Hôtel près de Abbaye de Netley, Southampton, Southampton

« Bar was a fun experience. Lot a of great information from the locals - they made us feel very welcome. »

« Everything was good apart from the lack of cooking/warming facilities e.g. a microwave/stove to warm food »

« Tress proche du terminal de croisiere Princess »

« Lovely accommodation convenient location to the Brook. Friendly staff. Comfortable and clean rooms. Shower slightly on the hot side for a perfect shower. Very satisfied »

« Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

« Cleanliness requires attention. Faced an issue with the lock while checking in and the customer support was very difficult to reach and help arrived almost after we being stranded for 2 hours . »

« The property is undergoing some kind of renovation. It is dirty, fire doors do not close properly. The bed sank when you touched it. No tv, no WiFi, security of the property leaves a lot to be desired. The shared bathrooms are dirty and the locks barely work. Holes in the plasterboard walls. Stains up the walls. DO NOT stay here. »

« No staff to be seen »

« Clean and friendly staff. »

« Never got the key access code so I had to book very expensive alternative accommodation on the day »

« Staff support was lacking ,hard to get into my room »