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Bewertungen von Mockingbird Inn & Suites

2 out of 5
Mockingbird Inn & Suites
4389 S Alabama Ave, Monroeville, AL

Bewertungen

7.6

Gut

90 von insgesamt 253 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
78 von insgesamt 253 Gästebewertungen haben eine Bewertung von 8 - Gut" "
33 von insgesamt 253 Gästebewertungen haben eine Bewertung von 6 - Okay" "
27 von insgesamt 253 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
25 von insgesamt 253 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.6/10

Sauberkeit

8.2/10

Personal & Service

6.8/10

Ausstattung

7.4/10

Zustand der Unterkunft

7.4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Desaray

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The quietness
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Teresa

Mit der Familie gereist
The beds were great ! The floor was really dirty !
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Mike

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von JR am 3. Mai 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

8/10 – Gut

Susan

Mit dem Partner gereist
Gut: Zustand der Unterkunft
The bird house
Aufenthalt von 1 Nacht im April 2024
Antwort von Judy am 8. Apr. 2024
We are also happy with the bird houses. Thank you for the compliment.

10/10 – Hervorragend

Mike, Kountze

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von JUDY am 29. März 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

2/10 – Ungenügend

Pamela

Gut: Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von JR am 10. März 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

8/10 – Gut

Judy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms were older but neat and clean. Check in process was super easy and front counter staff was friendly. We stayed two nights. It was raining so there were a lot of construction/road work people who were staying there. There music was a little loud, meaning you could hear it when your tv was off, but not enough to complain about.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von JUDY am 10. März 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

8/10 – Gut

Carol, Cross City

Gut: Personal & Service und Zustand der Unterkunft
Room was clean but bath towels were not soft, and had stains on them.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von JUDY am 10. März 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

6/10 – Okay

Cindy

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
The internet did not work in our room....called front desk they said it worked good up there.....pet friendly but no place to really take your dog out. Used soap in the shower and the toilet paper holder was literally falling out of the wall.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von JUDY am 17. Feb. 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

10/10 – Hervorragend

Lisa

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit
The property was clean and good for what we needed.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Judy am 8. Feb. 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 – Hervorragend

Diamond

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Judy am 8. Feb. 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 – Hervorragend

Sabrina

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Judy am 8. Feb. 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 – Hervorragend

Sabrina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff and cleanliness
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Judy am 8. Feb. 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 – Hervorragend

Kimberly

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von JUDY am 2. Jan. 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

8/10 – Gut

E J

Aufenthalt von 2 Nächten im November 2023
Antwort von JUDY am 20. Dez. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

4/10 – Schlecht

Katie

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023
Antwort von jr am 29. Nov. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

4/10 – Schlecht

Lisa

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Nothing wasn’t unique. The room was very nasty. The room had a very nasty smell, carpet was vacuum, mirrors wasn’t clean, bathroom was disgusting, tub wasn’t clean hair was everywhere. Floor wasn’t swept or mopped.. around the toilet the bottom still had black spots like mold and urine at the bottom. I will never stay here again just nasty!!
Aufenthalt von 1 Nacht im November 2023
Antwort von JR am 21. Nov. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

10/10 – Hervorragend

Anne

Aufenthalt von 1 Nacht im November 2023
Antwort von JR am 10. Dez. 2023
Thank You for your positive review.

2/10 – Ungenügend

Barbara

DISAPPOINTED
Two times in the last three weeks I have used your service and have beenD DISAPPOINTED. I AM HANDICAPED AND I HAVE REQUESTED A HANDICAPPED ROOM OR A DOWNSTAIRS ROOM. BOTH TIMES THERE IS NOT A ROOM AVAILABLE AND I HAVE HAD TO STAND AND ALMOST BEG FOR A ROOM I COULD USE. I WILL NOT BE USING YOUR APPLICATION AGAIN. ONCE IS AN OVERSIGHT TWO IS NOT CARING.
Aufenthalt von 1 Nacht im November 2023
Antwort von JR am 21. Nov. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

10/10 – Hervorragend

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place
GREAT
Aufenthalt von 1 Nacht im November 2023
Antwort von Judy am 21. Nov. 2023
Thank you for the positive review. Call us for any future visits.

8/10 – Gut

Mitchell

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023
Antwort von Judy am 12. Nov. 2023
Thank you for your positive response.

4/10 – Schlecht

Arthur, Sumter

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im November 2023
Antwort von Judy am 10. Nov. 2023
Thank You

10/10 – Hervorragend

Kimberly

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von JUDY am 29. Okt. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 – Hervorragend

LaShaundra

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Judy am 21. Nov. 2023
Thank You for your positive review.

2/10 – Ungenügend

Patsy

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von JUDY am 27. Okt. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know

10/10 – Hervorragend

Chris

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von JUDY am 12. Okt. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 – Hervorragend

Patris

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I enjoyed our stay and plan to return.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von JUDY am 12. Okt. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 – Hervorragend

Summer

Aufenthalt von 1 Nacht im September 2023
Antwort von JUDY am 22. Okt. 2023
Thank You for your review

10/10 – Hervorragend

Nestor

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Servicio acorde a la clasificación
Aufenthalt von 1 Nacht im September 2023
Antwort von Judy am 23. Sept. 2023
Thank You

10/10 – Hervorragend

Ed

Aufenthalt von 1 Nacht im August 2023
Antwort von JUDY am 13. Sept. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

8/10 – Gut

Jamie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pool was dirty no chairs or umbrellas water very warm. Room had a moldy smell not enough towels for bathing and swimming and when I asked front desk for more she gave me 1 for a family of 3. Room was clean, airplane training very close planes flying low continuously
Aufenthalt von 1 Nacht im August 2023
Antwort von JUDY am 8. Aug. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

4/10 – Schlecht

Timothy

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Told night clerk (doing nothing) that TV didnt work. After an hour, i told her to either move me or fix it so she finally wandered up there. Luke warm water the next morning. Manager/owner came up and argued with me that the water was fine. I checked it after he left and it was still the same. RUDE owner, LAZY & RUDE night clerk. I heard the same clerk tell a lady desperate for towels that "cleaning will be around". Day front desk staff were nice. NIce hotel, terrible management.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von JUDY am 8. Aug. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

2/10 – Ungenügend

Bridgitt

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The room was putrid. It is shameful to have my hometown represented by such disgusting and nasty service.
Dog piss stains
Aufenthalt von 2 Nächten im Juli 2023
Antwort von JUDY am 8. Aug. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

4/10 – Schlecht

Melinda

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Judy am 8. Aug. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

6/10 – Okay

Helbert

Mit der Familie gereist
The room smells horrible.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von judy am 20. Juli 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

10/10 – Hervorragend

Anne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023
Antwort von JUDY am 18. Juli 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us

4/10 – Schlecht

Ann

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Nasty
The room was dirty. Hangers were dusty. Shelves were dusty. The microwave door didn’t close, so it wouldn’t work. Upon my stated concern, the microwave was replaced. But what that tells me is that housekeeping either didn’t clean it, ignored the broken door, or reported it as broken and no one addresses it. The parking lot was full of trash and beer cans. I’m disgusted.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von JUDY am 18. Juli 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

6/10 – Okay

ALEJANDRO

Mit der Familie und kleinen Kindern gereist
Gut: Zustand der Unterkunft
Esta bien para pasar una noche.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von JUDY am 10. Juli 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 – Hervorragend

Andrew

Aufenthalt von 7 Nächten im Juni 2023
Antwort von JUDY am 27. Juli 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

8/10 – Gut

Ronda

Aufenthalt von 1 Nacht im Juni 2023
Antwort von JUDY am 4. Juli 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

8/10 – Gut

Bridgitt

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Well kept property
Aufenthalt von 1 Nacht im Juni 2023
Antwort von JUDY am 4. Juli 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

6/10 – Okay

Annie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2023
Antwort von judy am 21. Juni 2023
Thank you for your review.

10/10 – Hervorragend

Miranda

Aufenthalt von 1 Nacht im Juni 2023
Antwort von JUDY am 10. Juli 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

6/10 – Okay

Matt

Aufenthalt von 1 Nacht im Juni 2023
Antwort von JUDY am 4. Juli 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

6/10 – Okay

Jessica

Aufenthalt von 1 Nacht im Juni 2023
Antwort von judy am 21. Juni 2023
Thank you for your review.

10/10 – Hervorragend

Alicia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean inside and out breakfast was good
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Judy am 11. Juni 2023
Thank you for your positive feedback.

8/10 – Gut

Carol

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Judy am 11. Juni 2023
Thank you

8/10 – Gut

Bryan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Our Monroeville Mockingbird Stay
The pros: Our stay was fine. The bed was very comfortable. The room was clean and comfortable. The air conditioning worked great. The cons: The pool area needs attention. Four tables; two were broken. Only TWO chairs total. No recliner chairs. The water was clear, but the grounds needed sweeping. The continental breakfast was ok, but could use a little more variety. The waffle maker was the highlight. No bagels, no fruit, no eggs- boiled or otherwise. Overall the stay was fine. We love the Mockingbird theme. We liked the vegetable gardening that we say around the back of the buildings. I’d give our stay a 9 out of 10.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von JUDY am 29. Mai 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 – Hervorragend

Kathy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Play with family
Aufenthalt von 2 Nächten im Mai 2023
Antwort von JUDY am 29. Mai 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 – Hervorragend

Valerie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The staff was nice and helpful but the shower was not clean
Aufenthalt von 2 Nächten im Mai 2023
Antwort von JUDY am 12. Mai 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.