Lodges à Mahâballipuram

« Hôtel absolument scandaleux pour un établissement qui prétend avoir 5 étoiles. Dès notre arrivée, nous avons été choqués par l’état général de la chambre. La propreté était clairement négligée : les draps étaient sales, tachés et dégageaient une odeur désagréable, ce qui est totalement inacceptable à ce niveau de standing. La climatisation était dans un état pitoyable, encrassée, bruyante et manifestement jamais entretenue. La salle de bain était sans doute le pire : traces de saleté, joints...

« L hôtel est calme et reposant en bord de mer le personnel très disponible et attentif surtout au restaurant. Les repas sont très bons y compris le buffet du petit déjeuner qui est tres bien. L hôtel est un peu vieillissant mais tellement bien entretenu que cela n est pas gênant. J y retournerai pour un autre séjour bien volontiers. »

« It was off season and it felt like they didnt have enugh staff to manage everything all at once. That said, they are managing with what they have. That said, even if all the elements are there, the customer touch points are missing. It felt like a local hotel with a bored crew who are just doing their job. The restaurant help and staff are very nice and cordial. The food was decent. Nothing to speak about or remember in a few days. Overall, an average stay with some spacious rooms and good...

« The beach location was fantastic. The staff from management to porters were attentive and welcoming. »

« We had a very nice stay at Hotel Montecarlo. The manager, Vishnu, made sure that we had everything we needed. We were upgraded to the presidential suite, which was very spacious. A large sitting room contained a couch and two love seats and a tv and refrigerator. The bedroom also included a tv and small table with two chairs. The bathroom was spacious with both a shower and tub. The pool was very nice in the garden outside. We were taken care of at this hotel and would happily return. »

« The space looks great, and the overall ambience is very good. The staff were kind and respectful. However, the property needs to have better amenities - 1. We didn’t get running hot water even in the morning (it was lukewarm at best) 2. The phones in the room was only functioning half the time 3. It’s advertised as a private pool, but it’s not private at all. The pool is clearly visible to everyone walking by and maintenance and cleaning staff are going around most of the time and can see you...