4/10 – Schlecht
Tim
5. Sept. 2025
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
The hotel in generell is ok, it is definitely not a 4 star hotel but everything is clean und the location is definitely it's best asset. That being said, I would never ever stay here again and the reason is the one person who checked me in and unfortunately out as well. I have never encountered such an unprofessional and outright unfriendly person at any of the many hotels I stayed at in my life. He did not talk, he just stared, no good morning/buongiorno after I greeted him, just blank, stares. I arrived at noon and the only thing he said was "check in is at 3" - which is ok, but at really good hotels they check if there is a room available or at least are friendly. Then I asked for parking which I did in advance month ago. And he just replied with "parking is full" to which I said that I asked for it in advance. His response: you could have asked a year in advance and it would not mater at all. When he checked me in later that day he did not talk to me at all, just threw me the key card over the counter. Same the next mornng when I checked out. No word, just arrogant stares. Don't stay here, the risk having to deal with this person is too high.
Tim
Aufenthalt von 1 Nacht im August 2025