Hôtel près de Merle Hay Mall, Des Moines, Des Moines

« The hotel was clean and taken are of »

« Room and staff were great. The room had a smell almost like smoke but I know it wasn’t. It was very clean but we had to go get some spray to help alleviate it. »

« We rented 6 rooms for out stay. Three out of six rooms, my families found rats. One room caught two. A shower was leaking. We noticed when room 125 and 127 showered the floor outside of the hallway would flood. We let employees and the front desk know and nothing was done about it. We asked housekeeping for towels only to be told they don't understand what we were asking. The entrance at the D door smelled like someone threw up. We told the front desk and the employees about it when we first...

« New, clean, spacious rooms and helpful staff. We enjoyed our stay. Recommended! »

« We really have been enjoying our stay at this hotel. The room was very clean and spacious, the pillows and bed were great, the bathroom had a full length countertop that was very wide which is very nice. We would definitely recommend this hotel and would definitely stay there again if ever in Des Moines again »

« Une adresse à ne pas manquer !!! Une ambiance très particulière et enchanteresse. Une chambre incroyable. Un hammam, un sauna et un jacuzzi topisime ! Un parking pas cher juste en face et à deux pas du quartier des restaurants. A faire absolument si vous passez à Des Moines. »

« Chambre très basique. Bruyant on entend la route. Petit dej sommaire. Ambiance très froide. Une chambre pour dormir et c’est tout. Après 21h plus rien à faire autour . Tout est fermé! »

« Clean room »

« Very clean. Staff was awesome. The pool and spa are very nice. About 15 mins from any food or entertainment. Overall awesome place! »

« The staff was incredibly welcoming after an 8 hour drive. This is by far the cleanest hotel I have *ever* stayed at and I have stayed at a lot of hotels. The pool was immaculate and did not smell like intense chlorine like most hotel pools. Our room was incredibly clean & breakfast was lovely. Zero notes. Thank you! We will stay true to Tru! »

« This property was the calm in the midst of the storm. The staff was so kind and helpful when it came to assisting us with checking in and finding another night for us in the hotel. All of the staff took their time in answering all of our questions and treated us with so much respect. We are grateful. »

« New hotel, nice location, pleasant staff and good breakfast. Housekeeping staff needs improvement. »

« We stayed for 4 nights, it was a quiet, clean dark room. The AC unit worked well and kept the room very cool and comfortable. Breakfast was ok, a lot of options, but I'm not much of a breaksfast person. Needed new towels and housekeeping gladly left us a bag of new towels. Front desk staff was kind and helpful. The only minus is there was no place to hang your towels in the bathroom so the towels didn't dry out well. Also, the beds were shockingly comfortable, probably the best hotel bed I've...

« Super hôtel ! »

« Fabulous stay, fabulous staff, wish we could have stayed longer!! »