for having taken the time to share your hotel experience with us and we are very sorry to hear that we were not able to meet your expectations. Thank you for sharing with us your comments and please accept my most sincere apologies if all this happened during your stay as it is not the usual experience our guest receive at the Puerta América Hotel, known for its passion for service and impressive designs. We are working on some renovations during this year in order to improve the quality of our facilities. Thank you for the kind mention of our staff, we are glad to know that you have very much appreciated their work. I sincerely hope we will be able to welcome you back to the hotel in the near future to show you that we can deliver far more service. Kind Regards

¡Gracias! por su puntuación. Nos alegra mucho saber que disfrutó de la experiencia Puerta América. Esperamos volver a verle pronto por Madrid.

Dear guest, Thanks for your evaluation! We hope to welcome you soon so we can recommend you a different room design. Kind regards

Dear guest, Thanks for your evaluation! We hope to welcome you soon so we can recommend you a different room design. Kind regards

Lieber Gäste, Vielen Dank, dass Sie Ihre Erfahrungen im Hotel Puerta América geteilt haben. Wir freuen uns dass Sie unsere Einrichtungen genossen haben und hoffen Sie bald wieder bei uns willkommen zu heißen. Bei Ihrem nächsten Besuch würden wir Ihnen gerne ein neues Design Zimmer vorschlagen. Freundliche Grüße

Dear guest, Thanks for your evaluation! We hope to welcome you soon so we can recommend you a different room design. Kind regards

Dear Guest, We very much appreciate your comments regarding your stay at the Puerta America Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best whises,

Dear guest, Thank you very much for your excellent review! We are delighted to hear about your satisfaction due to our different designs. We hope to have the pleasure to welcome you again, hopefully, very soon! Kind regards,

Dear Michael, Thank you very much for having taken the time to let us know about your recent stay. We are glad to hear that everything was up to your expectations. We look forward to welcoming you again

Dear guest, Thank you for having taken the time to let us know about your experience in Puerta América Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards

Dear Guest, We very much appreciate your comments regarding your stay at the Puerta America Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards,

Dear Guest, Thank you very much for choosing us and for sharing your feedback. We are glad to know that you enjoyed your stay at the Puerta America Hotel. Thank you for your time and we look forward to welcoming you back soon! Kind regards

Dear Gerhard, Thanks for your evaluation! We hope to welcome you soon so we can recommend you a different room design. Kind regards

Dear Guest, Thank you very much for having taken the time to let us know about your recent stay. We are glad to hear that everything was up to your expectations. We look forward to welcome you again.

Dear guest, Thanks for your evaluation! We are happy to know that you have enjoyed our special design. We hope to welcome you soon so we can recommend you another beautiful room. Kind regards

Estimado cliente, Gracias por hacernos llegar sus opiniones a través de este medio. Nos alegra ver que su estancia estuvo a la altura de sus espectativas. Esperamos verle pronto de vuelta para mostrarle otro de nuestros estupendos diseños. Atentamente,

Dear guest, Thanks for your evaluation! We are very pleased to hear that you had such a great time at our hotel. Regarding the air conditioning in your room, we will inform our maintenance department in order to improve our facilities. Thank you for your time and we look forward to welcoming you back in the nearest future. Kind regards

Dear guest, Thanks for your evaluation! We hope to welcome you soon so we can recommend you one of our beautiful designs. Kind regards

Thank you very much for your excellent review. We are delighted to hear about your satisfaction and hope to have the pleasure to welcome you again. Kind regards,

Dear Jasmin, We would like to thank you very much for sharing your experience and impressions about our hotel. It is very rewarding to hear that you enjoyed your stay at our unique hotel and you found our service good. You will be always waited with warm welcome

Dear Sonja, Thank you for your great feedback! We will keep on the good work and maintain the high level of service. Looking forward to welcome you again to live with you another memorable experience. With our best wishes,

Dear Guest Thank you very much for having taken the time to share your opinion about your stay. We are very pleased to hear that you had such a great time at our hotel. Rest assured that we will share your kind feedback with the entire team. Kind regards

Dear Markus, Thank you very much for having taken the time to share your opinion about your stay. We are very pleased to hear that you had such a great time at our hotel. Looking forward to welcoming you back Regards